Lia Hyundai Albany
Albany, NY
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Oil change I highly recommend Edward (Eddie) Kosek. He went out of his way to explain my maintenance contract to me and explain a noise I had been hearing in my I highly recommend Edward (Eddie) Kosek. He went out of his way to explain my maintenance contract to me and explain a noise I had been hearing in my brakes, complete with a visual and detailed explanation, etc.-- He even went and talked to sales on my behalf. Super helpful guy, save yourself some trouble and go see Eddie. More
Just a dealership but the staff make it good It's a car dealership. They sell you a car and you shell out or finance. That's just how it works. What makes a customer experience work are the peopl It's a car dealership. They sell you a car and you shell out or finance. That's just how it works. What makes a customer experience work are the people providing the services, getting you the best interest rates, commiserating when you're waiting to hear from the loan people, making jokes, being helpful, going above and beyond. And the people I met with really did all of those things and made the sale. More
Excellent awesome experience. Very friendly staff. Very very accommodating for my dire situation. I never felt pressured or uncomfortable. As a woman buying awesome experience. Very friendly staff. Very very accommodating for my dire situation. I never felt pressured or uncomfortable. As a woman buying a car I was treated with the respect and dignity. This is the first car I've ever purchased alone. More
Easy and straight forward I went in on Friday, picked the car i wanted and everything was taken care of by Monday the next week. i will not be missing my old clunker. I went in on Friday, picked the car i wanted and everything was taken care of by Monday the next week. i will not be missing my old clunker. More
Another great experience Bill Lovey started by answering the internet question and the ball started rolling next Greg Devine was the sales person that showed us all the new fe Bill Lovey started by answering the internet question and the ball started rolling next Greg Devine was the sales person that showed us all the new features and we went for a test drive. A great set of people taking care of all our needs 5 stars great dealership. We came in on a Saturday and drove the car home that day More
Hyundai Genesis Dealership was clean and professional, sales staff helpful. Free car washes for life and complimentary coffee and lounge while your car is being serv Dealership was clean and professional, sales staff helpful. Free car washes for life and complimentary coffee and lounge while your car is being serviced /washed. Very pleased overall. More
caring for my car Mike did a great job pointing out additional things needed at this mileage level and helped me prioritize them. I will be returning for another visit. Mike did a great job pointing out additional things needed at this mileage level and helped me prioritize them. I will be returning for another visit. More
Terrence Baxter is the best! This dealership is beyond perfect and do all they can for you and more! I wouldn't go anywhere else! They do everything for you and more than you exp This dealership is beyond perfect and do all they can for you and more! I wouldn't go anywhere else! They do everything for you and more than you expect! I can't believe that every time I visit them for a new car, I'm even more amazed at the quality of vehicles and the overwhelming service! More
Experience The overall experience was outstanding. This is the second time we have leased there and the second time Bill Lovely was our salesman. I would not d The overall experience was outstanding. This is the second time we have leased there and the second time Bill Lovely was our salesman. I would not deal with anyone else. He definitely went above and beyond to make sure things went smoothly. He answered every question we had and if, at first, he didn't know the answer he didn't blow smoke or make promises. He researched the question and came back with an honest, up front answer. Denise (I think that is her name) in finance was amazing. She went through the paperwork efficiently and answered any questions honestly. More
one of the best purchases in any dealer I have dealt with. Curtis Hopkins is very nice and personable. We have worked with him with purchases for our selves and our daughter. Will definitely recommend him to a Curtis Hopkins is very nice and personable. We have worked with him with purchases for our selves and our daughter. Will definitely recommend him to a friend!! More