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Lia Hyundai of Hartford

Hartford, CT

4.9
718 Reviews

20 Jennings Rd

Hartford, CT

06120

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Showing 718 reviews

April 23, 2025

Always satisfied with Lia Hyundai Service team. Hector is awesome, Danne is excellent in customer service. They always helped me to address the issue and very honest about what my car needed. They More

by hqpham128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette, Hector Morales, Gavin Basso
Apr 25, 2025 -

Lia Hyundai of Hartford responded

We appreciate your 5 stars for Hector and Dane! Thank you for taking a moment to tell everyone what makes them stand out at each visit. We're happy to be your #1 choice for keeping your vehicle in shape.

April 20, 2025

Always polite, prompt, knowledgeable and thorough assistance. this is true each time we visit this dealer. More

by tonenes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venroy Allen
Apr 21, 2025 -

Lia Hyundai of Hartford responded

Thank you for sharing what made this a great service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

April 17, 2025

always good service fair pricing . they let you know what issue your car has and the required maintenance. More

by jpalega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette, Hector Morales, Dakota Pare, Gavin Basso, Matthew Bartman, Joseph Figueiredo, Venroy Allen
Apr 17, 2025 -

Lia Hyundai of Hartford responded

Thank you for your positive feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

April 16, 2025

I recently had a nice experience working with Dane Morissette for my recent service appointment. One thing I find missing in my visits is ’the advisors don’t spend much time to explain the services y More

by Harold
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Apr 16, 2025 -

Lia Hyundai of Hartford responded

Harold, thank you for your invaluable feedback and kind words on the service provided to you by Dane. We're sharing your comments with the service team in hopes of improving the communication and transparency at your next appointment. Thanks, again!

April 16, 2025

Hector Morales got me in and out in a reasonable amount of time for my routine service appointment. My only comment is that the dealership should have sent a text or email letting me know their procedure More

by ERCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morales
Apr 17, 2025 -

Lia Hyundai of Hartford responded

Thank you for sharing positive feedback on Hector. We're glad the services were performed in a timely manner, and we appreciate hearing about the issue you experienced at check-in. We'll be discussing and reviewing procedures with the team, and hope to make your next visit a smoother process.

April 14, 2025

I found the service department very efficient and well organized. The facility was spotless too. The most important thing was that the level of service was excellent and the advisor was very knowledgeable More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venroy Allen
Apr 16, 2025 -

Lia Hyundai of Hartford responded

We're delighted to hear that, Pat! Thank you for letting us know how pleased you've been with our knowledgeable service team and comfy customer lounge. We wish you pleasant travels until we may be of service to you again!

April 13, 2025

I had the pleasure of working with Joseph Figueiredo, he was respectful, calm and very professional. He show no signs of irritation or annoyance. I had a sudden issue happen with my car and it was at the en More

by Tortonia70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Figueiredo
Apr 14, 2025 -

Lia Hyundai of Hartford responded

Thanks for taking the time to review your service experience! We're happy Joseph handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Hyundai for all your automotive needs!

April 02, 2025

Luis Adorno was very helpful and went above and beyond to help us get the car we wanted. More

by Chelsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis adorno, Juned Dagda
Apr 04, 2025 -

Lia Hyundai of Hartford responded

Hi, Chelsy! Thanks for making our day with your terrific feedback on Luis. We're delighted he made everything easy for you. We wish you all the best in your travels this year, from everyone at Lia Hyundai.

March 28, 2025

I recently had the pleasure of working with a venroy , and I felt compelled to share my experience. From the moment I reached out for assistance, venroy demonstrated exceptional professionalism and a genu More

by KhaliD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venroy Allen
Apr 01, 2025 -

Lia Hyundai of Hartford responded

Khalid, thanks so much for your thoughtful feedback! We're happy Venroy handled your concerns with great care and communication. We hope to ensure the same circumstances at your next appointment!

March 11, 2025

Dane Morissette provides consistently good and timely service. I recommend him as a service advisor. More

by rjw10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Mar 11, 2025 -

Lia Hyundai of Hartford responded

We're delighted Dane has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

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