Lia Hyundai Albany
Albany, NY
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Service department is horrible - will never answer the phone and they are the most dishonest people I've ever met. Don't buy cars here and don't get it service here. phone and they are the most dishonest people I've ever met. Don't buy cars here and don't get it service here. More
The service dept. was courteous and quick to diagnose the problem with my car. They were quick to provide me with a loaner car, and they repaired my car in a timely fa was courteous and quick to diagnose the problem with my car. They were quick to provide me with a loaner car, and they repaired my car in a timely fashion. While I was there I made a deal to purchase a 2023 Palisade. It never would have happened without the professionalism of the sales manager, Anthony Blancha. and Wayne Hopwood. Hats off to Lia. More
I needed to get 2 recalls fixed on my car, along with my inspection and emissions. Scott Valet was my service advisor. He was very pleasant and accommodating. The guy who fixed my recalls had three other re inspection and emissions. Scott Valet was my service advisor. He was very pleasant and accommodating. The guy who fixed my recalls had three other recommended items I should get fixed. Scott told them to me but never pushed or "salesman" me about them. He only politely told me I could call him anytime to set up an appointment to get those things done. Because of the way Scott treated me, I will definitely take my car to Lia Hyundai for my future repairs and services. More
I brought my daughter's car in for a recall notice. Scott Valet was the technician that took care of me, and he couldn't have been nicer. He got me in on time, explained what needed to be done and answ Scott Valet was the technician that took care of me, and he couldn't have been nicer. He got me in on time, explained what needed to be done and answered all my questions. The car was ready within minutes of the timeframe I was given, and with no "surprises". I have had some unpleasant experiences at other dealership service departments. Not so here, thank goodness! Thank you, Scott, for making this my first ever positive experience with a dealer service department. More
My salesman, Shawn Vital was excellent. He is kind and professional at what he does. I would highly recommend him to my friends and family! Thank you Shawn!!!! He is kind and professional at what he does. I would highly recommend him to my friends and family! Thank you Shawn!!!! More
Michael Carpenter was very professional and friendly. Just wish there were more of a selection for refreshments and snacks since most of us wait 2-3 hrs minimum for service and have no choice but to wait Just wish there were more of a selection for refreshments and snacks since most of us wait 2-3 hrs minimum for service and have no choice but to wait at the dealership. More