Lia Hyundai of Hartford
Hartford, CT
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Upon pulling into the service area, I was immediately offered help. The service rep, Venroy Allen quickly found my appointment. Since I purchased the extended warranty when I bought the car, I was hoping offered help. The service rep, Venroy Allen quickly found my appointment. Since I purchased the extended warranty when I bought the car, I was hoping that my issue would be covered. He explained the process of how the car would be looked at, and then Zurich would be contacted.. I took the seat and waited for the results. I was just told that the issue was not covered by the insurance and given an estimate. Before I had time to make a decision about having the work done Venroy returned with different results., The issue was not what they thought originally and discovered the issue was different. I asked.Venroy if he would contact you again due to this change and find out if it was now covered. since it was going to take some time to get the answer again from the insurance, he offered to give me a call as soon as it was in. I had an errand to do on my way back to the house, and he had called before I was even home. I called him back, and received the good news that it was covered under the warranty. He then scheduled an appointment for me to bring the car back and have it repaired. I believe he did everything possible to make my visit as pleasant as possible. He took his time to explain the issue with the car to a woman who knows zero about these things, and I really appreciated that. The facility is very nice since you had it redone and I appreciate the coffee since my appointment was that a very early hour. Thank you. More
Venroy Allen was so pleasant and helpful at my service visit to Lia Hyundai! Asked a couple of questions and he had all the answers, Moved my car closer for me when it was ready to leave, great day! visit to Lia Hyundai! Asked a couple of questions and he had all the answers, Moved my car closer for me when it was ready to leave, great day! More
Dane Morissette has been helping me for years. His customer service, reliability and competency is exceptional. He is a very knowledgeable employee and has always taken good care of me. I just wan His customer service, reliability and competency is exceptional. He is a very knowledgeable employee and has always taken good care of me. I just want to thank Dane and the company for their exceptional customer service. More
Lia Hyundai was the best car buying experience I've had, hands down. I've bought 10 new vehicles in my life, and this dealership exceeded all of my expectations. My salesman, Azee Aljahmee, was incredibl hands down. I've bought 10 new vehicles in my life, and this dealership exceeded all of my expectations. My salesman, Azee Aljahmee, was incredibly helpful and knowledgeable. He made the entire process easy and enjoyable, taking the time to answer all of my questions and go over the features of the vehicle in detail. I never felt pressured, and after comparing prices with other dealerships, no one could come close to Lia's deal. After we selected our vehicle, Sarah in financing helped us navigate the paperwork quickly and efficiently. She was able to maximize our rebates and get us a great financing rate. Everyone at the dealership was pleasant and professional, and it was a pleasure to work with them. When we picked up our vehicle, it was detailed to perfection. It was clear that they take great pride in their work. I would highly recommend Lia Hyundai to anyone looking for a new vehicle. It was the best car buying experience I've ever had, and I would definitely return to work with Azee again! More
Quran was absolutely fantastic from start to finish! It was a pleasure to work with him; he couldn’t have made the car-buying process any easier! It was a pleasure to work with him; he couldn’t have made the car-buying process any easier! More
Great service department, excellent work. Hector Morales bent over backwards to fit me in and get the work done. Greatly appreciate the help and hard work. Hector Morales bent over backwards to fit me in and get the work done. Greatly appreciate the help and hard work. More
Needed a car immediately. Went to this dealership, was looking around and out walked Sewell Minto, he was very helpful. Between him and his sales manager a couple minutes late Went to this dealership, was looking around and out walked Sewell Minto, he was very helpful. Between him and his sales manager a couple minutes later. I drove out with a nice RIDE. More
Waited hrs in this place when it was time to pick up my vehicle drove off 5 mn from the place the engine blew was overheating what a disappointment vehicle drove off 5 mn from the place the engine blew was overheating what a disappointment More