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Lia Honda Albany

Albany, NY

4.8
1,163 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,163 reviews

February 22, 2021

I was assisted right away when I pulled in, by Joe Calabucci---he explained the necessary service to be done via the recall we had been advised about. He showed me into the customer waiting area and More

by mtdevents
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Mar 05, 2021 -

Lia Honda Albany responded

Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again.

February 21, 2021

In December, I was looking to purchase a car and got prices from all area dealers. Lia offered the lowest price by far right upfront. Also gave me what I wanted for my trade. Had such a good experience, More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Burke, Brendan Shields, Kasey Nelson
Feb 22, 2021 -

Lia Honda Albany responded

Stephanie, thank you for providing us with a review of your experience at Lia Honda Albany. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

February 20, 2021

Joe Calabucci was extremely helpful with recall service to my 2013 Honda Accord. He was very cordial, and had my car ready in less time than thought it would be. Thank you again, More

by detect65
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Feb 22, 2021 -

Lia Honda Albany responded

Thank you for sharing your experience with us. We are glad to hear your trip to Lia Honda Albany was so pleasant. We look forward to the next opportunity to serve your automotive needs.

February 20, 2021

Wayne Balthazard was a pleasure to deal with. He is not pushy. He's very patient and explained all the features in my new CRV. This was my first time buying a Honda. I test drove the CRV at 10:00 a.m. a More

by teebee
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
Feb 22, 2021 -

Lia Honda Albany responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

February 19, 2021

Joe Wiley was very pleasant to deal with at Lia Honda. When I pulled in I was greeted with warm welcome and a smile. Lia, is lucky to have a rare gem like him! More

by MsFarmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Feb 22, 2021 -

Lia Honda Albany responded

Ms. Farmer, thank you for your very kind review. We are pleased to hear that your vehicle service experience with Joe was so positive. We look forward to seeing you again when it is time for your next service.

February 13, 2021

Joe Calabucci in the service department was very friendly and was waiting to greet me when I pulled through the door! Fantastic customer service! Explained all the service that was done on my car! When going More

by Sfronte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Feb 18, 2021 -

Lia Honda Albany responded

Thank you for taking the time to share your experience. We are pleased to know that Joe has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future.

February 06, 2021

Great service at Lia Honda, they are always very professional, Joe Wiley took care of my needs. Thank you for keeping my car in great shape. More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Feb 08, 2021 -

Lia Honda Albany responded

Sandra, thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience!

February 02, 2021

I had an excellent experience at the Honda dealership, and even a better one with the great salesman we had, Jay Birnbaum was great one of the best salesman I’ve ever had. He answered all of our question More

by Nuckie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Singh, Jay Birnbaum
Feb 04, 2021 -

Lia Honda Albany responded

Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with Jay, here at Lia Honda Albany! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

Feb 05, 2021 -

Nuckie responded

The best car dealership I’ve been to and the salesman (Jay), was excellent and so was his head salesman (Phil Sing). I highly recommend your dealership to all I know! 👍

January 29, 2021

This Honda is my second Honda purchase from Lia. Their service department is exceptional. Very professional and thorough. My professional a few weeks ago was Steve Smith, another great service person. I w More

by sharah999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Feb 04, 2021 -

Lia Honda Albany responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

January 29, 2021

This is my 2nd new car purchase from Lia Honda. Both times it was done quickly and seamlessly. Erin Burke was the sales person and she worked hard to help me get the car I wanted! Thanks Erin!! More

by Sue Dulkis
Recommend Dealer
Yes
Employees Worked With
Eri Burke
Feb 04, 2021 -

Lia Honda Albany responded

Sue, thank you for your very kind review and loyalty to Lia Honda Albany. We are delighted that you have come back to us again and that your experiences with Erin have been so exceptional! We look forward to serving your automotive needs in the future.

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