Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lia Hyundai Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
807 Reviews
Call Dealership (518) 320-7235
View Awards

945 Central Ave

Albany, NY

12205

Directions

By Type

Showing 807 reviews

March 11, 2023

The technician at Lia Hyundai, Shane Dobert, listened to my concerns about a stalled car and communicated throughout the day. Great service! More

by K Harbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Dobert
Report | Print
Mar 13, 2023 -

Lia Hyundai Albany responded

K, thanks for the stellar review of Shane! We're happy Shane provided you with an attentive and thoughtful service experience to take care of your stalled vehicle. Your complete satisfaction means everything to us and we hope to have more opportunities to serve you in the future. Thank you for choosing Lia Hyundai for your automotive needs!

March 05, 2023

My experience with Lia Hyundai of Albany was the best! Cassandra Storms is a wonderful salesperson and an asset to the dealership. She is a pleasure to work with and made the whole car shopping process ea More

by Kris L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Storms, Emily Triplett
Report | Print
Mar 06, 2023 -

Lia Hyundai Albany responded

Kris, thank you for sharing the highlights of your dealership experience with Cassandra and Emily! We're absolutely delighted to know how pleased you were with the patient and seamless service with which you were provided. We hope you're loving the new-to-you Hyundai, and we wish you all the best in your travels to come, until our paths cross again!

March 04, 2023

Shane was very helpful and explained everything to me about my service. He was also very friendly More

by Pmreinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Mar 06, 2023 -

Lia Hyundai Albany responded

Thanks so much for your positive feedback on Shane! Your satisfaction is our top priority, so we're always open to more opportunities to make your service visits more convenient, valuable, and reliable. Don't hesitate to give us a call when we may assist you again. Thank you for choosing Lia Hyundai!

March 03, 2023

Larry Salisbury of Lia was very professional and polite. I enjoyed dealing with him, very pleasant gentlemen. More

by Slender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Salisbury
Report | Print
Mar 06, 2023 -

Lia Hyundai Albany responded

Slender, it's so nice to read your review of Larry! Thank you for your kind words. Larry is a fantastic person to work with and we're glad you got to experience such a high level of service. We hope to make your next appointment just as outstanding!

March 02, 2023

Timothy Frank was great. Even arranged for a ride home so I wouldn't have to wait there. Very responsive More

by piRate$21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Report | Print
Mar 03, 2023 -

Lia Hyundai Albany responded

That's wonderful! Thanks for letting us know how much you appreciated Timothy's assistance. It's our pleasure to make your visits as convenient as possible. We hope you won't hesitate to give us a call when Timothy and the Lia Hyundai team can help you with anything else. See you next time!

February 24, 2023

Mike Carpenter is a service advisor at the Lia Hyundai dealership in Albany, NY. Highly recommended him. Very thorough and knowledgeable. Very good at his job. More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Report | Print
Feb 27, 2023 -

Lia Hyundai Albany responded

Hi, SP! Thank you so much for the 5-star review of Mike. Mike is a fantastic person to work with and we're glad you enjoyed a thorough and informative visit with him. We hope to emulate this positive experience at your next appointment. See you then!

February 19, 2023

Shane Dobert serviced my car. He was courteous and professional. My wife and I bought 2 elantras from Lia Hyundai! More

by Hornsbymc
Recommend Dealer
Yes
Employees Worked With
Shane Dobert
Report | Print
Feb 22, 2023 -

Lia Hyundai Albany responded

Thank you for taking a moment to share your 5-star review of Shane in our service department! We're so happy he provided you with a supportive and pleasant visit. We look forward to working with you to keep your Elantras in top condition for years to come!

February 08, 2023

Very helpful and friendly staff. Specifically Shawn Vital was incredibly willing to go the extra mile and I never felt pressured. Would definitely recommend him and Lia as a whole! More

by Jcd5596
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Vital
Report | Print
Feb 08, 2023 -

Lia Hyundai Albany responded

That's fantastic news! Thank you for letting us know how happy you were with the supportive dealership experience Shawn provided for you. Your positive feedback is very encouraging for the whole Lia Hyundai team and we hope you will come see us again some day. Best wishes on your upcoming travels until then!

January 25, 2023

We had a nice experience with Wayne Hopwood, very helpful and patient. Never felt pressured and he worked hard to find us the best fit for our wants and budget. More

by Tonya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Hopwood
Report | Print
Jan 25, 2023 -

Lia Hyundai Albany responded

Thanks so much, Tonya! We know buying a vehicle can be stressful, so we're glad you came to see us and got to work with Wayne. He is an exceptional advocate for his clients' needs and wants. Congratulations on the successful purchase of your new Hyundai! Please come back and see us again some day but until then, we wish you nothing but safe and happy travels.

January 14, 2023

Wayne Hopwood was an excellent salesman. Very professional and patient with our first electric vehicle buying experience. We absolutely love our Kona EV and Wayne was very easy to work with More

by raymegan628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Hopwood, Haris Bhatti
Report | Print
Jan 16, 2023 -

Lia Hyundai Albany responded

That's awesome! Congratulations on the purchase of your first Electric Vehicle! We're thrilled to know how thorough and accommodating Wayne was while you learned about your new Kona EV. The Lia Hyundai team wants to wish you many safe travels and happy adventures, until we see you again some day. And thank you for your positive feedback!

1
...
20
21
22
...
81