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Lia Hyundai Albany

Albany, NY

4.8
789 Reviews

945 Central Ave

Albany, NY

12205

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Showing 789 reviews

August 06, 2021

Tim Frank was very professional and friendly and guided me on what was going to be happening and kept me informed and explained a lot to me well done Tim. Desitin was my salesman and he was very good at hi More

by Laurie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Frank and ASJ
Aug 10, 2021 -

Lia Hyundai Albany responded

Thank you so much for leaving Tim this excellent review! Providing thorough and efficient services is so important to us, and we are overjoyed that his efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that Tim, Desitin, and the team may assist you with in the future.

August 03, 2021

Brian Secord was extremely helpful and efficient, as always. He made sure my needs were met and I was finished in a timely manner...Haris Bhatti in Sales is always very cordial and kind, too, and also d More

by dtmazzone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haris Bhatti
Aug 03, 2021 -

Lia Hyundai Albany responded

Thank you for taking the time to leave us this positive review! We are honored by your continued business, and we are thrilled that Brian and Karis consistently provide you with a top-notch experience! We are so glad that Brian got your automotive needs efficiently taken care of during your recent visit. We hope that you continue to choose us for all of your future automotive needs! Take care!

July 30, 2021

Ronald Draves was so helpful. He was very nice and helpful. Ronald answered all my questions and gave me very good discounts on my car service. More

by Martha.bink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Dreves
Jul 30, 2021 -

Lia Hyundai Albany responded

Martha, We greatly appreciate you taking the time to leave Ronald this excellent review! We are so glad that he took great care of you and your vehicle throughout your visit! We wish you safe travels, and we hope to see you again the next time you are in need of automotive service.

July 28, 2021

Was interested in possibly trading in my 2018 for a 2021. Dealt with Daniel Louer in regards to that and most of that process was done by phone. Very, very pleased! Everything was ready to sign and car was More

by reliant88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bellon, Finance, Daniel Louer
Jul 29, 2021 -

Lia Hyundai Albany responded

Thank you so much for your positive review! Providing a seamless and efficient experience is so important to us, and we are so glad that Daniel met you satisfaction. Congratulations on your new vehicle- on behalf of Daniel and the entire team! We hope that you continue to choose us for all of your future automotive needs.

July 21, 2021

Tim Frank assisted me. He was very friendly and professional. I was happy with the service. I cannot think of 25 words so I hope this will do. More

by Cfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Frank
Jul 21, 2021 -

Cfs responded

Tim Frank was very friendly professional and knowledgable. I was very happy witb my service..

Jul 22, 2021 -

Lia Hyundai Albany responded

Thank you so much for leaving Tim this 5-star review! Providing top-notch service is always our goal, and we are delighted that Tim's efforts met your satisfaction. We hope that you continue to choose us for all of your automotive needs. Take care!

July 14, 2021

Excellent on time service. Car ready in time promised. Clean comfortable waiting room. My Santa Fe was taken right in the repair area. Brian Secord was courteous and professional. More

by jmeisner52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
Jul 21, 2021 -

Lia Hyundai Albany responded

Thank you for taking the time to share your positive experience! Your safety and satisfaction are of the utmost importance to us, and we are delighted that Brian got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. We wish you the safest of travels, and we hope to see you again the next time you are in need of automotive service.

Jul 21, 2021 -

jmeisner52 responded

Thanks

July 02, 2021

My dealings with Ralph Simeone were very enjoyable, not only was he pleasant to work with but he got me a better deal than I was hoping for. He was fast and efficient. I will be dealing with Ralph for all More

by Everlastingshine2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jul 04, 2021 -

Lia Hyundai Albany responded

Congratulations on your new vehicle! We are overjoyed that Ralph could be of assistance to you and provide you with the perfect vehicle, deal, and overall experience! He will be honored to know how greatly you valued his efforts, and we wish you the safest of travels until we meet again!

June 28, 2021

I have been dealing with Lia Hyundai for the last 10 years and have always been sAtisfied with their service. Brian Secord waited on me when we arrived and the job was done in the time frame given to m More

by Maryann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
Jun 29, 2021 -

Lia Hyundai Albany responded

Maryann, Thank you so much for your wonderful review. We are so appreciative of your continued business, and we are thrilled that we could consistently provide you with the quality service that you so much deserve. Offering thorough and efficient service is so important to us, and we will certainly provide you with nothing less in the years to come!

June 24, 2021

I recently purchased a pre-owned Hyundai Elantra from Lia Hyundai of Albany. My salesman, Jordan Vanauken, provided excellent customer service and was very courteous! I was quite unfamiliar with the car buyi More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Vanauken
Jun 29, 2021 -

Lia Hyundai Albany responded

Mel, Thank you for taking the time to share this wonderful review! We are overjoyed that Jordan could put you at ease and make your overall experience both smooth and successful! We thank you for allowing us to assist you with this special purchase, and we congratulate you on your new Hyundai Elantra- on behalf of Jordan and the entire team!

June 22, 2021

Mr. Desitin Baker has been our sales representative for two cars leased at Lia Hyundia. We are very satisfied with our experience with him. More

by Gerry
Recommend Dealer
Yes
Employees Worked With
Desitin Baker
Jun 29, 2021 -

Lia Hyundai Albany responded

Gerry, We are so appreciative of your repeat business, and we are thrilled that Desitin could provide you with a 5-star experience once again! We couldn't be more pleased to hear of your satisfaction, and we congratulate you on your new vehicle- on behalf of Desitin and the entire team!

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