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Lia Hyundai Albany

Albany, NY

4.8
758 Reviews

945 Central Ave

Albany, NY

12205

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Showing 758 reviews

December 19, 2023

Karen Kingsley was absolutely amazing, From the beginning to the end. She knew exactly what to do! She understood what I was looking for. She was patient & made me feel comfortable in asking any questions I More

by Sarafab1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Simeone, Anthony Blancha, Karen Kingsley
Dec 21, 2023 -

Lia Hyundai Albany responded

Sara, We greatly appreciate you for leaving Karen this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Karen could provide you with top notch service. We are delighted to know that she was patient and made you feel comfortable asking her any questions. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Hyundai Albany team!

December 17, 2023

As always (since 2013) I am most pleased with the service on my vehicle at Lia Hyundai Albany. John King was both friendly and professional answering all my questions and in his advise. More

by quiltercarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Dec 18, 2023 -

Lia Hyundai Albany responded

Thank you for your excellent review! We are honored by your continued business since 2013, and we are thrilled that John provided you with 5-star service. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that John and the team may help you with!

December 14, 2023

Worst car buying experience. They kept telling me for a whole week that I was approved. They did like 10 hard pulls on my credit and later I was denied for loan. Then they put More

by Buyer
Recommend Dealer
No
Employees Worked With
Claudio Montano
Dec 27, 2023 -

Lia Hyundai Albany responded

Thank you for taking a moment to provide feedback on this experience. We're sorry for any frustration you may have faced. We cannot identify your information with the name provided here but we would certainly like to gather more information and determine what went wrong. Please get in touch with me at your earliest convenience, and I'll be happy to assist you. Thanks again for your feedback. Haris Bhatti General Manager Lia Hyundai Albany 518-458-2277 X 2501

December 12, 2023

Easy to schedule an appointment online, service advisors like Casandara Rancourt are extremely accommodating, friendly, help you navigate your recommended services without overselling and they get you right More

by John F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rancourt
Dec 12, 2023 -

Lia Hyundai Albany responded

Thank you for telling us why you liked this service visit, John! We're pleased you enjoyed working with Casandra and the accommodations offered by our service department. We hope you'll continue to make Lia Hyundai your first choice for service!

December 02, 2023

I have been with Lia Hyundai since 2014 and service reliable, friendly, knowledgeable, and courteous staff! More

by valeriej14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Dec 06, 2023 -

Lia Hyundai Albany responded

Valerie, Providing quality and efficient service is so important to us here at Lia Hyundai Albany and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were reliable, friendly, knowledgeable and courteous. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 19, 2023

Thank you for helping me find the right car, Wayne Hopewood. After driving my Sonata for 12 1/2 years it was time for a new one and there were specific features that were important to me, he found the More

by JJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Hopwood
Nov 21, 2023 -

Lia Hyundai Albany responded

JJ, your awesome review says a lot about Wayne and he truly deserves all the credit. Thank you for your thoughtful feedback on this purchase experience. We wish you many happy travels in your new Hyundai, from all of us at Lia Hyundai!

November 15, 2023

Michael Carpenter went out of his way to explain everything to me and to check some things on my car so I wouldn't be paying for unnecessary work.. He was friendly and professional and I appreciate More

by Tess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Nov 17, 2023 -

Lia Hyundai Albany responded

Tess, thank you for recognizing Michael's excellence by sharing your 5-star review! We're sure he'll be honored by your positive words, and we hope you won't hesitate to call the next time Michael and the Lia Hyundai team may serve you.

November 14, 2023

Lovely folks. Attentive and knowledgeable. Much more pleasant then other dealerships i have worked with. More

by GrgoJanby83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Storm, Casandra Rancourt
Nov 15, 2023 -

Lia Hyundai Albany responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Hyundai needs. Safe travels this holiday season!

November 09, 2023

Great experience top to bottom. Caitlyn was my salesperson and Preston my sale manager. I had great experiences with both. If you’re in the market for a Hyundai I really recommend t More

by Nic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston - 5 stars, Caitlyn Bendick
Nov 10, 2023 -

Lia Hyundai Albany responded

Nic, that's wonderful! Thanks for the positive feedback on working with Caitlyn and Preston. We're delighted they effortlessly accommodated your needs and interests. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Hyundai!

November 09, 2023

Shawn Vital was my sales person. He answered all my questions I had about the palisade. When everything was said and done he took his time to show me everything I needed to know abou More

by Cvwc09876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Triplett, Shawn Vital
Nov 10, 2023 -

Lia Hyundai Albany responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Shawn provided you with all the answers you needed to make this a positive experience. Congrats on the new Palisade, and best wishes for amazing travels this holiday season!

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