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Lia Hyundai Albany

Albany, NY

4.8
776 Reviews

945 Central Ave

Albany, NY

12205

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Showing 776 reviews

February 05, 2025

Everyone there well nice mannered. Was helped getting a good car that fits with me. More

by larhondajames89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Szakolczay
Feb 05, 2025 -

Lia Hyundai Albany responded

We sincerely appreciate your thoughtful assessment of our dealership, Larhonda, and we hope you'll think of us the next time you have any automotive or Hyundai needs. Safe travels until we meet again!

January 31, 2025

I will recommend Cassandra Storm as a sales/leasing customer service representative to anyone, especially to women (whom, as we all know, make the final decision about a vehicle!). She is knowledgeable More

by nsharpe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Blancha, Cassandra Storm, Claudio Montano
Jan 31, 2025 -

Lia Hyundai Albany responded

We appreciate you for leaving Cassandra this remarkable review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Cassandra provided you with top notch service. We are delighted to know that she was knowledgeable, professional, efficient and went above and beyond to ensure your comfort/satisfaction. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Hyundai of Albany team!

January 23, 2025

John King, of Lia Hyundai Albany, is an excellent example of customer-oriented service. His expertise, professionalism and candor were more than appreciated. He was always ready to explain where we were in t More

by pdellio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Jan 23, 2025 -

Lia Hyundai Albany responded

Paul, we're delighted John has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to commend his solid work ethic. Safe travels until we see you again.

January 21, 2025

Quick and easy selections online for whatever I needed done. Quick and easy drop off with paperwork when I arrived for my appointment. Timothy frank helped me settle everything and he was very personable More

by Gianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Jan 21, 2025 -

Lia Hyundai Albany responded

Gianna, thanks for letting us know how pleased you were with the convenience of this service visit with Timothy! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

January 15, 2025

Frederick Jacobs did an excellent job at taking care of me. I would recommend him and Lia to anybody. Great job! See you for the next car this fall. More

by jensenneil56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frederick Jacobs in the service department, Jack Ketzer
Jan 16, 2025 -

Lia Hyundai Albany responded

Thanks for letting us know how satisfied you were with Frederick's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

January 02, 2025

Responsive, informative, available Overall positive experience re: purchase, financing and services for new SUV Thank you, Michael Micare! More

by cassawary19
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Micare, Nicholas Szakolczay
Jan 06, 2025 -

Lia Hyundai Albany responded

Thank you for your positive review! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Hyundai needs.

December 23, 2024

Faiz Mandozai was the salesperson. He was excellent and this was by far the best car dealership experience that I have had and I've dealt with many dealerships over the years. Mr Man More

by Art
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faiz Mandozai, Paolo Albanese
Dec 27, 2024 -

Lia Hyundai Albany responded

Thank you for your outstanding feedback, Art. We're delighted Faiz and Paolo both provided exceptional service at every step in the process. Congrats on your new Hyundai! We wish you all the best in your travels ahead, from everyone at Lia Hyundai.

December 10, 2024

It was good up until we got the car just got it in Feb and I already am getting a new engine More

by sdesadore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cassandra Storm
Jan 02, 2025 -

Lia Hyundai Albany responded

Thank you for taking a moment to give us some feedback. We would like to apologize for any circumstances that have turned this into a negative experience for you. Please contact me directly so that I may understand what happened here, and see if there is anything I can do to resolve the situation. Seth Nicoli Fixed Operations Director Lia Hyundai Albany snicoli@liacars.com

Jan 02, 2025 -

sdesadore responded

How can you resolve the issue of me needing a new engine already only after a few months not to mention back in April I believe they tried to charge me 800 for the air conditioner needing to be fixed and then I had to pay for a new tire that was going flat cause of a nail when it was fine before I dropped it off took it in for recall and was told would get a call when part came in to date haven't gotten the call but this dealership who did my car got the part and fixed it I could go on and on about how bad it got once we left the lot but it's pointless my dad also made several calls to finance to make some changes and ask questions about the warranty only to never be ans

December 06, 2024

Lia Hyundai of Albany continues to impress excellent customer service and sales we have purchased all our vehicles there and recently worked with Karen Kingsley she provided excellent service and we w More

by leddickJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
Dec 09, 2024 -

Lia Hyundai Albany responded

Congratulations on your new Elantra! We're thrilled you enjoyed a pleasant and supportive buying experience with Karen, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Lia Hyundai.

December 04, 2024

I'm disappointed in such a big Corporation! ! Left me high and dry. 2025 santa fe sitting in my driveway, won't run!!!They bailed on me!!! More

by bsurrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Blancha, Faiz Mandozai
Jan 02, 2025 -

Lia Hyundai Albany responded

We are very sorry for the inconvenience caused by the issues with your new Santa Fe. We understand that your vehicle was down for a period of time, but this is why we covered your first month's payment as well as insurance on the vehicle. We were happy to provide complimentary transportation as well as a tow and are extremely excited for you to be back in your Santa Fe! If any other concerns should arise, please let me know as soon as possible. We will always be here! Thank you Anthony Blancha Sales Manager Lia Hyundai of Albany ablancha@liacars.com

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