Lia Honda Albany

Terrible service This person in the front desk kept us holding while assigning sales reps to all else. Wasted my Sunday. Will never go back to this place This person in the front desk kept us holding while assigning sales reps to all else. Wasted my Sunday. Will never go back to this place More

Great first time experience I had a great time shopping at Lia Honda and would recommend their services to any potential first time buyer. Bob Martino was incredibly helpful as a I had a great time shopping at Lia Honda and would recommend their services to any potential first time buyer. Bob Martino was incredibly helpful as a sales representative. More

Honest and Friendly No Pressure Experience I was having problem with my 2008 Honda CR-V and what I like about their service department is you can just drive in without an appointment. Steve I was having problem with my 2008 Honda CR-V and what I like about their service department is you can just drive in without an appointment. Steve McMillan in service dept was honest and explained problem and that part was on national back order and my options. Discussed my options with family member and decided to trade my vehicle. I sat down with David Hallenbeck in sales management who was friendly and gave me a fair trade in price for my vehicle. I then walked the used vehicle lot with Christopher Dollard who was also friendly and he listened to what options I was looking for and we found a 2015 Honda CR-V that I liked. Next I dealt with salesman Matt Miller who was also very friendly, we went on test drive and Matt explained options in vehicle and worked up figures and we made a deal. I never talked to their finance department since I set up my own financing with my credit union. I went in expecting to repair my vehicle and came out with a newer one and it really was an honest, friendly no pressure experience. More

First time service since 7 years with Keeler Motors. This is the first Honda that I have purchased from Lia My first was from Keeler. I had rec'd such good service from Keeler that I was tempted to not This is the first Honda that I have purchased from Lia My first was from Keeler. I had rec'd such good service from Keeler that I was tempted to not break from them. On the first maintenance that was due , I decided to give Lia a try. Dealer Service Depts have always been like a Root Canal for me over the last 60 years. I was greeted and served by Rodney Curl. He was very polite, attentive,and made me feel like I was important to him .My service took a longer time than was feasible So he came to me to explained that there was a recall on my rear window switches that he wanted to fix first, saving me a trip in the future. After it was all over I was completely satisfied with the one on one that I rec'd from Rodney and Lia. Since I never had to grit my teeth , I will stay with Lia and Rodney in the future. Frank Riccardo More

Service TrishaA. Couldn’t ask for more professional customer services, Joe Calubucci, Joe Wiley, Wes Harrington, ask the right questions and then say, “ok, le TrishaA. Couldn’t ask for more professional customer services, Joe Calubucci, Joe Wiley, Wes Harrington, ask the right questions and then say, “ok, let’s see what we can do to make this right”.. great 👍 job to get it fixed! More

Best car buying experience ever! For a hassle free, professional car buying experience I highly recommend Jason Cross. Purchased my Ridgeline (my first truck) from him after feeling c For a hassle free, professional car buying experience I highly recommend Jason Cross. Purchased my Ridgeline (my first truck) from him after feeling completely at ease through the test drive right through signing the paperwork. Knowledgeable about the vehicle and completely easy to communicate with. A couple phone calls, quick deposit, and I'm in my new truck within an hour. I take my maintenance business here and will look forward to checking in with Jason when I am there. Top-notch customer service. Thanks again! More

Very Pleasant Experience I worked with Ralph on the purchase of my new Honda CR-V. Ralph is pretty new to selling cars, but he was a good guy who you want to do business with. I worked with Ralph on the purchase of my new Honda CR-V. Ralph is pretty new to selling cars, but he was a good guy who you want to do business with. No high pressure sales and he admitted when he didn't know the answer to a quuestion I asked. He got me the answer and hot my deal done. A very good experience overall. More

Service Review My service experience last Saturday was excellent. Wes Harrington was terrific and saved me from having some unnecessary work done. I could not be m My service experience last Saturday was excellent. Wes Harrington was terrific and saved me from having some unnecessary work done. I could not be more satisfied. More

Service Department Review Brought in for Oil change. Steve Kane was my service representative. Total over all experience was excellent. Steve was great and my wait time was min Brought in for Oil change. Steve Kane was my service representative. Total over all experience was excellent. Steve was great and my wait time was minimal. Service Manager John Kelty introduced himself and was also excellent. More

Great experience! Dealing with Lia Honda is always a pleasant experience, whether buying, leasing or servicing your car. I’m driving my third Honda Accord from Lia Hond Dealing with Lia Honda is always a pleasant experience, whether buying, leasing or servicing your car. I’m driving my third Honda Accord from Lia Honda, my second leased vehicle. Wayne guided me through the process of selecting my new 2018 Honda Accord EX, and I love it. I can see why Honda’s are always among the top rated vehicles year after year. And arranging a “no money down” deal was easy, too. Wayne explained all the new features on the newly redesigned 2018 Accord. It has everything I’ve wanted in a car. I’ll be back again for my next Honda, and Lia Honda will be my only choice when the time comes v More