
Lia Honda Albany
Albany, NY
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Awesome service Everything went really well...no pressure and staff was great! They are very knowledgeable with their vehicles! I feel like I got a good deal there Everything went really well...no pressure and staff was great! They are very knowledgeable with their vehicles! I feel like I got a good deal there with respect to my desired price and trade in. More
Great experience. Quick, informative, and very helpful! I was very happy with my purchase at Lia Honda this week. I despise buying cars, and I have to admit that this was a relatively simple process. Jaso I was very happy with my purchase at Lia Honda this week. I despise buying cars, and I have to admit that this was a relatively simple process. Jason Cross was my guy in this purchase, and he seemed to be someone who would do anything he can for his customers (including running behind the car pretending to be a vehicle to show the safety features). He was very knowledgeable on the car that I ultimately bought, and even owned one of them. I was pleased with his laid back attitude, as I find most salesmen to be pushy and aggressive. I was also assisted by Jeff Russell who was super helpful and professional. Great purchase, and I will consider them in the future when we need our next car. More
Will go the extra mile to make you happy. Were very dedicated to meeting my specificat ions for a new van. Worked fast to deliver the vehicle I wanted even though it not in state. Have bought Were very dedicated to meeting my specificat ions for a new van. Worked fast to deliver the vehicle I wanted even though it not in state. Have bought 6 new vehicles from Lia over a decade (and still have all of them). More
Smooth and very enjoyable My experience was great, I was able to test drive multiple vehicles without any pressure. When It came time to make a decision on a car and talk price My experience was great, I was able to test drive multiple vehicles without any pressure. When It came time to make a decision on a car and talk price, the team at Lia was willing to work with my needs. Manny was very helpful and attentive to my requests both in person and through phone conversations. More
Perfect experience buying first new car! As a new driver I needed a safe, reliable and affordable car and as someone concerned with aesthetics I needed a car that suits my personality and sty As a new driver I needed a safe, reliable and affordable car and as someone concerned with aesthetics I needed a car that suits my personality and style. I found everything and much more than I expected when I visited Lia Honda in Albany. With the help of Christian and Fred I purchased a 2017 Honda HR-V EX and I couldn't be more satisfied with the outcome. I got a great car at a great price and experienced the type of customer service every business should strive for. They worked with me on financing (beating my bank's rate), provided info about a trusted insurance provider, got me a car in the color I wanted in a really quick turn around, and followed up professionally and timely with all my inquiries prior to closing the sale. When I drove my new car out of the dealership I felt awesome about the entire experience. Christian and Fred took all the stress out of buying a car! More
Quick and easy with no hassle. Jason was very friendly and more importantly knowledgeable about the cars he sold. He was not pushy and willing to work with you on every facet of of Jason was very friendly and more importantly knowledgeable about the cars he sold. He was not pushy and willing to work with you on every facet of of the experience. If you go to Lia Honda, see Jason Cross. More
I got all my questions answered. I was given detailed information and a chance to check the cars out which made it easier for me to pick out the perfect car. I was given detailed information and a chance to check the cars out which made it easier for me to pick out the perfect car. More
No back and forth games. We got right to the bottomline. This is my fifth vehicle leased from Lia. I never feel pressured. My last 4 vehicles were Civics but this time I went for the small SUV crossover HR This is my fifth vehicle leased from Lia. I never feel pressured. My last 4 vehicles were Civics but this time I went for the small SUV crossover HRV. We worked out the deal and I was on my way. I love my new vehicle. The service department also has a great team. Very friendly and professional. More
Don't rely on their commitment I was told car will be done on Friday then was pushed to Saturday finally they said Monday afternoon. Got stuck due to their false commitments and had I was told car will be done on Friday then was pushed to Saturday finally they said Monday afternoon. Got stuck due to their false commitments and had to cancel all my plans for weekend. Had really bad experience I would not recommend specially if you're not willing to wait for long. More

All smooth and easy. Best deal around & a large selection. I had a great experience buying my Honda at Lia. Everything went smoothly, there was no pressure. Worked with Megan via Email and then texting. I l I had a great experience buying my Honda at Lia. Everything went smoothly, there was no pressure. Worked with Megan via Email and then texting. I liked how easy that was, and she was remarkably responsive. If you use internet or email, I highly recommend you ask for her. When arriving at the dealership, Megan was not there so Manny took over. I have nothing but great things to about him. Very easy going but knowledgable too. He was happy to show me many different models on the lot and try a couple. No pressure. I really liked his sales style. When I picked up the car two days later, Megan was there to greet me and Manny came in on his day off just to get me up and running in the new vehicle. He really showed a very high level of expertise regarding this vehicle that had all the "bells and whistles," and helped program in all the preferences etc. He knew every detail about that car. Even when I thought he was wrong about a few things, I was the one proved wrong (e.g, no camera on the mirror and no lock on the tailgate)! 10 out of 10. More