Lia Hyundai of Hartford
Hartford, CT
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Took my car in for first complimentary service. Hector Morales was my service rep and was very professional and helpful in answering questions and arranging service. Hector Morales was my service rep and was very professional and helpful in answering questions and arranging service. More
Excellent customer service. Dakota Pare, at the counter, was very helpful, and knowledgeable, and got us right in for our appointment and kept us informed about the progress of Dakota Pare, at the counter, was very helpful, and knowledgeable, and got us right in for our appointment and kept us informed about the progress of the service being done on our car. I appreciate that they found the problem so quickly and were able to get it repaired that day. More
Dakota understood my frustrations and provided empathy in regards to my car issues since the seatbelt issue was an inconvenience with my family. She listened and made connections. She was professional and gu regards to my car issues since the seatbelt issue was an inconvenience with my family. She listened and made connections. She was professional and guided me through the dealership when dropping off and picking up my car as well. More
My wife and I visited Lia Hyundai in Hartford, CT intending to take a test drive in the 2023 Santa Fe. We were met by Sewell Minto, one of the Sales staff there. Sewell was knowledgeable, profession intending to take a test drive in the 2023 Santa Fe. We were met by Sewell Minto, one of the Sales staff there. Sewell was knowledgeable, professional, personable, customer focused, non-pushy and friendly. He determined the vehicle we were interested in, arranged our test drive and answered so many questions. While we weren’t initially interested in pursuing a deal when we came in, Sewell’s non-pushy sales manner struck a chord with us and we decided to pursue what kind of deal Lia would offer. Long story short, in less that an hour and a half from stepping into the dealership, we had purchased the Santa Fe. We have purchased over 25 vehicles and none were ever this smooth and stress less. I know that Hyundai has great products, great a warranty and complementary maintenance making the sales process easier. However being served by a great sales person makes all the difference and Lia has a great one in Sewell Minto. I highly recommend Lia Hyundai and Sewell Minto specifically for anyone looking for a new Hyundai. More