Lia Hyundai Albany

Good experience buying my car Was very pleased with how well they worked with me helping me stay within my budget and meeting the expectations of what I needed in the vehicle I wan Was very pleased with how well they worked with me helping me stay within my budget and meeting the expectations of what I needed in the vehicle I wanted. More

Great Service Frank Goergen was my service advisor this time around, and for the first time I've ever taken my car there for service I've felt happy picking up my c Frank Goergen was my service advisor this time around, and for the first time I've ever taken my car there for service I've felt happy picking up my car. Frank was courteous whereas I've had bad experiences where they try to belittle your problem or knowledge. Frank was straight up and honest with me and he was diligent about following up with me after dropping my car off. Every member of their team should be like Frank More

Good sales, not so friendly service I had a very good experience in purchasing my new car. However, they had to order an accessory I wanted. When it came in, my salesperson, Tyle, called I had a very good experience in purchasing my new car. However, they had to order an accessory I wanted. When it came in, my salesperson, Tyle, called me and I came in the same day as planned. It's important to note that I drive 2 hours to go to this dealership because our local one is truly TERRIBLE. Anyway, when I arrived and approached the service guys, I was told that I needed an appointment and there was no way it could be put on that day. I told him that I had been called to come in and have them put on (window visors). Instead of asking me to wait and checking with my salesperson, he was just insisted that I needed an appointment. I can't describe his cranked up, annoyed, curt mannerism, but it was not fun. I walked out front to the customer service person on the floor with tears in my eyes. She found Tyler and a service guy came and got my car right away. While I was waiting, the rude man came and apologized to me in a super fast "drive by" mumbled apology and was back out the door in less than 10 seconds. So, sales department gets a 8 or 9 Service a 5 so far (2 weeks into owning the car) More

Best place to shop for a car. The person that work with me went above and beyond. I've been buying my car from Hyundai dealership since 2004 & I can't think of a better place to sh The person that work with me went above and beyond. I've been buying my car from Hyundai dealership since 2004 & I can't think of a better place to shop when purchasing a new car. More

No summary needed Great service. Friendly staff. And very satisfied with my repairs. It was an unexpected repair that i thought would break the bank but they went above Great service. Friendly staff. And very satisfied with my repairs. It was an unexpected repair that i thought would break the bank but they went above and beyond to keep it affordable More

Friendly, courteous and knowledgeable staff I went into Lia Hyundai with the mindset of just test driving a couple of SUV's and left a few hours later with a contract in hand. No one pressured m I went into Lia Hyundai with the mindset of just test driving a couple of SUV's and left a few hours later with a contract in hand. No one pressured me, but the deal was too good to pass up. More

Car servicing Michael Waldron was the representative that I dealt with and I was totally satisfied with every aspect of our exchange and service! He was courteous, Michael Waldron was the representative that I dealt with and I was totally satisfied with every aspect of our exchange and service! He was courteous, professional, and felt he was completely reliable . More

Car Buying Made Easy At Lia the stress of car shopping disappears. The employees greet you with smiling faces and do not force themselves on you. They are very knowledgab At Lia the stress of car shopping disappears. The employees greet you with smiling faces and do not force themselves on you. They are very knowledgable of the inventory. They took the time to listen to my needs and recommend cars based on that. I didn't feel like I was wasting my time at all. More

Great staff, come prepared An ready to work with you. Need to express what information An documents need more so can have it on first arrival instead of ha staff, come prepared An ready to work with you. Need to express what information An documents need more so can have it on first arrival instead of having to come multiple times. More

Very happy I am very happy with my experience at Lia Hyundai. This is my first Hyundai and I'm still acclimating to the change but am happy with the car nonethe I am very happy with my experience at Lia Hyundai. This is my first Hyundai and I'm still acclimating to the change but am happy with the car nonetheless. I hadn't purchased a vehicle since 2003 and was not thrilled about the prospect of getting another car at all. I had a Honda Accord and I loved my car. When I test drive a Honda this time around I wasn't happy with my options. I had test driven the Sonata at Lia Hyundai and was much happier with the experience and so I decided to lease the car. I feel I made the right decision and would make the same choice again. More