Lia Honda Albany

Great From Start to Finish!!!! Working with John McGarry was a pleasure. He handled my questions about my trade and the finances involved and then about my purchase -roadtest et Working with John McGarry was a pleasure. He handled my questions about my trade and the finances involved and then about my purchase -roadtest etc. More

Rob Dawes is a true professional and couldn't have made the process any easier. He was extremely helpful and I'd recommend him to anyone. and couldn't have made the process any easier. He was extremely helpful and I'd recommend him to anyone. More

Matt Miller was Awesome !!! "Too many hands spoil the soup" Matt Miller was awesome to deal with. He is an upfront and honest sales person and you don't find much honesty in car sales. Beyond the sales experi Matt Miller was awesome to deal with. He is an upfront and honest sales person and you don't find much honesty in car sales. Beyond the sales experience (sales person) the experience was frustrating at best. I am an educated individual and dealing with finance was nearly impossible. The finance person only wanted to talk and never listen. Perhaps a course in therapeutic communication would assist him. All he was concerned with was making sure the down payment was cash, a bank check, or credit card and to be sure I delivered it. He only saw his numbers and then wanted to pass the buck. Frustrating !!! However, this is about Matt Miller who did an outstanding job. Had it not been for him, I would not have completed the deal. Matt sealed the deal !!! More

Great service! Ricky was great. He made this a wonderful experience for my fiancé and I! He helped us with everything and worked so hard to get us exactly what we wa Ricky was great. He made this a wonderful experience for my fiancé and I! He helped us with everything and worked so hard to get us exactly what we wanted! More

1st car experience Ricky was awesome!! Was very helpful as soon as I walked in the door. Quality person and salesman!! I would recommend Ricky to anyone young old doesn' Ricky was awesome!! Was very helpful as soon as I walked in the door. Quality person and salesman!! I would recommend Ricky to anyone young old doesn't matter he is great!!! More

New Car meets rogue aerosal pink paint can in road 2 day old new car sprayed in front with a rogue pink paint can on the highway, took it in to Lia Service to see what they could do.... Steve Smith wa 2 day old new car sprayed in front with a rogue pink paint can on the highway, took it in to Lia Service to see what they could do.... Steve Smith was great, he was able to remove it and I so appreciated it More

Good Time at Lia Honda Had the pleasure of working with Jason Cross over the last 10 days or so. Jason is very patient and understanding of everything a customer is looking Had the pleasure of working with Jason Cross over the last 10 days or so. Jason is very patient and understanding of everything a customer is looking for. Honda vechicles are known to almost sell themselves but Jason took to time to see if there was anything else he could do to make sure I was getting what I was looking for. Not many salesman listen to the customer and just rush everything so quickly it is mainly a unpleasant time. Jason did not do that. He took the time to make sure things were on the up and up. The management team was very pleasant as well and worked hard to make sure I was happy and understood everything. Thank you everyone at Lia Honda. Thank you Jason! More

3rd Car Purchased from Rob Dawes This is our 3rd car purchased from Rob Dawes and it has been a great experience each time. Informative, efficient, organized, easy to work with This is our 3rd car purchased from Rob Dawes and it has been a great experience each time. Informative, efficient, organized, easy to work with More

A very easy process! Our experience at Lia in Albany was great. It started with great communication and service electronically before we even drove the 2+ hours to get the Our experience at Lia in Albany was great. It started with great communication and service electronically before we even drove the 2+ hours to get there. Megan Goff from internet/ inside sales, Jason Cross from sales and Jennifer from finance were all friendly, knowledgeable and not pushy. We really appreciated their team effort, good price, fast service and professional care and will definitely be back again in the future and highly recommend them. Thanks for making what can often be a "not so fun experience" into an easy and fun experience. I love my new Honda FIT. Thank you. More

Great experience with great people I was helped and greeted by Christian. He helped me find the perfect fitting car for all the things I wanted for a more than a fair price! A great dea I was helped and greeted by Christian. He helped me find the perfect fitting car for all the things I wanted for a more than a fair price! A great deal and I am so happy with the car. It was a used civic and it’s in great condition! Matt did all the paperwork with me and he was also very nice and explained everything Very well. John the sales manager even came out and congratulated me on my purchase. Joe I’m service helped me with my old accord in the past and look forward to any help I may need on the new car! Thank you all for making it so easy I will recommend anyone I know! More