
Lia Honda Albany
Albany, NY
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New CRV purchase It was a pleasure to work with Lia and our salesman Jason. He was able to demonstrate many of the features which helped sell us on our CRV. They accom It was a pleasure to work with Lia and our salesman Jason. He was able to demonstrate many of the features which helped sell us on our CRV. They accommodated us with exactly what we asked for and all done with a "sharp pencil". It's a comfortable and inviting facility, including the service area which is a bonus. More
Finally, a salesman that I can trust. I've been car shopping for the past two weeks and have hit several dealerships. Jason made me feel comfortable because he is the opposite of your typ I've been car shopping for the past two weeks and have hit several dealerships. Jason made me feel comfortable because he is the opposite of your typical car salesperson. Jason asked relevant questions in order to find the car and price that would fit my needs. I felt like Jason was working for me and that he wants my repeat business which he will get. Pair that with Jennifer Foss, Lia's Finance Manager, and the "bumper-to-bumper" buying experience was amazing. Jennifer found financing for me that was within my budget and had allowed me to seek my own financing if I wanted. I chose to finance through Jennifer's recommendation and am very happy. Thank you so much for making what has historically been a nightmare for me, a pleasant experience. More
Great Experience! Everyone at lia Honda is amazing. Manny has tons of patience and is a great salesman. He was able to get me the best price possible for what I was get Everyone at lia Honda is amazing. Manny has tons of patience and is a great salesman. He was able to get me the best price possible for what I was getting and Even threw in the cutest Honda bear! I would definitely buy another car from him in the future. The only part I had a problem with was looking at the cars online because the pictures aren't all accurate but other than that everything was great. Keep up the amazing work and thank you! More
First time buyer Manny was a fantastic salesman. I was a nervous wreck going in because I had zero experience buying a car, but Manny immediately put me at ease and di Manny was a fantastic salesman. I was a nervous wreck going in because I had zero experience buying a car, but Manny immediately put me at ease and did not make me feel pressured at all. He showed me a bunch of good options. He was very easy to talk to and was very matter of fact about the whole process. The other people I dealt with were another story. The lady from the financial department tried to pressure me into working with a bank I had never heard of and gave me attitude when I refused to do what she wanted. I stuck to my guns and eventually walked away with what I wanted. I feel really good about my purchase and I love my 2013 Hyundai Elantra. Manny the salesman was awesome. The guy deserves a promotion. More
Great Service Jason was a pleasure to work with. All worked hard on getting me what I wanted and the right price. I will return to Lia Honda Jason was a pleasure to work with. All worked hard on getting me what I wanted and the right price. I will return to Lia Honda More
Lia Honda....the only way to go!!! We would rank our experience with Lia Honda of Albany NY as exceptional. Through the years (10 cars!) the all around customer service is second to no We would rank our experience with Lia Honda of Albany NY as exceptional. Through the years (10 cars!) the all around customer service is second to none. Our sales rep, Jason was extremely knowledgeable, efficient, professional, and attended to every detail....all with a smile🙂He made our car shopping from start to finish fantastic! More
Taken seriously Having driven the same car (that has been discontinued) for 15 years I visited several dealers of different makes before deciding on a new car. Even t Having driven the same car (that has been discontinued) for 15 years I visited several dealers of different makes before deciding on a new car. Even though it is 2017 ,in several instances, I was treated as if I were "the little woman" who couldn't possibly be capable of negotiating a deal or in fact understanding what car I "should buy". From pushy sales people and the hard sell , to sales managers who couldn't ' be bothered to speak with me at my request, to ridiculous offers, it was every nightmare searching for a new car as a woman could be. Not so with Lia Honda. I cannot speak as to other Lia salespeople, but Jason Cross is the best. He made the whole experience as pleasant as it can be. He treated me as a serious capable customer at all times, gave me his full attention, stayed in good humor, and worked really hard to accomplish the deal I wanted. Were that every dealership I had visited had a "Jason"! ) More
Lia Honda Rob was recommended to us by friends and didn't disappoint. We test drove a couple cars and chose Civic sedan. Rob was very informative about the leas Rob was recommended to us by friends and didn't disappoint. We test drove a couple cars and chose Civic sedan. Rob was very informative about the lease and showed us how to use all the features. Thank you Rob! More
Visited to lease a Honda Civic. Christian was the first sales person to greet my son and I when we walked into the dealership. He was very professional, straight forward and consider Christian was the first sales person to greet my son and I when we walked into the dealership. He was very professional, straight forward and considerate. He answered all our questions and took the time to be sure we understood everything he was telling us. He was very helpful and worked hard to make sure I got what I wanted! Thank you Christian Gabriels!! I would definitely do business here again. More
Absolutely fantastic experience buying new Odyssey I live over an hour away from this dealer and had been hoping to work with some of the more local dealers in my area, but i am so happy that I decided I live over an hour away from this dealer and had been hoping to work with some of the more local dealers in my area, but i am so happy that I decided to make the trip, after speaking with Brooke on the phone.. I ended up buying my new 2018 Honda Odyssey from them on the same day and everything went incredibly smoothly, with everyone involved absolutely courteous, knowledgeable and helpful... and most importantly, respecting and understanding exactly what I wanted and didn't want. Bob Martino handled the transaction and went over all the paper work and gave a full review of the car and all its features and made sure everything was perfect... and after walking in somewhat un-trusting and anxious, I left absolutely thrilled with my new car and happy and confident that I had been treated excellently and honestly.. More