Back

Lia Hyundai of Hartford

Hartford, CT

4.9
696 Reviews

20 Jennings Rd

Hartford, CT

06120

Directions

By Type

Showing 696 reviews

September 17, 2023

The service was excellent. My car is still under warranty and my service tech, Dane Morissettee, let me know within an hour what the issue was, that the part was ordered, and t More

by wtangman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Sep 18, 2023 -

wtangman responded

Yes

Sep 19, 2023 -

Lia Hyundai of Hartford responded

Thanks so much for your 5-star review! We're delighted the value of Dane's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 16, 2023

The gentleman that look the car in was friendly and the service was fast. I was impressed with the cleanliness of the facility. More

by cortniewiggins
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Sep 19, 2023 -

Lia Hyundai of Hartford responded

Thank you, Cortnie! We're pleased you had a great service experience with us, and that your service advisor made sure your vehicle was completed in a timely manner. We appreciate your kind words and look forward to seeing you at your next visit!

September 13, 2023

Very pleased with service. Friendly staff. Nice waiting area too. Check in was quick and easy. They also offer Lyft pickup and drop-off which is a HUGE plus for me. More

by RBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette, Hector Morales
Sep 13, 2023 -

Lia Hyundai of Hartford responded

RBB, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy our service team handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

September 07, 2023

Always great service. I won’t go anywhere else, service department always helpful and kind More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette, Hector Morales
Sep 07, 2023 -

Lia Hyundai of Hartford responded

Thanks so much, Jess! We truly appreciate your loyalty, and we're humbled by your kind words. Please don't hesitate to contact us whenever our team may be of service to you. It's always our pleasure!

September 03, 2023

The service at Lia Hyundai is phenomenal! I go to them any time something is wrong & have referred 2 of my friends for service. Dane Morissette is absolutely amazing & reassured me that my ca More

by raquasiasmith628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Sep 07, 2023 -

Lia Hyundai of Hartford responded

That's great! Thank you for letting us know how satisfied you were with Dane's assistance during this process. Your safety and satisfaction mean everything to us, so we're happy Dane and the Lia Hyundai team got your car running like new again. Pleasant travels until we see you again!

September 02, 2023

Dakota is such a very professional person that gets the job done right I really appreciate your hard work More

by jazulpa203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Sep 07, 2023 -

Lia Hyundai of Hartford responded

We're so pleased to hear that! Thank you for taking the time to share positive feedback about Dakota. She's the consummate advocate for our guests, and we're glad you got to experience that. Safe travels until we may assist you again!

Sep 07, 2023 -

jazulpa203 responded

Dakota is awesome!!!!

August 29, 2023

Outstanding service by my sales representative. It had all knowledge of the vehicles. He was very respectful. More

by Gdaughter033
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sewell Minto
Aug 30, 2023 -

Lia Hyundai of Hartford responded

Thanks for taking a moment to share positive feedback on your dealership visit! We're delighted our team provided you with a pleasant and seamless experience. We certainly hope to have more opportunities to be of service to you. Thank you so much for choosing Lia Hyundai!

August 29, 2023

Took my car in for first complimentary service. Hector Morales was my service rep and was very professional and helpful in answering questions and arranging service. More

by d.petruzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morales
Aug 30, 2023 -

Lia Hyundai of Hartford responded

Thanks for the stellar review of Hector on our service team! We're glad he addressed all of your questions thoroughly and provided you with an overall accommodating visit. We hope to ensure these circumstances at your next appointment. See you then!

August 19, 2023

Excellent customer service. Dakota Pare, at the counter, was very helpful, and knowledgeable, and got us right in for our appointment and kept us informed about the progress of More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Pare
Aug 22, 2023 -

Lia Hyundai of Hartford responded

That's wonderful, Debbie! Thanks for telling us everything you liked about this service visit. We're so pleased Dakota and the team attended to your vehicle's repairs with great care and a sense of urgency so they could return you safely to the road later the same day. Safe travels until we may assist you again!

August 16, 2023

Dakota understood my frustrations and provided empathy in regards to my car issues since the seatbelt issue was an inconvenience with my family. She listened and made connections. She was professional and gu More

by christineadomingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette, Hector Morales
Aug 17, 2023 -

Lia Hyundai of Hartford responded

Christine, thanks for stopping by to give credit to Dakota for giving you some peace of mind during your vehicle's repairs. We're glad she addressed your concerns with compassion and explained everything to your satisfaction. We wish you the safest of travels until we may assist you again!

...
13
...