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Lia Hyundai Albany

Albany, NY

4.8
758 Reviews

945 Central Ave

Albany, NY

12205

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Showing 758 reviews

November 07, 2023

Everything was good. Caitlin Bendick was a good salesperson.. we were very satisfied with the service. More

by Tpkmooney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlyn Bendick
Nov 07, 2023 -

Lia Hyundai Albany responded

Hi! Thanks so much for your lovely review of Caitlyn. We're delighted you enjoyed working with Caitlyn and our amazing team to close the deal on your new Hyundai. Congratulations! We wish you so much happiness on the road ahead, from the everyone at Lia Hyundai!

November 02, 2023

I was in and out got the work done and a add on in minimum amount of time and Mike was very helpful More

by Vanherbert58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haris Bhatti, Mike Carpenter
Nov 02, 2023 -

Lia Hyundai Albany responded

Thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Hyundai for all your automotive needs!

November 02, 2023

I can't say enough great things about this dealership. They gave me a great deal, and it was fast and excellent experience. I worked with Haris Bhatti and Cassie Storm, and they were both terrific. If you More

by ThanksLiaHyundai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haris Bhatti, Cassandra Storm
Nov 02, 2023 -

Lia Hyundai Albany responded

Thanks so much for your stellar review of Haris and Cassie! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to deliver an exceptional experience for you. Congratulations! Best wishes for amazing travels in your new Hyundai!

October 29, 2023

To my pleasant surprise the services rendered were beyond any reproach. Mike Carpenter explained to me and actually showed me the reason my 2008 Elantra was on its death bed! And speaking of beyond reproach, More

by Don
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter, Cassandra Storm, Emily Triplett
Oct 30, 2023 -

Lia Hyundai Albany responded

We're delighted Mike and Cassie worked diligently to make your transition to the new Elantra smooth and supportive. Thanks for sharing your wonderful feedback on this experience, Don. Many pleasant travels to you in the new ride, from all of us at Lia Hyundai!

October 25, 2023

I was assisted by Timothy Frank who provided excellent customer service and coordination of my repairs. I was very please me with my visit and will return for any future repairs. I also appreciated the Ly More

by Eileen Krom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Oct 26, 2023 -

Lia Hyundai Albany responded

Thank you for telling us why you liked this service visit, Eileen! We're pleased you enjoyed working with Timothy and that you took advantage of the accommodations offered by our service department. Looking forward to next time!

October 22, 2023

Michael Carpenter was friendly and professional. He made are sure he had all needed information as car being serviced. More

by lorrainedaleo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Oct 23, 2023 -

Lia Hyundai Albany responded

Thank you, Lorrain! We're pleased you had a great service experience with us, and that Michael made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

October 21, 2023

My service advisor Mike Carpenter was a big help knowledgeable and professional. I will return to Lia hi Hyundai. . More

by wiltil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Oct 23, 2023 -

Lia Hyundai Albany responded

Thanks for sharing your 5-star review of this experience. We're so pleased you enjoyed working with Mike to take care of your Hyundai's needs. We hope to ensure the same circumstances at your next appointment!

October 18, 2023

Responsive, well laid, easy access and I and my wife both appreciated that we had a female sales person. A first for us and a breath of fresh air. More

by kuch672@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Cassandra Storm, Emily Triplett
Oct 20, 2023 -

Lia Hyundai Albany responded

Great! Thanks so much for your thoughtful feedback. We're glad our sales team took the time to completely address your needs and interests to ensure a truly satisfying dealership experience. Best wishes for amazing travels in your future, from everyone at Lia Hyundai!

October 12, 2023

They were very thorough and were able to service my car in a timely manor More

by janmarie103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Oct 13, 2023 -

Lia Hyundai Albany responded

Thanks for taking the time to review your service experience! We're happy our team handled your visit with diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Hyundai for all your automotive needs!

October 10, 2023

Very nice facility. All areas are clean, plenty of seating, friendly personal. John King was a pleasure to work with. More

by jerrywendel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Oct 10, 2023 -

Lia Hyundai Albany responded

We're delighted to hear that, Jerry! Thank you for letting us know how pleased you were with your trusted service advisor, John, and our comfy customer lounge. We wish you the safest of travels until we may be of service to you again!

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