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Lia Hyundai Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
760 Reviews
Call Dealership (518) 320-7235
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945 Central Ave

Albany, NY

12205

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Showing 760 reviews

April 03, 2023

James Grady did a great job. Easy to work with during the buying and delivery process. More

by CarBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Grady
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Apr 04, 2023 -

Lia Hyundai Albany responded

Thank you for stopping by to give credit to James for his efforts to provide you with a successful and smooth purchase process! We're so happy your experience was worthy of a 5-star review. Congratulations on your new Hyundai! We wish you all the best in your upcoming journeys, from the whole team at Lia Hyundai!

March 27, 2023

My experience with Karen Kingsley was a breath of fresh air! She actually listened to my needs and showed me exactly what she had to mach them. She was very thoughtful and helpful. She should train others More

by ptempleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
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Mar 29, 2023 -

Lia Hyundai Albany responded

Your awesome review just made our day! Thanks for stopping by to give credit to Karen for her outstanding support during your dealership experience. Congratulations, from the whole team! We wish you all the best in your journeys to come, until we see you again some day!

March 23, 2023

The sales person. Karen kingsley was very nice polite and informative. Very knowledgeable on the car i was looking at. More

by Bslofsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen kingsley
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Mar 24, 2023 -

Lia Hyundai Albany responded

Thank you for sharing positive feedback on your experience with Karen! Your total satisfaction means everything to us, so we're delighted Karen made sure your wants and needs were thoroughly addressed. Congrats on your new Hyundai! We wish you nothing but happiness in your upcoming journeys, from everyone at Lia Hyundai!

Mar 24, 2023 -

Bslofsky responded

Bslofsky@yahoo.com

March 11, 2023

The technician at Lia Hyundai, Shane Dobert, listened to my concerns about a stalled car and communicated throughout the day. Great service! More

by K Harbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Dobert
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Mar 13, 2023 -

Lia Hyundai Albany responded

K, thanks for the stellar review of Shane! We're happy Shane provided you with an attentive and thoughtful service experience to take care of your stalled vehicle. Your complete satisfaction means everything to us and we hope to have more opportunities to serve you in the future. Thank you for choosing Lia Hyundai for your automotive needs!

March 05, 2023

My experience with Lia Hyundai of Albany was the best! Cassandra Storms is a wonderful salesperson and an asset to the dealership. She is a pleasure to work with and made the whole car shopping process ea More

by Kris L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Storms, Emily Triplett
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Mar 06, 2023 -

Lia Hyundai Albany responded

Kris, thank you for sharing the highlights of your dealership experience with Cassandra and Emily! We're absolutely delighted to know how pleased you were with the patient and seamless service with which you were provided. We hope you're loving the new-to-you Hyundai, and we wish you all the best in your travels to come, until our paths cross again!

March 04, 2023

Shane was very helpful and explained everything to me about my service. He was also very friendly More

by Pmreinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Mar 06, 2023 -

Lia Hyundai Albany responded

Thanks so much for your positive feedback on Shane! Your satisfaction is our top priority, so we're always open to more opportunities to make your service visits more convenient, valuable, and reliable. Don't hesitate to give us a call when we may assist you again. Thank you for choosing Lia Hyundai!

March 03, 2023

Larry Salisbury of Lia was very professional and polite. I enjoyed dealing with him, very pleasant gentlemen. More

by Slender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Salisbury
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Mar 06, 2023 -

Lia Hyundai Albany responded

Slender, it's so nice to read your review of Larry! Thank you for your kind words. Larry is a fantastic person to work with and we're glad you got to experience such a high level of service. We hope to make your next appointment just as outstanding!

March 02, 2023

Timothy Frank was great. Even arranged for a ride home so I wouldn't have to wait there. Very responsive More

by piRate$21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
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Mar 03, 2023 -

Lia Hyundai Albany responded

That's wonderful! Thanks for letting us know how much you appreciated Timothy's assistance. It's our pleasure to make your visits as convenient as possible. We hope you won't hesitate to give us a call when Timothy and the Lia Hyundai team can help you with anything else. See you next time!

February 24, 2023

Mike Carpenter is a service advisor at the Lia Hyundai dealership in Albany, NY. Highly recommended him. Very thorough and knowledgeable. Very good at his job. More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Report | Print
Feb 27, 2023 -

Lia Hyundai Albany responded

Hi, SP! Thank you so much for the 5-star review of Mike. Mike is a fantastic person to work with and we're glad you enjoyed a thorough and informative visit with him. We hope to emulate this positive experience at your next appointment. See you then!

February 19, 2023

Shane Dobert serviced my car. He was courteous and professional. My wife and I bought 2 elantras from Lia Hyundai! More

by Hornsbymc
Recommend Dealer
Yes
Employees Worked With
Shane Dobert
Report | Print
Feb 22, 2023 -

Lia Hyundai Albany responded

Thank you for taking a moment to share your 5-star review of Shane in our service department! We're so happy he provided you with a supportive and pleasant visit. We look forward to working with you to keep your Elantras in top condition for years to come!

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