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Lia Honda Albany

Albany, NY

4.8
1,163 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,163 reviews

December 17, 2020

Excellent service. Have dealt with Steve before - always efficient, friendly, and explains any problems or issues. Will always return to Lia for service/sales. This is my seventh Honda in 35 years. More

by tedwinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Dec 18, 2020 -

Lia Honda Albany responded

Thank you for leaving Stephan this 5-star review! We are so appreciative for your loyalty and the opportunity to work with you, and we are pleased that his service met your satisfaction! We hope to continue serving you and your future automotive needs!

December 15, 2020

I was so impressed with Grant Little and Stephanie Ashley who helped me purchase my Honda pilot as a Christmas present for my husband. I was able to drive it home the same day. Thank you so much! More

by renokristen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Ashley, Grant Little
Dec 18, 2020 -

Lia Honda Albany responded

Thank you for taking the time to leave Grant and Stephanie this wonderful review! They will be honored to hear of your very kind words and to know how greatly you valued his assistance. We congratulate you on the new vehicle purchase for your husband. Please let us know if there is ever anything more that we may help you with in the future!

December 10, 2020

I came in to Lia because my garage had claimed my side view mirror. Ernest provided excellent service and helped work through a recall issue in the process. Thank you. More

by Mackenzie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest
Dec 14, 2020 -

Lia Honda Albany responded

Mackenzie, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Ernest. We look forward to working with you again in the future.

December 08, 2020

My husband and I always contact Joe Calabucci to service our Honda's. He is very helpful and courteous. Joe is available to answer our questions whether in person or by phone. He is friendly and if there is More

by kme416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Dec 10, 2020 -

Lia Honda Albany responded

Thank you for taking the time to share your experience. We are pleased to know that Joe has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future.

November 26, 2020

Wes Harrington is always courteous and even during this pandemic, took time to answer all of our questions. He always explains what is due and then goes over it with us. More

by Viola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Dec 01, 2020 -

Lia Honda Albany responded

Viola, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with the team here. We look forward to working with you again in the future.

November 25, 2020

Joe Wiley did an excellent job for my recent service.He Joe Wiley did an excellent job for my recent service. He was courteous and efficient. He estimated my time at the center and was right on time. I was More

by mtoohey138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Nov 25, 2020 -

Lia Honda Albany responded

Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.

November 24, 2020

I am a repeat customer and just purchased my fourth Accord from Lia. I worked with Enrique Lopez and Brendan Shields and could not ask for a better experience. I received a great deal with no pressure More

by GCLARITY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Lopez
Nov 25, 2020 -

Lia Honda Albany responded

Thank you for your very kind review and loyalty to Lia Honda Albany. We are delighted that you have come back to us again and that your experiences with us have been so exceptional! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new Accord!

November 19, 2020

We recently purchased a new Honda CRV at Lia. Wayne Balthazard, our salesperson, was most efficient & knowledgeable & we would seek him out in the future. Many thanks to you Wayne! More

by terry.krofecheck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
Nov 20, 2020 -

Lia Honda Albany responded

Terry, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Wayne took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

November 19, 2020

Vincent Simeone was extremely knowledgeable and patient with us as we purchased our new vehicle! Great service and timely delivery. We are happy to be back in a Honda. More

by SuperNan
Recommend Dealer
Yes
Employees Worked With
Vincent Simeone
Nov 20, 2020 -

Lia Honda Albany responded

We are thrilled to hear of your satisfaction with Vincent here at Lia Honda Albany. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future.

November 15, 2020

Rob is always great to me. He always makes sure that I get what I want. I just bought my first car after leasing 2 prior from him! More

by micheleh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
Nov 17, 2020 -

Lia Honda Albany responded

Micheleh, thank you for your very kind review and loyalty to Lia Honda Albany. We are delighted that you have come back to us again and that your experiences with Rob have been so exceptional! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

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