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Lia Hyundai of Hartford

Hartford, CT

Overview
Reviews
Vehicles
4.9
728 Reviews
Call Dealership (860) 471-8544
View Awards

20 Jennings Rd

Hartford, CT

06120

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Showing 728 reviews

July 17, 2023

Hector Morales was v personable and helpful. But the day he was off, no one followed up with me on my car. There needs to be better system (no one returned multiple phone calls) More

by loveditaly
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Basso, Hector Morales
Report | Print
July 15, 2023

The communication was on point. I had to drive further from home to get better service. The dealership closest to my house is Key Hyundai and I’m still waiting on a call back from t More

by Jen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hector Morales
Report | Print
Jul 18, 2023 -

Lia Hyundai of Hartford responded

Jen, we really appreciate that you came to see us even though our location isn't the closest to you. Thanks for letting us know how pleased you were with Hector's assistance. He's a gem and we're glad you enjoyed working with him. See you next time!

July 15, 2023

Great service, Dakota was very helpful and other staff great as well. Completed oil change and extra services within 3 hours More

by Jlewk14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota P service , Hector Morales
Report | Print
Jul 18, 2023 -

Lia Hyundai of Hartford responded

Thanks so much for your 5-star review! We sincerely appreciate your business as well as your positive feedback on working with Dakota and our service team. We hope you'll give us a call whenever there's a question or concern we can help you with. It's always our pleasure!

July 14, 2023

I was very satisfied with the service. Dane Morissette was excellent, he explained the software upgrade and the service was completed in one hour as he promised. More

by mdcdbikers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Report | Print
Jul 14, 2023 -

Lia Hyundai of Hartford responded

Thanks for taking a moment to recognize Dane's excellence by sharing your 5-star review! We're happy his communication was on-point and your service was completed in a timely manner. We hope you'll continue to choose Lia Hyundai for all your automotive needs!

July 13, 2023

It was a very smooth efficient process to purchase my car. I was pleasantly impressed of how courteous and knowledgeable Azee and the rest of the staff are. More

by CarolSchindler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Klass, Rajinder Kumar, Kathy Cappa, Muhammad Arshad
Report | Print
Jul 14, 2023 -

Lia Hyundai of Hartford responded

Thanks so much, Carol! We truly appreciate your kind feedback and satisfaction with Azee's supportive assistance. Congrats on your new pre-owned Hyundai! Best wishes for safe and pleasant travels, from all of us at Lia Hyundai!

July 12, 2023

Hector Morales made my experience smooth and easy… Inderstanding of my questions and very outgoing! More

by mary1551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morales
Report | Print
Jul 13, 2023 -

Lia Hyundai of Hartford responded

Thanks for your awesome 5-star review, Mary! Your satisfaction is the reason behind everything we do, so we're pleased to know how happy you were with Hector's communication and attention to your vehicle's needs. We hope you'll continue to choose Lia Hyundai of Hartford!

Jul 13, 2023 -

mary1551 responded

😊

July 12, 2023

My first visit to Lia Hyundai of Hartford was great. Every person I interacted with was friendly, helpful, and efficient. Dakota Pare made the experience easy and painless. The outstanding recalls and o More

by sherryanne70
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette, Hector Morales
Report | Print
Jul 13, 2023 -

Lia Hyundai of Hartford responded

Sherryanne, thanks for stopping by to let us know your first visit with us went smoothly! We're glad Dakota and the rest of the service team handled your recalls and oil change with great care and diligence to safely return you to the road in good time. Looking forward to making your next appointment just as superb!

June 30, 2023

Very satisfied with the customer service I received from Dane Morissette. Very helpful and informative. More

by michael
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Report | Print
Jul 07, 2023 -

Lia Hyundai of Hartford responded

Thanks so much, Michael! Nothing means more to us than your complete satisfaction, so we're happy Dane did everything he could to give you the best service experience. We look forward to your next appointment!

June 29, 2023

Service Staff are friendly and fun. Dakota is very knowledgeable and helped immensely with car trouble anxieties and concerns. More

by Becky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dakota Pare , Dane Morissette, Hector Morales
Report | Print
Jun 30, 2023 -

Lia Hyundai of Hartford responded

Becky, thank you for your lovely feedback on Dakota! We're delighted you enjoyed working with her to figure out the next steps for your vehicle's issues, and alleviate some of your stress. We hope to make your next visit just as pleasant!

June 18, 2023

Dakota Pare was great ! ! Fast and helpful ! She even backed my car out when the door wouldn’t open !!!! More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Pare
Report | Print
Jun 20, 2023 -

Lia Hyundai of Hartford responded

CD, thanks for stopping by to recognize Dakota's unique excellence by sharing your 5-star review! We're glad you enjoyed a nice, accommodating service visit with her. Please come see us again some day!

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