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Lia Hyundai Albany

Albany, NY

4.8
758 Reviews

945 Central Ave

Albany, NY

12205

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Showing 758 reviews

September 01, 2024

We purchased a used car and the process was easy and efficient. Wayne was professional and very helpful! More

by melissamae2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Hopwood, Paolo Albanese
Sep 04, 2024 -

Lia Hyundai Albany responded

Melissa, nothing means more to us than your satisfaction, so thank you for your awesome review of Wayne! We're pleased he did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new pre-owned vehicle!

August 28, 2024

The dealer is very nice,help everything you need ,and also tell you more than you know More

by Jean.s.1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Montano
Aug 29, 2024 -

Lia Hyundai Albany responded

We're happy you enjoyed a helpful and thorough visit with us, Jean! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia Hyundai for the best service!

August 27, 2024

Karen Kingsley was my Sales Consultant and she worked with me through every step of the process even after hours! She is very honest! More

by paulaniles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
Aug 29, 2024 -

Lia Hyundai Albany responded

Thank you for sharing your experience with us! We're delighted Karen handled your wishes with the utmost advocacy and grace. Here's wishing you all the best in your travels, from everyone at Lia Hyundai!

August 27, 2024

He is very friendly nice,help you more than what you need,very patient to answer questions More

by Jeanye26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Montano
Aug 29, 2024 -

Lia Hyundai Albany responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your visit was pleasant and accommodating. See you next time!

August 19, 2024

I had an appointment for my annual inspection. I was greeted as soon as I pulled up to the dealership and connected with a service technician (Michael Carpenter) right away. Michael explained wh More

by bhganey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Aug 20, 2024 -

Lia Hyundai Albany responded

Thanks so much! We're delighted the value of Michael's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

August 14, 2024

My interests, wants and dislikes were all taken into account and I felt like I was a person, not a potential sale. More

by jklapp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
Aug 15, 2024 -

Lia Hyundai Albany responded

Thanks for letting us know our dealership team provided you with an accommodating and informative dealership visit! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Hyundai!

July 25, 2024

Faiz Mandozai was very professional and efficient in marketing the Tucson during our test drive. He was excellent from the beginning I entered their doors to the end. More

by Ruby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faiz Mandozai, Paolo Albanese
Jul 26, 2024 -

Lia Hyundai Albany responded

Thanks for letting us know Faiz provided you with an accommodating and informative dealership visit, Ruby! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Hyundai!

July 23, 2024

The staff member named Mike talks rudely on the phone when i called to get a receipt of the work done 3 weeks ago. No receipt was sent and he told me that it was sent and to check the spam folder. Says i More

by Moment of Truth
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Carpenter
Aug 09, 2024 -

Lia Hyundai Albany responded

We're very sorry for the the inconvenience you have experienced. Since we cannot identify your records in our system with the name you've provided here, I will need you to contact me directly so that I may get more information from you. I will be happy to assist you at your earliest convenience. Thank you for your feedback. Seth Nicoli Service Manager Lia Hyundai Albany snicoli@liacars.com

July 23, 2024

Devin was able to get my vehicle repaired and was very friendly and knowledgeable. Thank you More

by ernie766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter, Timothy Frank, Devin Bradt
Jul 26, 2024 -

Lia Hyundai Albany responded

Ernie, thanks for stopping by to share your 5-star review of Devin! We're glad Devin addressed your vehicle's repair process with plenty of care and communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

July 17, 2024

Wonderful experience. Claudio and the staff are very professional and at the same time friendly. From the moment we walked in the door, till the time I left the lot with m More

by roberts00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Blancha, Claudio Montano, Paolo Albanese
Jul 17, 2024 -

Lia Hyundai Albany responded

Nothing means more to us than your satisfaction, so thank you for your awesome review! We're pleased Claudio and our team did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Hyundai!

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