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Lia Hyundai Albany

Albany, NY

4.8
771 Reviews

945 Central Ave

Albany, NY

12205

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Showing 771 reviews

November 12, 2024

Mike Carpenter is the best person to work with! He is knowledgeable and friendly. He explains things well. More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Nov 13, 2024 -

Lia Hyundai Albany responded

Thank you for your terrific review of Mike and the Lia Hyundai service department. We appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

November 08, 2024

Had my car in for some warranty work, peeling paint, which Mike Carpenter was very helpful with helping me get this covered with Hyundai. I was very satisfied with the final results. My car looks like More

by maddybabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Nov 11, 2024 -

Lia Hyundai Albany responded

Thanks for the love, Maddy! We're thrilled you always enjoy working with Mike and the Lia Hyundai team for your automotive needs. We hope to be of service to you for many more years to come!

November 08, 2024

Had my car in for some warranty work, peeling paint, which Mike Carpenter was very helpful with helping me get this covered with Hyundai. I was very satisfied with the final results. My car looks like More

by maddybabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Nov 11, 2024 -

Lia Hyundai Albany responded

Thanks for the love, Maddy! We're thrilled you always enjoy working with Mike and the Lia Hyundai team for your automotive needs. We hope to be of service to you for many more years to come!

November 06, 2024

I am so impressed with how well I was treated when I brought in my car for a recall, software update, and tire rotation. I love that I was able to pull the car inside and was welcomed warmly by John Ki More

by RobynK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Nov 07, 2024 -

Lia Hyundai Albany responded

Robyn, thank you for telling us why you liked this service visit with John! Your satisfaction means a lot, and we're pleased you enjoyed the accommodations within our service department. We hope you'll continue to make Lia Hyundai your first choice for service.

November 02, 2024

This was my first appointment at this dealership as my car was due for service. I spoke to Frederick Jacobs who explained where to bring my car and helped me check in and then went through the process wi More

by CarolT
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frederick Jacobs
Nov 04, 2024 -

Lia Hyundai Albany responded

Carol, we're happy Frederick's expertise helped you have a very easy and positive experience at Lia Hyundai. Thank you so much for your stellar feedback. Safe travels until we see you next time!

October 09, 2024

Excellent experience purchasing our vehicle. Faiz Mandozai was very thorough in walking us through features and has a very calm voice and demeanor. The purchase process was a breeze, laying ey More

by gman2605
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faiz Mandozai, Paolo Albanese
Oct 09, 2024 -

Lia Hyundai Albany responded

Nothing means more to us than your complete satisfaction, so we're pleased Faiz did everything he could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new Hyundai!

October 04, 2024

John King was extremely helpful and friendly. He was always available to answer questions and quick with keeping us informed as to what was going on with my daughter’s car. John is a perfect exam More

by Seandoyle9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Oct 04, 2024 -

Lia Hyundai Albany responded

Sean, thank you for recognizing John's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time John and the Lia Hyundai team may serve you.

October 02, 2024

All of the staff were very helpful. Michael Carpenter was fantastic.He was honest on how long it might take and kept me upto date on the progress. More

by njoann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter, Jennifer Severence, Lou Devito, Timothy Frank, Casandra Rancourt, Devin Bradt
Oct 04, 2024 -

Lia Hyundai Albany responded

Thanks for stopping by to share your 5-star review of Michael! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 20, 2024

Karen was excellent to deal with. She explained everything to me and answered all my questions. This was the best experience I have had in purchasing a car. I would definitely recomme More

by Cammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Devito
Sep 20, 2024 -

Lia Hyundai Albany responded

Thank you for your 5-star review, Cammer! We're thrilled to know how pleased you were with Karen's support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Hyundai!

September 17, 2024

Justin maxon is fantastic i came in told him exactly what i wanted and where i wanted to be price wise , he got me right where i wanted to be for the car i wanted with no hassle or long wait times . He's def More

by Christina41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haris Bhatti, Shawn Vital
Sep 17, 2024 -

Lia Hyundai Albany responded

Christina, we're glad you had a fun and pleasant dealership experience with Justin and the Lia Hyundai team. Congratulations on your new Hyundai! We hope you enjoy many safe and happy travels on the road ahead. Thank you for your awesome feedback!

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