Back

Lia Hyundai Albany

Albany, NY

4.8
758 Reviews

945 Central Ave

Albany, NY

12205

Directions

By Type

Showing 758 reviews

June 06, 2024

I have been a loyal LIA Hyundai customer for many years. I can depend on the service I receive at LIA Hyundai and rely on the expertise of the employees to recommend the service I need to keep my car in gre More

by Claudia R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Jun 09, 2024 -

Lia Hyundai Albany responded

Thank you for your excellent review, Claudia! It is an honor to have your confidence and loyalty, and we are so glad that John and the team provided you with thorough and efficient service during your most recent visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 22, 2024

Devin Bradt is very nice, friendly, knowledge, good service, very caring, and make customer feel like to come back for service again More

by philip2005a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin bradt
May 23, 2024 -

Lia Hyundai Albany responded

Philip, thank you for recognizing Devin's excellence by sharing your 5-star review! We're certain Devin will be honored by your kind words, and we hope you won't hesitate to call the next time the Lia Hyundai team may assist you.

May 21, 2024

I was very happy with my purchase and all the help I received by Nicholas. He was very helpful in explaining the features of my new car. I'm not very good with technolgy and he was very helpful. I would More

by dmonroe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas don't know his last name., Emily Triplett
May 23, 2024 -

Lia Hyundai Albany responded

We're thrilled you enjoyed a satisfying and smooth dealership experience with Nicholas! Thank you for taking a moment to share the highlights. We wish you all the best in your new Hyundai, from the entire team at Lia Hyundai!

May 17, 2024

Service was prompt, efficient and courteous. John King was was professional and helpful. All work and cost was explained. More

by Cterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
May 20, 2024 -

Lia Hyundai Albany responded

Thank you for sharing positive feedback on John! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what John provided for you. We look forward to your next visit!

May 16, 2024

Claudio Montano was great to work with throughout the negotiation. Although we weren't able to get to a 3 year lease deal I was comfortable with, he did get me a great deal on a 2 year lease of the same More

by ml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paolo Albanese, Claudio Montano, Emily Triplett
May 20, 2024 -

Lia Hyundai Albany responded

We're thrilled you enjoyed a satisfying and smooth dealership experience with Claudio! Thank you for taking a moment to share the highlights. We wish you guys all the best in your new Ioniq 5, from the entire team at Lia Hyundai!

May 08, 2024

Wayne Hopwood was fantastic to work with through the entire car buying process. He and the dealership worked with us over the phone on a car and the price since we live an hour away from the dealership More

by Stick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne Hopwood, Anthony Blancha
May 08, 2024 -

Lia Hyundai Albany responded

Thanks so much for your stellar review of Wayne! Nothing means more to us than your satisfaction, so we're pleased Wayne did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Hyundai!

May 03, 2024

Cassandra Storm waited on me. Very friendly and made my purchase very easy to make wth purchase of 2024 Hyundai Tucson More

by Tucson girl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cassandra Storm, Emily Triplett
May 03, 2024 -

Lia Hyundai Albany responded

Thanks for the 5-star review of your dealership visit, Tucson Girl! We're delighted Cassandra provided you with all the support and guidance you needed to make this purchase a breeze. Congrats on the new Hyundai! We wish you all the best in your upcoming journeys, from everyone at Lia Hyundai!

May 02, 2024

Devin Bradt was super helpful and accommodating. Service was great!! I’ll definitely come back. More

by Kitsy1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Bradt
May 03, 2024 -

Lia Hyundai Albany responded

Thank you, Kitsy! We're pleased you had another great service experience with us, and that Devin made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

April 30, 2024

Terrible experience in leasing. First they tried to bait and switch a special they were offering. I took a screen shot of their special and when I mentioned it to them the price was More

by Jeff Esmellarin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Haris Bhatti, Cassandra Storm
May 15, 2024 -

Lia Hyundai Albany responded

Jeff, we are sorry for the dissatisfactory experience you had here. Unfortunately, national ads from Hyundai USA don’t include local taxes, DMV, and miscellaneous fees. We always are subject to final approval from the lending companies as well. We are always highly motivated to earn your business, and we are sorry for the experience that you had. Anthony Blancha Sales Manager Lia Hyundai of Albany ablancha@liacars.com

April 03, 2024

I bought my first vehicle from the Albany dealership in 2022, from the first service my vehicle needed up until yesterday I have dealt with Timothy Frank, he is so easy to talk to, he explains everything v More

by hairgirl0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Triplett, Karen Kingsley, Timothy Frank, Casandra Rancourt
Apr 04, 2024 -

Lia Hyundai Albany responded

Thank you for telling us why you like working with Timothy! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.

...
4
...