Lia Hyundai Albany | Page 8

Devin Bradt is very nice, friendly, knowledge, good service, very caring, and make customer feel like to come back for service again service, very caring, and make customer feel like to come back for service again More

I was very happy with my purchase and all the help I received by Nicholas. He was very helpful in explaining the features of my new car. I'm not very good with technolgy and he was very helpful. I would received by Nicholas. He was very helpful in explaining the features of my new car. I'm not very good with technolgy and he was very helpful. I would recommend Lia Hyundai Albany to everyone. More

Service was prompt, efficient and courteous. John King was was professional and helpful. All work and cost was explained. John King was was professional and helpful. All work and cost was explained. More

Claudio Montano was great to work with throughout the negotiation. Although we weren't able to get to a 3 year lease deal I was comfortable with, he did get me a great deal on a 2 year lease of the same negotiation. Although we weren't able to get to a 3 year lease deal I was comfortable with, he did get me a great deal on a 2 year lease of the same vehicle. We love our 2024 Ioniq 5! More

Wayne Hopwood was fantastic to work with through the entire car buying process. He and the dealership worked with us over the phone on a car and the price since we live an hour away from the dealership entire car buying process. He and the dealership worked with us over the phone on a car and the price since we live an hour away from the dealership. Their professionalism and lack of pushiness in the stressful car-buying ordeal was comforting. They found a common ground on a fair price and we did not have to deal with the "dance" of buying a car. We would definitely recommend Wayne and Lia Hyundai. More

Cassandra Storm waited on me. Very friendly and made my purchase very easy to make wth purchase of 2024 Hyundai Tucson Very friendly and made my purchase very easy to make wth purchase of 2024 Hyundai Tucson More

Devin Bradt was super helpful and accommodating. Service was great!! I’ll definitely come back. Service was great!! I’ll definitely come back. More

Terrible experience in leasing. First they tried to bait and switch a special they were offering. I took a screen shot of their special and when I mentioned it to them the price was First they tried to bait and switch a special they were offering. I took a screen shot of their special and when I mentioned it to them the price was changed on their website. The sales manager was upset that I had provided the screen shot and agreed to the original deal. Everything was supposedly fine until it was time to pick up the car. They said that the credit check was never ran and when they ran it the day of pickup we did not qualify. But no courtesy call that there were any issues. STAY AWAY from this dealership. More

I bought my first vehicle from the Albany dealership in 2022, from the first service my vehicle needed up until yesterday I have dealt with Timothy Frank, he is so easy to talk to, he explains everything v 2022, from the first service my vehicle needed up until yesterday I have dealt with Timothy Frank, he is so easy to talk to, he explains everything very thoroughly, he walked me around my car explaining what was going to be done and approximately how long it would take, brought me to the counter and checked for any recalls , explained the cost and in detail the service that was going to be provided. Then proceeded to walk to to the waiting room , explained a few more things to me and came back when my vehicle was completed, went over the bill with me , walked me to the payment center and shook my hand and away I went . I can’t say enough good things about him. He is very kind and caring and I feel confident that he is offering me the proper service, I commend him for his customer service skills , it’s very important to me as a female that knows very little about vehicles, i appreciate his honesty. More

Highly recommend Karen Kingsley as a salesperson. She was upfront and helpful at every step of the process. She was upfront and helpful at every step of the process. More