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Lia Honda Albany

Albany, NY

4.8
1,165 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,165 reviews

May 15, 2023

I was scheduled for an oil change which was a pleasant experience as I waited at the dealership for the process. Joe Wiley was helpful from start to finish and provided recommendations for future work nee More

by Geneva123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
May 16, 2023 -

Lia Honda Albany responded

Thanks so much, Geneva! We're happy Joe made sure to communicate all the pertinent details for this and the next visit. We graciously look forward to making your next appointment just as reliable. Safe travels until then!

May 09, 2023

This was my 3rd car with Lia Honda and I couldn’t be happier! Jai and Khalil were super helpful in the process and made it so easy. Most dealerships take advantage of females or make them feel uncomfort More

by Ashley.Grillo1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jai Patel , Khalil Rasouly
May 09, 2023 -

Lia Honda Albany responded

Thanks for your awesome review, Ashley! We're so pleased you enjoyed an accommodating experience with Jai and Khalil guiding the way. Congratulations on your new Honda! We appreciate your kind feedback and wish you so much happiness in your upcoming travels, from the whole team at Lia Honda!

May 08, 2023

All of the service managers are professional and knowledgeable. My dealings with Joe Wiley have always been excellent. More

by Pwb1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci, Joe Wiley
May 11, 2023 -

Lia Honda Albany responded

Great! Thanks for stopping by to recognize Joe's excellence with your 5-star review. We're glad everyone else on our service team has provided you with their very best support and guidance, as well. We appreciate your business and look forward to making your next appointment just as outstanding!

May 07, 2023

This is the second Honda Civic that I purchased from Lia Honda my salesman Brett Reihs Jr. helped me with the entire process, even picking me up from Enterprise rentals to drive home with my new car a few h More

by rdelfavero
Recommend Dealer
Yes
Employees Worked With
Brett Reihs
May 11, 2023 -

Lia Honda Albany responded

Your review of Brett just made our day! We're so happy he went through all that effort to make certain your experience was painless and pleasant. Congratulations on your new-to-you Honda! We hope to work with you again some day, and wish you the safest of travels until our paths cross again!

May 06, 2023

We had a fantastic experience at Lia Honda buying our new CRV Hybrid. Our salesman Jaymarc Flores was very friendly, knowledgeable and helpful in answering our questions and got us to test drive the vehicle More

by Bobby C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaymarc Flores
May 11, 2023 -

Lia Honda Albany responded

Thanks for your lovely review, Bobby! Your dealership experience sounds ideal, and we're delighted Jaymarc's expertise and support made it so. Congrats on the new CR-V Hybrid! We wish you all the happiness you've been waiting for in this vehicle, from everyone here at Lia Honda!

May 05, 2023

Brought my car to lia for routine service, Kyle greeted me when I arrive went over everthing, I waited for car it was done quickly, Kyle came back to waiting area went over everything serviced and I was o More

by barbara
Recommend Dealer
Yes
Employees Worked With
Kyle, Rob Dawes
May 11, 2023 -

Lia Honda Albany responded

Hi, Barbara! Thanks for taking a moment to give credit to Kyle for his exceptional service. We're pleased you enjoyed a short but comfy wait while he thoroughly handled your vehicle's visit. Looking forward to making your next appointment just as superb!

May 03, 2023

Our 2nd time with Joe Wiley. He is outstanding. Pays attention to every detail. Attentive, kind and very courteous. Great addition to your team. Next time we need service, goin More

by Icemom18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
May 11, 2023 -

Lia Honda Albany responded

Great! We're so glad to hear from you about Joe. We think he's pretty outstanding, too, and we're happy he is becoming a dependable resource to you for your automotive needs. We wish you pleasant travels until we meet again!

May 03, 2023

Took vehicle in for oil change, tire rotation and had a problem with my dash brightness. Ernest Walton was my service tech to handle my problems. Professional knowlegeable, and kept me up on progress of wh More

by VFLENNY510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walden
May 11, 2023 -

Lia Honda Albany responded

Awesome! Thank you so much for sharing your 5-star review of Ernie's service. We're so happy he took the time to address all your concerns and stay in communication with you about progress made. We look forward to ensuring the same high quality support at your next appointment!

May 03, 2023

Although they advised the service department was “running behind,” I was pleased that Ernest Walton kept me apprised off the status of my repair. More

by lindatomm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
May 11, 2023 -

Lia Honda Albany responded

Thank you for your kind feedback on your visit to our service department! We're pleased to know Ernest kept you updated as the work progressed on your vehicle. As always, don't hesitate to call when we may assist you again. It's always our pleasure!

May 02, 2023

Twice now we leased Honda cars from Erin Burke at Lia Honda. We will be leasing again from Erin in two years when our 2022 lease expires. Clearly Erin is knowledgeable about Honda cars; has a desire to More

by Bonnie P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Burke
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