Lia Honda Albany

Need a new car Great experience at this Lia Dealer. Lots of cars to choose from and test drive. No pressure just helpfulness. When our original salesman, Manny, was Great experience at this Lia Dealer. Lots of cars to choose from and test drive. No pressure just helpfulness. When our original salesman, Manny, was not available (on vacation), Rob stepped in to finish the deal. Team work. More

Not impressed I'm not impressed with the customer service at this dealership. I recently went in to discuss a "deal" they had for me. It was a complete waste of tim I'm not impressed with the customer service at this dealership. I recently went in to discuss a "deal" they had for me. It was a complete waste of time and made me feel like they were trying to scam me. I won't be returning to this dealership if I can help it More

Excellent customer service when buying a Honda Buying my accord at Lia went just the way I like to buy a car. No aggressive sales people great negotiations and a quality product. Manny went above a Buying my accord at Lia went just the way I like to buy a car. No aggressive sales people great negotiations and a quality product. Manny went above and beyond in helping me get the best deal out there. More

Friendly, Understanding and NO PRESSURE! Thanks Rob! Rob was great! We went in there feeling frustrated with other dealerships. All we wanted was to understand the bottom line with leasing a vehicle. Rob was great! We went in there feeling frustrated with other dealerships. All we wanted was to understand the bottom line with leasing a vehicle. We knew we didn't want to buy. We were looking for an affordable lease for a recent college graduate with a full time job. Rob obviously understood and steered us in the right direction. We're extremely pleased with the understanding Rob had and for the service he provided. Thank you Rob! Kudos to Rob and we will definitely recommend Lia Honda to others. More

Thorough,helpful, and accommodating I revived a 2017 Civic Hatchback Ex-L Navigation from this dealer as a graduation gift, as a result I was unable to test dive it before it was bought I revived a 2017 Civic Hatchback Ex-L Navigation from this dealer as a graduation gift, as a result I was unable to test dive it before it was bought. My sales consultant Jay Birnbuam was very understanding and allowed me to take a different care of the same model on a test drive while the car that was bought was being inspected. He went over all the paper work slowly and explained what each paper and signature ment. He showed me where the service area was, how to enter when I bring the car back to be serviced , where the waiting area was and introduced me to the service team. After that he went out to the car with me and went through all the features and gave me a few tips to avoid some common trouble shooting type issues. He took his time and answered every question I had. I would definitely recommend this dealer and Jay! More

Top-notch service Wayne Balthazard at Lia Honda in Albany was professional, friendly, and even drove back to Massashusetts to help register my new car in MA. He went ab Wayne Balthazard at Lia Honda in Albany was professional, friendly, and even drove back to Massashusetts to help register my new car in MA. He went above and beyond. More

Friendly, fast, economical I bought an HR-V which had been traded in by a close friend and I had been to this dealership several times with her. There is an issue with the A/C I bought an HR-V which had been traded in by a close friend and I had been to this dealership several times with her. There is an issue with the A/C not always supplying COLD air which was verified on site. The Service Dept. tried out the A/C but on that occasion it worked fine so I have to return for the problem to actually be corrected.(under warranty). More

Top notch! I worked with Amanda Logue to purchase my Honda Pilot. Amanda was very helpful in helping me decide which model would suit my needs. Amanda went out I worked with Amanda Logue to purchase my Honda Pilot. Amanda was very helpful in helping me decide which model would suit my needs. Amanda went out of her way to provide info, and negotiate a deal that I was very satisfied with. Amanda is honest, and very hard working. No doubt that I again make the 2.5 hour drive to do business with her again for my next purchase. I highly recommend her as a top notch car sales agent. Thanks Amanda for making my car purchase experience so very pleasant. More

Great experience, with great mix of insight &space to decide Great buying experience! We went into Lia thinking we would just browse as our car had just died. Ended up seeing a few diff Trim level Pilots and fe Great buying experience! We went into Lia thinking we would just browse as our car had just died. Ended up seeing a few diff Trim level Pilots and fell in love. The overall enoivrment was calm, no pressure and very "buyer centric". We had the pleasure of working with Jay Birnbaum who was AWESOME! Jay had all the answers but also gave us the needed space to make the decision on our time. Throughout the processes we never felt pressured in anyway. He helped with everything from the car to getting everything in order for the finance ppl, I would say Jay was the highlight of our Lia experience!!! If you are going into Lia make sure to talk to Jay :) All that said everyone we delt with there was great! More

Thorough professional and no pressure Manny and Fred worked diligently to get us in the vehicle we wanted with a more than fair price for our trade. First time there but not our last Manny and Fred worked diligently to get us in the vehicle we wanted with a more than fair price for our trade. First time there but not our last More