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Lia Hyundai Albany

Albany, NY

4.8
735 Reviews

945 Central Ave

Albany, NY

12205

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Showing 735 reviews

December 12, 2023

Easy to schedule an appointment online, service advisors like Casandara Rancourt are extremely accommodating, friendly, help you navigate your recommended services without overselling and they get you right More

by John F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rancourt
Dec 12, 2023 -

Lia Hyundai Albany responded

Thank you for telling us why you liked this service visit, John! We're pleased you enjoyed working with Casandra and the accommodations offered by our service department. We hope you'll continue to make Lia Hyundai your first choice for service!

December 02, 2023

I have been with Lia Hyundai since 2014 and service reliable, friendly, knowledgeable, and courteous staff! More

by valeriej14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Dec 06, 2023 -

Lia Hyundai Albany responded

Valerie, Providing quality and efficient service is so important to us here at Lia Hyundai Albany and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were reliable, friendly, knowledgeable and courteous. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 19, 2023

Thank you for helping me find the right car, Wayne Hopewood. After driving my Sonata for 12 1/2 years it was time for a new one and there were specific features that were important to me, he found the More

by JJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Hopwood
Nov 21, 2023 -

Lia Hyundai Albany responded

JJ, your awesome review says a lot about Wayne and he truly deserves all the credit. Thank you for your thoughtful feedback on this purchase experience. We wish you many happy travels in your new Hyundai, from all of us at Lia Hyundai!

November 15, 2023

Michael Carpenter went out of his way to explain everything to me and to check some things on my car so I wouldn't be paying for unnecessary work.. He was friendly and professional and I appreciate More

by Tess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Nov 17, 2023 -

Lia Hyundai Albany responded

Tess, thank you for recognizing Michael's excellence by sharing your 5-star review! We're sure he'll be honored by your positive words, and we hope you won't hesitate to call the next time Michael and the Lia Hyundai team may serve you.

November 14, 2023

Lovely folks. Attentive and knowledgeable. Much more pleasant then other dealerships i have worked with. More

by GrgoJanby83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Storm, Casandra Rancourt
Nov 15, 2023 -

Lia Hyundai Albany responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Hyundai needs. Safe travels this holiday season!

November 09, 2023

Great experience top to bottom. Caitlyn was my salesperson and Preston my sale manager. I had great experiences with both. If you’re in the market for a Hyundai I really recommend t More

by Nic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston - 5 stars, Caitlyn Bendick
Nov 10, 2023 -

Lia Hyundai Albany responded

Nic, that's wonderful! Thanks for the positive feedback on working with Caitlyn and Preston. We're delighted they effortlessly accommodated your needs and interests. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Hyundai!

November 09, 2023

Shawn Vital was my sales person. He answered all my questions I had about the palisade. When everything was said and done he took his time to show me everything I needed to know abou More

by Cvwc09876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Triplett, Shawn Vital
Nov 10, 2023 -

Lia Hyundai Albany responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Shawn provided you with all the answers you needed to make this a positive experience. Congrats on the new Palisade, and best wishes for amazing travels this holiday season!

November 07, 2023

Everything was good. Caitlin Bendick was a good salesperson.. we were very satisfied with the service. More

by Tpkmooney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlyn Bendick
Nov 07, 2023 -

Lia Hyundai Albany responded

Hi! Thanks so much for your lovely review of Caitlyn. We're delighted you enjoyed working with Caitlyn and our amazing team to close the deal on your new Hyundai. Congratulations! We wish you so much happiness on the road ahead, from the everyone at Lia Hyundai!

November 02, 2023

I was in and out got the work done and a add on in minimum amount of time and Mike was very helpful More

by Vanherbert58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haris Bhatti, Mike Carpenter
Nov 02, 2023 -

Lia Hyundai Albany responded

Thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Hyundai for all your automotive needs!

November 02, 2023

I can't say enough great things about this dealership. They gave me a great deal, and it was fast and excellent experience. I worked with Haris Bhatti and Cassie Storm, and they were both terrific. If you More

by ThanksLiaHyundai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haris Bhatti, Cassandra Storm
Nov 02, 2023 -

Lia Hyundai Albany responded

Thanks so much for your stellar review of Haris and Cassie! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to deliver an exceptional experience for you. Congratulations! Best wishes for amazing travels in your new Hyundai!

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