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Lia Hyundai of Hartford

Hartford, CT

4.9
696 Reviews

20 Jennings Rd

Hartford, CT

06120

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Showing 696 reviews

November 15, 2023

Great customer service, attention to detail and dedication to getting it right the dirst time. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Nov 17, 2023 -

Lia Hyundai of Hartford responded

Thanks for letting us know how satisfied you were with our team's efforts, JP! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

November 11, 2023

Easy to make an appointment. Venroy Allen professional and courteous. Explained everything when they were finished with my car. More

by jerrycdjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venroy Allen
Nov 13, 2023 -

Lia Hyundai of Hartford responded

Jerry, thank you for sharing positive feedback on Venroy! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Venroy provided for you. Safe travels until we see you again!

November 08, 2023

Upon pulling into the service area, I was immediately offered help. The service rep, Venroy Allen quickly found my appointment. Since I purchased the extended warranty when I bought the car, I was hoping More

by Darlenelis151
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venroy, Allen
Nov 08, 2023 -

Lia Hyundai of Hartford responded

Thanks for the fantastic review of Venroy! Venroy is the consummate advocate for our guests, and we're pleased he did everything he could to ensure exceptional care of you and your vehicle. Thank you for choosing Lia Hyundai for your service needs!

November 04, 2023

Venroy Allen was so pleasant and helpful at my service visit to Lia Hyundai! Asked a couple of questions and he had all the answers, Moved my car closer for me when it was ready to leave, great day! More

by drc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venroy Allen
Nov 06, 2023 -

Lia Hyundai of Hartford responded

Thanks for letting us know how satisfied you were with Venroy's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

October 30, 2023

Dane Morissette has been helping me for years. His customer service, reliability and competency is exceptional. He is a very knowledgeable employee and has always taken good care of me. I just wan More

by Greg.Liistro2
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette , Dane Morissette
Oct 30, 2023 -

Greg.Liistro2 responded

Okay.

Oct 30, 2023 -

Lia Hyundai of Hartford responded

Greg, thank you for recognizing Dane's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Dane and the Lia Hyundai team may serve you. Safe travels until then!

October 30, 2023

Lia Hyundai was the best car buying experience I've had, hands down. I've bought 10 new vehicles in my life, and this dealership exceeded all of my expectations. My salesman, Azee Aljahmee, was incredibl More

by Dennis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azee Aljahmee, Klodian Stringa, Sarah Klass
Oct 31, 2023 -

Lia Hyundai of Hartford responded

Dennis, thanks so much for your stellar review of Azee and Sarah! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to make sure your transaction was the best it could be. Congratulations! Best wishes for amazing travels in the new ride!

October 26, 2023

Quran was absolutely fantastic from start to finish! It was a pleasure to work with him; he couldn’t have made the car-buying process any easier! More

by phoenix105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon in finance was great!, Klodian Stringa, Quran Beckett
Oct 27, 2023 -

Lia Hyundai of Hartford responded

Thanks for the awesome feedback! We're delighted Quran provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new Hyundai! We wish you all the best in your upcoming journeys, from everyone at Lia Hyundai!

October 24, 2023

Great service department, excellent work. Hector Morales bent over backwards to fit me in and get the work done. Greatly appreciate the help and hard work. More

by Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morales
Oct 25, 2023 -

Lia Hyundai of Hartford responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Hector's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 22, 2023

Needed a car immediately. Went to this dealership, was looking around and out walked Sewell Minto, he was very helpful. Between him and his sales manager a couple minutes late More

by Sueane007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sewell Minto
Oct 23, 2023 -

Lia Hyundai of Hartford responded

Thanks for taking a moment to give us the highlights of your dealership experience with Sewell! We're delighted he was committed to your complete satisfaction. Congrats on the new Hyundai! Best wishes for pleasant travels in your future, from the whole team at Lia Hyundai!

October 20, 2023

Waited hrs in this place when it was time to pick up my vehicle drove off 5 mn from the place the engine blew was overheating what a disappointment More

by Castrodiani200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sarah Klass
Oct 24, 2023 -

Lia Hyundai of Hartford responded

We sincerely apologize for anything that would have caused this to happen, and we appreciate you letting us know what you experienced. Our team looks forward to correcting the issues, and at the same time, we thank you for the opportunity to make things right. If you should have any questions during the repair process, please don't hesitate to contact me directly. Klodian Stringa kstringa@liacars.com General Manager Lia Hyundai Hartford

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