Lia Hyundai Albany
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Got misleading history about the lightly-used car I bought, then absolutely terrible customer service when things went wrong that should have been caught before I bought it. Their MO seems to be to lea bought, then absolutely terrible customer service when things went wrong that should have been caught before I bought it. Their MO seems to be to leave you sitting in the waiting area for very long periods of time without giving you any updates or estimates of how much time things will take. A very disappointing experience. I'm really sorry I bought a Hyundai here. Actually love the car, but not the dealership. More
Karen Kingsley is a gem! We made an appointment with her based on all the positive reviews on google, and we are happy to say those reviews are well deserved! We last had a We made an appointment with her based on all the positive reviews on google, and we are happy to say those reviews are well deserved! We last had a 2018 car so we were unfamiliar with the new technology. She patiently answered all questions. She took time to find out what was important to us in a new car, and made sure we got it. She did not try to sell us a more expensive car, just one that fit our needs. She was pleasant and upbeat through all aspects of our leasing experience. Highly recommend her and Lia Hyundai! More
Justin was very helpful even though he was not our salesman. He took us out for a test drive and was just a good guy. If your shopping for a car, look for Justin. salesman. He took us out for a test drive and was just a good guy. If your shopping for a car, look for Justin. More
Great people to work with. They work hard to get you there best deals. If your looking for a car ask for Karen Kingsley. They work hard to get you there best deals. If your looking for a car ask for Karen Kingsley. More
Top notch service with a smile to match. I'll definitely be bringing my car back to this service department. I'll definitely be bringing my car back to this service department. More
sales guy was good, had car less than a week and the wiring harness for the brake light kept making the dash light come on and off, replaced the bulb and it kept doing the same thing. talked with the sa wiring harness for the brake light kept making the dash light come on and off, replaced the bulb and it kept doing the same thing. talked with the sales guy and two managers, told us they wouldn't cover any thing and expected us to pay a diagnostics fee of $170 just to even look at the car, plus what ever it would be to have the part fixed, mind you this problem started 3 days after we took the car home and I have texts out to the sales guy for the issue that are dated. NYS has a 30 warranty by law from any kind of dealer big or small. Its crazy they expected us to pay a diagnostics fee and parts and labor on something we had less than a week and were told it was a ware and tear issue. How can it be ware and tear when I haven't even drove the car 2 days. Disappointed, Wouldn't recommend. You'd think with a dealership as big as Lia with as much money they make, they would make a small issue like this good for the customer less than a week after buy a car from them. Crazy More
Tim was so pleasant and efficient. I was in and out quickly. The waiting room is clean and bright and I had a good cup of coffee on a chilly morning. Thanks for the great service. I was in and out quickly. The waiting room is clean and bright and I had a good cup of coffee on a chilly morning. Thanks for the great service. More
Another excellent experience at Lia Hyundai. Tim Frank as always was kind, listened, gave me peace. Very patient as well! All employees from the minute I pulled in till I left was very friendly, Tim Frank as always was kind, listened, gave me peace. Very patient as well! All employees from the minute I pulled in till I left was very friendly, caring, kind. Thank You again to All! More



