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Lia Hyundai of Hartford

Hartford, CT

4.9
701 Reviews

20 Jennings Rd

Hartford, CT

06120

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Showing 701 reviews

December 30, 2023

Good place to buy and service your car. Very helpful personnel take care of customer first. More

by hchapman240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Jan 03, 2024 -

Lia Hyundai of Hartford responded

We appreciate your 5-star rating! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 30, 2023

Always have an appointment for me. . I wait for my car and I’m not there long. Great customer service. More

by Stpantano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Jan 03, 2024 -

Lia Hyundai of Hartford responded

Thank you for your positive review! We are glad that our team consistently provides you with quality and efficient service. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs!

December 24, 2023

My car broke down on 12/23/23 at 3:pm ; and I called Lia Hyundai of Hartford. I spoke to Venroy Allen, and told him about my situation. He said to bring the car in. Once at the Dealership Venroy went out of More

by harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venroy Allen
Dec 28, 2023 -

Lia Hyundai of Hartford responded

Thank you for taking a moment to share your appreciation of Venroy's assistance, Harold. We're so happy he attended to your vehicle's urgent needs right away. We hope you'll come see us again some day!

December 23, 2023

Morgana Leonardi was very quick and efficient when assisting with my services even with the holiday craziness! Thanks. More

by esheinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgana, Leonardi
Dec 28, 2023 -

Lia Hyundai of Hartford responded

Thanks so much! We're delighted the value of Morgana's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

December 18, 2023

dropped car off for service and oil change. car was finished as promised and all issue addressed. Dane did a great job of me in and out in a reasonable amount of time . Excellent top tier servi More

by jpalega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette, Hector Morales, Alyssa Milios, Dakota Pare, Gavin Basso, Manuel Genao, Matthew Bartman
Dec 18, 2023 -

Lia Hyundai of Hartford responded

Thank you for your 5-star rating! We are happy to hear that Dane got your automotive needs taken care of- quickly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 13, 2023

Attentive & professional Sales staff. No add-on fees to the Sticker Price! Awesome Service Department, just had excellent experience with Service Advisor Dane Morrissette. More

by steveboucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Dec 13, 2023 -

Lia Hyundai of Hartford responded

Steve, We are grateful for you leaving Dane this wonderful review! We are thrilled to hear that Dane took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was attentive and professional. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 13, 2023

It seems they are only good when they are trying to convince you to purchase a vehicle. Once you pay them, they are unavailable. Also, after I purchased a brand new vehicle, the navigation maps show More

by DENNY.PRATTSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sarah Klass, Rajinder Kumar
Dec 27, 2023 -

Lia Hyundai of Hartford responded

Hi, Denny. I'm truly sorry for the frustration you've experienced thus far. Please reach out to me when you have a moment. I would be more than happy to assist you and to make things right. Thank you for bringing your concerns to my attention. Klodian Stringa kstringa@liacars.com General Manager Lia Hyundai Hartford

December 12, 2023

Dane Morissette does a great job of getting me scheduled for the work I need done, even if it is on short notice. More

by Mike G A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Dec 13, 2023 -

Lia Hyundai of Hartford responded

Mike, Providing quality and efficient service is so important to us here at Lia Hyundai of Hartford and we are glad that Dane's efforts could meet your satisfaction! We are thrilled to know that he got you in on such short notice. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 11, 2023

Dane Morissette of Lia Hyundai Hartford has always been excellent service agent for all of my vehicles that I’ve bought throughout the years. Dane is attentive and concise with his communication about work More

by Tyrone Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Dec 11, 2023 -

Lia Hyundai of Hartford responded

Tyrone, thank you for telling us why you like working with Dane! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your Hyundai's service needs. We look forward to ensuring more high quality service at your next appointment!

December 10, 2023

Sales rep was not pushy and was very helpful. He went over all the controls and made sure I was comfortable. More

by jkozun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rajinder Kumar
Dec 11, 2023 -

Lia Hyundai of Hartford responded

Thank you for sharing your experience with us! We're delighted our sales team handled your wishes with the utmost advocacy and grace. Congrats on the new Hyundai! Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Hyundai!

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