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Lia Hyundai Albany
Albany, NY
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From the moment you pull up and the service area doors open so you can get things started in the warm and friendly indoors (really nice in our upstate NY windy winters) you are treated as a valued custome open so you can get things started in the warm and friendly indoors (really nice in our upstate NY windy winters) you are treated as a valued customer. I think the best feature of Lia's service is that every time I have been there, as in my routine scheduled maintenance, or an oil change, they make me feel as though they are glad to see me and they appreciate my business. That is often not the case in many businesses. I bought the car I take to them from them and I will most likely buy another car from them in a year or so. More
I have owned my Genesis 4.6 since it came out in 2009 and I've dealt exclusively with Lia. Great car and great service to back it up. Thanks guys! I've dealt exclusively with Lia. Great car and great service to back it up. Thanks guys! More
Terence Worked very hard for me when my bank was losing faxed documents. Terence and Shaun are very friendly, hard workers and strive on customer satisfaction. I would recommend them and will. faxed documents. Terence and Shaun are very friendly, hard workers and strive on customer satisfaction. I would recommend them and will. More
Everyone at the dealership was very friendly and courteous, my sales rep was thorough - Derick, once we negotiated a deal, was able to get my car purchase ready in less than 24 hours. Great! courteous, my sales rep was thorough - Derick, once we negotiated a deal, was able to get my car purchase ready in less than 24 hours. Great! More
I went to Lia Hyundai to purchase a 2011 Sonata and to take advantage of the .9% financing. My salesman, Jason Cosmo, was very helpful in showing me what was available. The only problem that we had was fi take advantage of the .9% financing. My salesman, Jason Cosmo, was very helpful in showing me what was available. The only problem that we had was finding a basic Sonata(without all the "bells and whistles") that was available in silver for immediate delivery. After meeting with the sales manager, Jon Kirschman, they found that a Sonata, meeting my needs, was coming in that weekend on a "swap". I had checked the Consumer Reports pricing and I felt that I received a very fair price. My new car had rather high mileage for a new vehicle because it had been "swaped" between a couple of dealerships in western New York and then was driven to Albany, New York. When I voiced concern about this, the general manager,Michael Bowers, gave me a voucher for future use for service on the vehicle. I felt that in every way,Lia Hyundai went that "extra mile" to accommodate me. More
Went to look for a Used car and no one there wanted to show us any cars. Had to walk around the lot to look. When asked for carfax report they refused. Attitude was take it or leave it. Experience was so show us any cars. Had to walk around the lot to look. When asked for carfax report they refused. Attitude was take it or leave it. Experience was so bad that I dont want to deal with Car Dealers until the wheels of my current car falls apart. More