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Lia Honda Albany

Albany, NY

4.8
1,163 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,163 reviews

October 23, 2020

Everyone was very friendly. I bought a new car with Honda and the transition was smooth. They explained everything well. I would recommend a friend. More

by LauraV
Recommend Dealer
Yes
Employees Worked With
Brett Reihs , Brendan Shields
Oct 28, 2020 -

Lia Honda Albany responded

Laura, on behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

October 23, 2020

Vincent Simeone made buying a car such an easy process. He was able to talk with me over the phone several times! In the end, he sold me a 2021 Honda Pilot SE and we love it! More

by Jenann18
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brendan Shields, Vincent Simeone
Oct 28, 2020 -

Lia Honda Albany responded

Jenann, we are thrilled to hear that we made the purchase of your new Honda Pilot SE easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. We look forward to serving your automotive needs in the future.

October 22, 2020

For years I have been taking my vehicles to multiple mechanics/dealership but never felt the professionalism I felt bringing my business to Lia Honda. I was due for a new car and ended up purchasing a n More

by jimmycarroll8119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hallenbeck, Christopher Dollard
Oct 28, 2020 -

Lia Honda Albany responded

Jimmy, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our team took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

October 22, 2020

We recently leased a 2020 Accord from Lia Honda, an exceptionally good dealership which we have patronized for many years. Special thanks to sales rep Christopher Dollard who was friendly, efficient, More

by rstump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Shields, Christopher Dollard
Oct 28, 2020 -

Lia Honda Albany responded

Thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with us have been so exceptional! We look forward to serving your automotive needs in the future.

October 13, 2020

I had an inspection done, and they also washed the car. I was treated with good old-fashioned friendly service. It was done in under an hour, which went by very quickly, because Lia has a service listing More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Walton - 5 Stars
Oct 14, 2020 -

Lia Honda Albany responded

Diana, thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

October 13, 2020

I can't say enough about Lia Honda's service. Such friendly people, who are amazingly efficient and go above and beyond, This place is extraordinary! Special shoutout to Christina, who is wonderful. More

by lisaross1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Cahill
Oct 14, 2020 -

Lia Honda Albany responded

Lisa, thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Christina. We look forward to seeing you again when your vehicle is ready for its next service.

October 09, 2020

I recently brought my car in for service and was met by Joe Wiley. Joe met me with a smile and took me right in. Joe listened to my concerns and repeated back to make sure he understood. One of the thing More

by MFitz172
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Oct 12, 2020 -

Lia Honda Albany responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Joe was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

October 07, 2020

I recently had my car serviced (oil change and tire rotation). Christina Cahill was very friendly and efficient. My car was completed quickly. I was pleased to see that the waiting room was being clean More

by garrah4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Cahill
Oct 09, 2020 -

Lia Honda Albany responded

Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

October 07, 2020

Had a oil change, tire rotation and fog light bulb replaced in and out in less than an hour. Can't complain with that. Thank You Ernest Walton More

by Grumpy Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Oct 09, 2020 -

Lia Honda Albany responded

Gary, thank you for your time and feedback. We are pleased to hear that Ernest was able to fix your vehicle, quickly and conveniently. We look forward to serving your automotive needs in the future.

October 02, 2020

My husband had a great experience with Ernest Walton and Cyrus Haguisan of Lia Honda in Albany, NY. They were very welcoming and truthful in diagnosing and were great at keeping me posted with the progress More

by MAKRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Walton, Cyrus Haguisan
Oct 05, 2020 -

Lia Honda Albany responded

Thank you for your time and for your kind review. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

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