Lia Hyundai of Hartford

I recently had a nice experience working with Dane Morissette for my recent service appointment. One thing I find missing in my visits is ’the advisors don’t spend much time to explain the services y Morissette for my recent service appointment. One thing I find missing in my visits is ’the advisors don’t spend much time to explain the services you are going perform. And especially when they return the car after service they don’t spend any time going over the work that was performed and the results. I think a little more detailed expiation of the work performed and results would be helpful than just handing you the invoice and car. I’m More

Hector Morales got me in and out in a reasonable amount of time for my routine service appointment. My only comment is that the dealership should have sent a text or email letting me know their procedure of time for my routine service appointment. My only comment is that the dealership should have sent a text or email letting me know their procedure had changed for checking in. They used to come out to your car in the service bay to check you in, note your mileage and take your keys, then you went inside to the service desk. This time I sat in my car in the service drive through for 15 minutes before someone came out and told me I needed to leave my car and come inside to check in. More

I found the service department very efficient and well organized. The facility was spotless too. The most important thing was that the level of service was excellent and the advisor was very knowledgeable organized. The facility was spotless too. The most important thing was that the level of service was excellent and the advisor was very knowledgeable and helpful More

I had the pleasure of working with Joseph Figueiredo, he was respectful, calm and very professional. He show no signs of irritation or annoyance. I had a sudden issue happen with my car and it was at the en was respectful, calm and very professional. He show no signs of irritation or annoyance. I had a sudden issue happen with my car and it was at the end of the day on a Friday. I was so worried about being able to get my car fixed. I call and Joseph picked up. He was very helpful in answering my questions with patience. He walked me through the steps of what needed to be done. I brought the car in, he was very helpful in getting me to and from the dealer when my car was ready. This was so convenient and one less other thing to stress about. I recommend him as a service advisor to work with. More

Luis Adorno was very helpful and went above and beyond to help us get the car we wanted. help us get the car we wanted. More

I recently had the pleasure of working with a venroy , and I felt compelled to share my experience. From the moment I reached out for assistance, venroy demonstrated exceptional professionalism and a genu and I felt compelled to share my experience. From the moment I reached out for assistance, venroy demonstrated exceptional professionalism and a genuine commitment to helping me. He took the time to listen to my concerns, asking relevant questions to ensure they fully understood my needs. This attentiveness made me feel valued as a customer and reassured me that I was in capable hands. Venroy was incredibly knowledgeable about the services offered and provided clear, concise explanations of my options. They patiently walked me through the process, ensuring I understood each step and what to expect. His expertise gave me confidence in my choices and helped me navigate the available solutions seamlessly. Thank you for making a potentially stressful situation much more manageable! More

Dane Morissette provides consistently good and timely service. I recommend him as a service advisor. service. I recommend him as a service advisor. More

The dealer has flexible appointment scheduling and the technicians are approachable and skilled. I have had no issues at this dealership every time my car has needed maintenance. technicians are approachable and skilled. I have had no issues at this dealership every time my car has needed maintenance. More

Outstanding customer service provided in a clean, efficient and comfortable dealership Hector Morales along with the service department team treats me with kindness and caring He takes extra time efficient and comfortable dealership Hector Morales along with the service department team treats me with kindness and caring He takes extra time to explain all procedures and assured me that I am receiving the best service possible in a timely manner. I truly appreciate Hector and Lia Hyundai !! More