Lia Honda Albany

Great buying experience because of Robert Dawes We came to buy a new Honda CRV and trade in our Honda Accord. Rob, our Sales Consultant made this a very good experience and we feel we received excel We came to buy a new Honda CRV and trade in our Honda Accord. Rob, our Sales Consultant made this a very good experience and we feel we received excellent service and a great deal. More

Service that cannot be beat I recently bought a certified used car from friendly Honda in Poughkeepsie. Literally the worst decision of my life. There were a few things that need I recently bought a certified used car from friendly Honda in Poughkeepsie. Literally the worst decision of my life. There were a few things that needed to be addressed, but they fooled me into thinking they would be easy fixes. WRONG, thankfully, LIA Honda of Albany has swooped in and has taken so much stress off of me, by fixing what friendly Honda failed to do. Steve Smith in service is a stand up guy, honest, and just looks out for his customers. Due to his service alone, I will be coming from LIA from now for any of my car needs. thanks for helping me out, I appreciate it greatly More

Great service We went to look at a Fit and left with buying an Element. It just came in and Robert Dawes was happy to show it to us. We came back to pick up a coupl We went to look at a Fit and left with buying an Element. It just came in and Robert Dawes was happy to show it to us. We came back to pick up a couple days later and it was cleaned out and shiny as could be. Great certified used car and great service. More

Lease upgrade We worked with Rob before, and continued to appreciate his knowledge and demeanor. He made a complicated process more relaxed, but professional. This We worked with Rob before, and continued to appreciate his knowledge and demeanor. He made a complicated process more relaxed, but professional. This is my fifth vehicle from Lia, and I will continue to give Rob my business. More

Great experience Robert was very helpful. I was somewhat apprehensive about the whole new car buying experience, but he made it so easy. He got me a great deal that I Robert was very helpful. I was somewhat apprehensive about the whole new car buying experience, but he made it so easy. He got me a great deal that I just couldn't refuse. When I picked up the car, he went through all the features and got everything all set up for me. Lia and Robert were wonderful to work with. More

A car buyers experience at Lia Honda I was very pleased with the purchase experience at Lia Honda. The salesman Brendan Shields did not rush me through and took the time to answer all m I was very pleased with the purchase experience at Lia Honda. The salesman Brendan Shields did not rush me through and took the time to answer all my questions. This is my second vehicle purchased at Lia Honda. More

Great Experience Lia Honda is a great place to purchase a vehicle. Andrew Porter was my salesman and it was a pleasure dealing with him -- very knowledgeable, friendl Lia Honda is a great place to purchase a vehicle. Andrew Porter was my salesman and it was a pleasure dealing with him -- very knowledgeable, friendly and efficient. More

Wonderful Service!!! I purchased my very first brand new car today a 2016 Pilot. Rob was wonderful I never felt pressured into getting anything I didn't want. He made su I purchased my very first brand new car today a 2016 Pilot. Rob was wonderful I never felt pressured into getting anything I didn't want. He made sure my experience was hassle free. I would highly recommend seeing Rob and getting your next vehicle!!! More

Great place to buy a car! No high pressure sales, no games, just really pleasant salesman and best prices around! We went in late in the day on a Thursday, drove home in our No high pressure sales, no games, just really pleasant salesman and best prices around! We went in late in the day on a Thursday, drove home in our new car on Friday. Other dealerships couldn't even come close to the price we paid for our car. Rob Dawes was helpful, informative, patient, and friendly. A stress-free purchase! More

Very Good Customer Service I purchased a 2014 Honda CRV. Evan was the salesperson and he was very, very nice - he spent a few hours with me showing the car, test driving and ar I purchased a 2014 Honda CRV. Evan was the salesperson and he was very, very nice - he spent a few hours with me showing the car, test driving and arranging so I could take it off the lot that same day. I had to contact Evan a few days later about a minor concern with the car. I emailed the night before and he was in touch with me first thing the next morning. The problem was solved just a few hours later. I also very much liked the business manager Fred. Explained everything in detail and no pressure or pushing in regards to warranties. My average rating for quality of work has nothing to do with the people. Unfortunately, this is the 2nd car I purchased from a Lia dealer (the first being Nissian) that I had to bring back a few days later because the brakes needed work. That's frustrating when you think you won't have to deal with that stuff for awhile because you just purchased the vehicle. I will give credit to the dealerships for fixing the problem right away with no hassle. The service people were as friendly as Evan and Fred. It is just a little concerning that it occurred 2 times in a row at a Lia dealer. However, I have already passed that message to the general manager. More