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Lia Hyundai Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
753 Reviews
Call Dealership (518) 320-7235
View Awards

945 Central Ave

Albany, NY

12205

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Showing 753 reviews

October 22, 2023

Michael Carpenter was friendly and professional. He made are sure he had all needed information as car being serviced. More

by lorrainedaleo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Report | Print
Oct 23, 2023 -

Lia Hyundai Albany responded

Thank you, Lorrain! We're pleased you had a great service experience with us, and that Michael made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

October 21, 2023

My service advisor Mike Carpenter was a big help knowledgeable and professional. I will return to Lia hi Hyundai. . More

by wiltil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Report | Print
Oct 23, 2023 -

Lia Hyundai Albany responded

Thanks for sharing your 5-star review of this experience. We're so pleased you enjoyed working with Mike to take care of your Hyundai's needs. We hope to ensure the same circumstances at your next appointment!

October 18, 2023

Responsive, well laid, easy access and I and my wife both appreciated that we had a female sales person. A first for us and a breath of fresh air. More

by kuch672@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Cassandra Storm, Emily Triplett
Report | Print
Oct 20, 2023 -

Lia Hyundai Albany responded

Great! Thanks so much for your thoughtful feedback. We're glad our sales team took the time to completely address your needs and interests to ensure a truly satisfying dealership experience. Best wishes for amazing travels in your future, from everyone at Lia Hyundai!

October 12, 2023

They were very thorough and were able to service my car in a timely manor More

by janmarie103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Report | Print
Oct 13, 2023 -

Lia Hyundai Albany responded

Thanks for taking the time to review your service experience! We're happy our team handled your visit with diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Hyundai for all your automotive needs!

October 10, 2023

Very nice facility. All areas are clean, plenty of seating, friendly personal. John King was a pleasure to work with. More

by jerrywendel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Report | Print
Oct 10, 2023 -

Lia Hyundai Albany responded

We're delighted to hear that, Jerry! Thank you for letting us know how pleased you were with your trusted service advisor, John, and our comfy customer lounge. We wish you the safest of travels until we may be of service to you again!

October 10, 2023

Casandra Rancourt was very helpful and answered all my questions in a satisfactory and prompt manner. More

by Cterry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cassandra Storm
Report | Print
Oct 11, 2023 -

Cterry responded

Casandra Rancourt provided excellent service on my recent visit to Lia Hyundai.

Oct 12, 2023 -

Lia Hyundai Albany responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Casandra handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

October 02, 2023

Everyone was very helpful and able to answer all my questions. My sales person, Cassandra led me right through everything. She made the whole process very easy. Thats my second car purchased here and p More

by hyperlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Storm
Report | Print
Oct 04, 2023 -

Lia Hyundai Albany responded

Thank you for your wonderful review! We are honored by your repeat business, and we are glad that Cassandra could provide you with a smooth, 5-star experience. Congratulations on your new vehicle! Please do not hesitate to let us know if there is ever anything more that we may help you with.

October 01, 2023

New. Very clean. Helpful staff I bought coupons and was told I wouldn’t need them my car is new and the service was free More

by Metsfan0031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Report | Print
Oct 03, 2023 -

Lia Hyundai Albany responded

Thank you for sharing your positive experience with us! We are delighted that our team could provide you with top-notch service during your recent visit. Our guests' satisfaction is our utmost priority, and we hope to see you again the next time you are in need of automotive service!

September 30, 2023

Very professional and honest with there service recommendation.Very clean waiting area with free drinks. More

by C.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Rancourt (5 Stars)
Report | Print
Oct 03, 2023 -

Lia Hyundai Albany responded

C.J, Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

September 23, 2023

The facility itself is the best and most modern I've ever been in. The service and information was professional, instructive, and made myself and my car feel important led by Mr. Michael Carpenter. I had a l More

by Yankees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Report | Print
Sep 25, 2023 -

Lia Hyundai Albany responded

Yankees, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Michael handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

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