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Lia Honda Albany

Albany, NY

4.8
1,163 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,163 reviews

May 13, 2021

I had a service appointment at Lia Honda of Albany about a month ago, and had a great experience (as always). Joe Calabucci is the service advisor who assisted me on the day I had the appointment. Joe is a More

by CarServExperience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Harrington, Rodney Curl, Steve McMillian, Stephen Smith, Joe Calabucci, Joe Wiley
May 13, 2021 -

Lia Honda Albany responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your truck is ready for its next service.

May 11, 2021

I had a wonderful experience purchasing my car from this dealership with the help of Erin Burke. As a first time car buyer, she made the experience easy to understand. She did a wonderful job answered my ma More

by osmith2216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Burke
May 13, 2021 -

Lia Honda Albany responded

Congratulations on your first car purchase and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear that Erin showed you how much we value our customers. Enjoy showing off your brand new car!

May 11, 2021

Wayne Balthazard at Lia Honda in Albany was amazingly helpful and effective. I recommend working with Wayne to anyone wishing to lease or buy a Honda. More

by Mary, Albany, NY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
May 13, 2021 -

Lia Honda Albany responded

Mary, thank you for your time and your kind review. We are pleased to hear that Wayne was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

May 08, 2021

Vincent Simeone, was a great salesman. He made my husband and I very comfortable to talk to. Everything went so smooth. I would definitely recommend him for anyone going to Lia Honda! Thank again Vincent! More

by Bonnie1206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Simeone
May 12, 2021 -

Lia Honda Albany responded

Bonnie, we would like to thank you for letting us know how we are doing. Here at Lia Honda Albany, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Vincent was able to assist you in finding a vehicle that was right for you. We look forward to serving your future automotive needs.

May 08, 2021

John Kelly was great help. Car came back beautiful and service was complete as expected. It is always a pleasure coming to Lia Honda and we appreciate the staff and available appointment times More

by Jlarson182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kelty, Wes Harrington, Rodney Curl, Joe Calabucci
May 12, 2021 -

Lia Honda Albany responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

May 03, 2021

Joe Wiley met me at the door with a cheerful greeting and showed me where to wait. He came in to explain what additional work he would suggest for my car, beyond the recall, but didn't push when I said I wo More

by margotmail
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
May 05, 2021 -

Lia Honda Albany responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Joe was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

May 01, 2021

I am a first time car buyer and I recently purchased a CRV EX from Lia Honda. Vincent Simeone at Lia Honda made the overall experience a true pleasure. Highly recommend More

by Ellettc92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Simeone
May 05, 2021 -

Lia Honda Albany responded

Congratulations on your first car purchase and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear that Vincent showed you how much we value our customers. Enjoy showing off your brand new Honda CR-V EX!

April 28, 2021

Stephen Smith is the best - always helpful and makes sure I get the best service always a pleasure dealing with Stephen. I have bought two vehicles from this dealership. highly satisfied More

by pjom29us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Apr 30, 2021 -

Lia Honda Albany responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

April 23, 2021

No matter what the problem with my CRV, Joe C. always tries to find a fast and affordable solution. I feel like he is advocating for me and really cares about how much I love my car. He’s a great represe More

by 2010CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young man offering trade in options is fantastic too!, Stephen Smith, Joe Calabucci
Apr 29, 2021 -

Lia Honda Albany responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

April 19, 2021

Having my car serviced at Lia Honda has always been a pleasant experience for me. The staff is friendly and knowledgeable. At my recent visit, service advisor Steve Smith explained what services were nee More

by lojack614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Apr 29, 2021 -

Lia Honda Albany responded

Thank you for your time and feedback. We are pleased to hear that Steve was able to fix your vehicle, quickly and conveniently. We look forward to seeing you again when your vehicle is ready for its next service!

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