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Lia Hyundai Albany

Albany, NY

4.8
758 Reviews

945 Central Ave

Albany, NY

12205

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Showing 758 reviews

August 30, 2023

I had a positive, professional experience with John King in the service department. He’s patient, organized, polite, and friendly. The waiting area (I was there for a recall) was clean and offered beverages More

by olliedawg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Aug 30, 2023 -

Lia Hyundai Albany responded

Olliedawg, thank you for stopping by to let us know how happy you were with John's assistance! We're pleased he provided you with a supportive and thorough experience. We look forward to making your next appointment just as reliable. See you next time!

August 28, 2023

Timothy Frank! ! Excellent!!! Always a pleasure to deal with!!!! Thanks so much!!!! Would highly recommend! More

by dpagnanella1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Aug 30, 2023 -

Lia Hyundai Albany responded

Thank you for sharing some positive feedback about Timothy! Nothing means more to us than your complete satisfaction, so we're glad Timothy did everything he could to ensure an exceptional service visit for your Hyundai. Thank you for choosing Lia Hyundai for your automotive needs!

August 10, 2023

Efficient, organized , accurate. I would not have changed a thing about my visit to Lia Hyundai. More

by johnhurley006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Aug 10, 2023 -

Lia Hyundai Albany responded

Thanks for the 5-star review, John! We're very pleased to know your service advisor made sure everything was done to your complete satisfaction. Thank you for choosing Lia Hyundai for your automotive needs!

August 06, 2023

Everyone, especially Karen Kingsley was so helpful in my car buying experience. The professionalism and friendliness that I experienced was beyond compare. I would definitely refer friends and family to L More

by douglasb32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Triplett, Karen Kingsley
Aug 08, 2023 -

Lia Hyundai Albany responded

That's wonderful! We're so happy Karen provided you with a smooth and seamless transaction. Thanks for letting us know how satisfied you were with the entire experience. Congrats on the new Hyundai! We wish you all the best in your upcoming journeys, from the whole team at Lia Hyundai!

August 04, 2023

Excellent. I am only writing more because you require it which I think is stupid. More

by mpdibart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Blancha, Claudio Montano, Emily Triplett
Aug 04, 2023 -

Lia Hyundai Albany responded

Congratulations on your new Hyundai! We're so pleased our team made sure your experience was pleasant and smooth. Best wishes for awesome travels in your future, from all of us at Lia Hyundai!

August 02, 2023

Professional representatives. Not pushy. Salesmen are knowledgeable. Good after sale service offerings (free oil change and tyre rotation for the duration of the lease) More

by Sam Salem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Montano
Aug 02, 2023 -

Sam Salem responded

Professional representatives. Not pushy. Salesmen are knowledgeable. Great after-sale service offerings (free oil change and tyre rotation for the duration of the lease)

Aug 03, 2023 -

Lia Hyundai Albany responded

Sam, thank you for letting us know how satisfied you were with your dealership experience! We're delighted you enjoyed working with our team to close the deal on your new Hyundai. Congratulations! Best wishes for awesome travels in your future, from all of us at Lia Hyundai!

August 01, 2023

Sales person Christophe Eanes did and excellent job of working with us to find the SUV that we would be interested in. He was friendly and very courteous and knowledgeable. More

by brownie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Eanes, Emily Triplett
Aug 02, 2023 -

Lia Hyundai Albany responded

Thank you for your fantastic feedback, Brownie! We're so happy Christopher was diligent in helping you find the right vehicle for your family. We wish you safe and pleasant travels all summer and beyond, from everyone at Lia Hyundai!

July 30, 2023

I wanted to get in this car and they made sure to do everything they could to get me in it! More

by Sammi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Vital
Jul 31, 2023 -

Lia Hyundai Albany responded

Hi, Sammi! Thank you for letting us know how pleased you were with your dealership visit. We're delighted our team provided you with a smooth and accommodating experience. We certainly hope to work with you again some day, and wish you pleasant travels this summer and beyond!

July 30, 2023

They were great: friendly, helpful, and knowledgeable. I didn’t expect to like the Hyundai brand, but ended up liking it so much that I bought one! More

by B Greenstone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Vital
Jul 31, 2023 -

Lia Hyundai Albany responded

Hi, B! Thanks for letting us know how pleased you were with this experience. We're thrilled our team took the time to show you how awesome a Hyundai could be for your next vehicle. Congrats on the new ride! We wish you many pleasant travels from here on out, from all of us at Lia Hyundai!

July 30, 2023

Newly updated showroom, nice friendly staff willing to deal if you work them on it More

by sharined
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
Jul 31, 2023 -

Lia Hyundai Albany responded

Thanks for stopping by to share your thoughts with us! We're so happy you enjoyed our showroom and your dealership experience overall. Please do not hesitate to get in touch when the Lia Hyundai team may assist you again. We look forward to it!

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