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Lia Honda Albany

Albany, NY

4.9
1,154 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,154 reviews

November 17, 2023

i had a wonderful experience working with john chianfagna, he made everything easy for me to understand, he even came in on his day off to get all the paper work finished so i can drive off with More

by shaygrant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
john chianfagna
Nov 21, 2023 -

Lia Honda Albany responded

Thanks so much for your stellar review of John! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda!

November 15, 2023

Erin Burke was an excellent salesperson. Made the process very easy. We will definitely buy from Lia Honda Albany again More

by Mwells1204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Nov 17, 2023 -

Lia Honda Albany responded

Thanks for the 5-star review of your dealership experience! We're delighted Erin provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new Honda! We wish you all the best in your Holiday travels, from everyone at Lia Honda!

November 11, 2023

Had a great experience! Wayne Balthazard was my sales person. He is incredibly nice, answered all of my questions about the vehicle, and made the whole process seemless. Got More

by Welcome to the Lia Family!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Cubello, Wayne Balthazard
Nov 13, 2023 -

Lia Honda Albany responded

Thanks for taking a moment to give us the highlights of your dealership experience with Wayne! We're delighted he was committed to your complete satisfaction. Congrats on the new Honda and the great deal! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!

November 10, 2023

My son's first car and I brought him in for his first 5K service so show him how the process worked. Steve Smith in Service worked with us and the process was simple, quick, and painless. My son is learning More

by Satisfied Dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Nov 13, 2023 -

Lia Honda Albany responded

Thank you, Satisfied Dad! We're pleased you had another great service experience with us, and that Steve made sure your son's vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 10, 2023

We purchased our Honda Accord Hybrid from Lia in summer 2022 and were pleased with the purchase. We've had our car serviced at Lia several times since and have always been pleased with the level of service More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Logan
Nov 13, 2023 -

Lia Honda Albany responded

BD, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

November 08, 2023

The service at Lia is always wonderful. Wes Harrington provided excellent customer service. My car was finished early. More

by Walshel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Nov 08, 2023 -

Lia Honda Albany responded

Thank you for your kind review, Walshel! We truly appreciate your continued business, and we're glad Wes took such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!

November 08, 2023

Worked with Jay Birnbaum as I had 3 yrs ago and was completely satisfied with my experience More

by davidgwilson113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Cubello, Jay Birnbaum
Nov 08, 2023 -

Lia Honda Albany responded

Hi, David! Thank you for honoring us with your patronage over the years. We're pleased Jay continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Lia Honda!

November 07, 2023

Purchasing my Honda Ridgeline through Jay Birnbaum was an easy and straight forward process. Would recommend to anyone interested in a Honda. More

by Candido Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Birnbaum
Nov 08, 2023 -

Lia Honda Albany responded

Candido, that's a really solid review of Jay. He totally deserves it. Thank you for your thoughtful feedback on this experience. We wish you many happy travels in your new Ridgeline, from all of us at Lia Honda!

November 07, 2023

Very helpful and convenient! The staff were exceptionally nice and service was very quick! Shawn Hugg was very sweet and had wonderful customer service! More

by krystynaarybka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hugg
Nov 08, 2023 -

Lia Honda Albany responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Shawn's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels this holiday season!

October 31, 2023

I worked with Robert Dawes. He was very helpful and patient with me. I didn’t know if we wanted a crv, passport or pilot so I test drove all three. i left the dealership becaus More

by Dbro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
Nov 01, 2023 -

Lia Honda Albany responded

Thanks so much for your stellar review of Robert! Nothing means more to us than your satisfaction, so we're pleased Robert did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda!

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