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Lia Hyundai Albany

Albany, NY

4.8
758 Reviews

945 Central Ave

Albany, NY

12205

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Showing 758 reviews

July 27, 2023

I purchased a 2023 Hyundai Palisade Calligraphy from Karen Kingsley, of Lia Hyundai. Karen was a great salesperson. She was friendly and professional. I found this vehicle to be a lot more technologica More

by sgt.appel
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
Jul 31, 2023 -

Lia Hyundai Albany responded

Thanks for stopping by to share your 5-star review! We're thrilled Karen did everything she could to make sure you were completely satisfied with your dealership experience. Congratulations on the new Hyundai! Best wishes for amazing travels in your future, from all of us at Lia Hyundai!

July 25, 2023

C.Storm was very knowledgeable very straight forward very pleasant and very helpful i would recommend this dealership from start to finish very very good More

by clarajackson21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Storm, Emily Triplett
Jul 27, 2023 -

Lia Hyundai Albany responded

Thank you so much, Clara! We sincerely appreciate your business, and we're delighted Cassandra made sure you were well taken care of during this transaction. Congrats on your new Hyundai! We wish you many happy travels until we meet again!

July 24, 2023

Christophe Eanes Was great from start to finish, from his approach to the way he spent the time with me. Everyone in the finance department was also very knowledgeable and great. More

by SRB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Eanes, Emily Triplett
Jul 24, 2023 -

Lia Hyundai Albany responded

Thank you for your lovely review of Christophe! We're delighted you enjoyed a smooth, supportive transaction with his guidance. Congratulations on your new Hyundai! Best wishes for pleasant journeys to come, from everyone at Lia Hyundai!

July 24, 2023

John was a pleasure to deal with. He explained everything and got me out quickly. Thank you. More

by searon121802001
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Jul 27, 2023 -

Lia Hyundai Albany responded

Thanks for letting us know how happy you were with John's assistance! We're glad he handled your service needs with great care and efficiency. Safe travels until we may be of service to you again!

July 22, 2023

Honest service department and Michael Carpenter was a pleasant thorough Service Advisor. Kept me informed of my car service needs and was not pushy. Repairs were expensive but very pleased with the ti More

by Samster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jul 24, 2023 -

Lia Hyundai Albany responded

Great! We're so happy Michael handled your visit with great care and a sense of urgency to make this a convenient experience. We wish you the safest of travels until we see you again!

July 20, 2023

Had purchased a vechile previously from Lia Hyundai traded it in last fall for another Hyundai but at a different dealership my mistake came back for servicing on the new vecjile and plan to stay. More

by EPERRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter, Jack Ketzer
Jul 20, 2023 -

Lia Hyundai Albany responded

Hey, we're so happy to have you back! Nothing means more to us than your complete satisfaction, and our team will work diligently to make sure you and your Hyundai are well taken care of. We wish you safe travels until your next appointment!

July 20, 2023

Shawn Vital and the Sales Manager did an excellent job of representing the dealership; Were flexible in reaching an agreement; More

by Rgw6904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Vital
Jul 24, 2023 -

Lia Hyundai Albany responded

Thanks for your thoughtful feedback on Shawn! We're pleased he provided you with a supportive and stress-free dealership experience. Congrats on your new Hyundai! Best wishes for amazing travels, from everyone at Lia Hyundai!

July 04, 2023

The Hyundai team was professional and excellent, especially Wayne Hopwood, lease consultant, who was awesome!!! More

by kincaidp56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Hopwood, Emily Triplett
Jul 07, 2023 -

Lia Hyundai Albany responded

Thanks for stopping by to share positive feedback on working with Wayne and Emily! We're delighted their support made your leasing experience a breeze. Congratulations on your new vehicle! Best wishes for awesome travels this summer, from everyone at Lia Hyundai!

July 01, 2023

Excellent service, good customer service I love to be there always. Nice waiting lounge , for u to relax whiles waiting More

by danmakgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Jul 07, 2023 -

Lia Hyundai Albany responded

Thank you for taking a moment to review your service visit! We're happy you found comfort in our lounge while our team took excellent care of your vehicle. We hope to make your next appointment just as convenient!

June 29, 2023

Shane Dobert was very professional and helpful during my service.he also helped me find the right color for my vehicle. More

by garyevans01012017
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shane Dobert , Seth Nicoli
Jun 30, 2023 -

Lia Hyundai Albany responded

Gary, thanks for stopping by to share some positive feedback on this experience! We're glad Shane provided some genuine insight to help you make decisions about your vehicle. We hope you'll continue to choose Lia Hyundai for your automotive needs. See you next time!

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