
Lia Honda Albany
Albany, NY
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Exceded expectations Rodney Curl was extremely kind and helpful and provided great customer service and was a great help. Good people skills. Jason Cross is always on his Rodney Curl was extremely kind and helpful and provided great customer service and was a great help. Good people skills. Jason Cross is always on his job. Love his people skills and servitude. More
Dead battery, but excellent service. Efficient and timely Bought my 2015 CRV @ Lia, best car salesman I ever had, but he's gone, darn! However, based on the service I've enjoyed at Lia, I'd probably have to Bought my 2015 CRV @ Lia, best car salesman I ever had, but he's gone, darn! However, based on the service I've enjoyed at Lia, I'd probably have to buy a 2019 there. Joe Wiley was the service person I dealt with on this visit, and like always,he was very professional and well mannered. My compliments to the service manager for running such a good department. More
Quick Oil Change w/o Appt. Was in the neighborhood when my wife and I remembered her car was in need of an oil change. We called Service Advisor Joe Calabucci at Lia Honda. On s Was in the neighborhood when my wife and I remembered her car was in need of an oil change. We called Service Advisor Joe Calabucci at Lia Honda. On short notice and without hesitation, he told us to come on in. When completed, he even had our car washed. How cool is that? As always, Joe makes us feel comfortable whenever we bring both of our Hondas in for service. We also trust his judgement on what needs to be done and at a fare price when in for other services. More
Perfect customer experience I had an amazing experience at Lia Honda. I was taken in right away and was given the best possible service. I was helped by Wes Harrington. He was ve I had an amazing experience at Lia Honda. I was taken in right away and was given the best possible service. I was helped by Wes Harrington. He was very nice and helpful and honest when it came to my car. The service took about an hour which is what Wes had originally said. The atmosphere in which I waited for my car to be serviced was both comfortable and clean. Everyone I dealt with was extremely nice and helpful. Usually oil changes and service are a drag cause you gotta wait a long time and in the end they usually try to sell you on like 5 different things. Not here! They took care of the essentials and were very honest when it came to my car's needs. Overall this was an amazing experience and I will definitely be going back in the future! More
Long distance deal I live about 2.5 hours from Lia Honda. I dealt with Jason Cross on the phone. I received an excellent deal in about 5 minutes. I drove to Albany a few I live about 2.5 hours from Lia Honda. I dealt with Jason Cross on the phone. I received an excellent deal in about 5 minutes. I drove to Albany a few days later and picked up my new Pilot. Great people. Call Jason you will not regret it. More
Car Buyng Made Simple! I knew what vehicle I wanted and about what I should pay. I sought out salesperson Rob Dawes upon a friend's recommendation, and was not disappointed. I knew what vehicle I wanted and about what I should pay. I sought out salesperson Rob Dawes upon a friend's recommendation, and was not disappointed. We came to an agreement on price fairly quickly (a trade-in was involved), and the deal was done in less than one hour. The next day, the car was ready, and Rob took his time upon delivery to explain the features. The transaction was entirely professional and efficient - no games. I highly recommend buying from Rob Dawes and Lia Honda. More
Super Service Excellent, courteous, & efficient service. Communication was excellent. Problem was taken care of in record time. Was a pleasant, quick service call. Excellent, courteous, & efficient service. Communication was excellent. Problem was taken care of in record time. Was a pleasant, quick service call. Lia Honda with Steve Smith in service was thorough and excellent!!! More
Such a pleasure! I have used Lia Honda service for years hence my 2002 Honda Civic is running in great shape! That’s largely due to Steve Smith, who continues to provi I have used Lia Honda service for years hence my 2002 Honda Civic is running in great shape! That’s largely due to Steve Smith, who continues to provide me with excellent service. Anthony, the best mechanic ever as far as I am concerned, is always eager to help evaluate and repair isuues from minor to major. Steve’s supervision and advice is so appreciated every time I stop by. Acts of kindness and excellence can’t be ignored so my thanks for all that you do. Warmly, jo More
Lia Honda service I have been to Lia Honda several times and I will keep going back. They have excellent Service Managers. I have had a gentleman named Steve Smith o I have been to Lia Honda several times and I will keep going back. They have excellent Service Managers. I have had a gentleman named Steve Smith on more than one occasion. And I will continue to ask for his assistance. He has been courteous and helpful every time I've taken my car in for service. Thank You Steve.. More

Jason Cross at Lia Honda My husband and I were shopping for a new CRV-EX at Lia Honda. This makes the 6th vehicle we have bought from Lia Honda. This was our first time meetin My husband and I were shopping for a new CRV-EX at Lia Honda. This makes the 6th vehicle we have bought from Lia Honda. This was our first time meeting Jason Cross our salesman. We were very impressed with his knowledge about the vehicle. He had us test driving a CRV within minutes. He was friendly and efficient. When we picked up our vehicle he was on time and the car was ready to go. I really appreciated Jason’s efficiency and respect for our time. He also gave a thorough explanation of the features and technology. I highly recommend Jason. More