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Lia Honda Albany

Albany, NY

4.9
1,154 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,154 reviews

October 07, 2024

Steve Smith is a rock star and has incredible customer service skills he is a pleasure to work with and is the only reason I do business there More

by dmelnyk1691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Oct 09, 2024 -

Lia Honda Albany responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Steve provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

October 02, 2024

Lia Honda is a great dealer to make your car purchase from. Everything went smoothly and fast, salesman Wayne Balthazard did a great job informing me about the vehicle that I wanted and made everything e More

by rottman1253
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
Oct 03, 2024 -

Lia Honda Albany responded

Great! Thanks so much for your thoughtful feedback. We're glad Wayne took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

September 30, 2024

I experienced friendly prompt and courteous service when shopping for my car. We did all the preliminary negotiations over the phone. Very simple and fast. More

by wschiff3
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Mezger, Dominick Cubello, Antonia Macvilla
Oct 01, 2024 -

Lia Honda Albany responded

Thanks for the 5-star review of your dealership experience! We're delighted our team provided you with all the guidance you needed to make this transaction a breeze. Congrats on the new Honda! We wish you all the best in your upcoming journeys, from everyone at Lia Honda!

September 24, 2024

Always great service. Wes Harrington made sure to explain everything we needed done. Service was quick. I have some mobility issues and he made sure I had easier access ge More

by Pipersmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Sep 24, 2024 -

Lia Honda Albany responded

Thanks so much! We're delighted the value of Wes's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 23, 2024

This is the fourth car I have purchased from Lia Honda. Erin Burke was outstanding in this recent purchase. She made the whole process pleasant and easy. More

by sallyz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Sep 23, 2024 -

Lia Honda Albany responded

Congratulations on your new Honda! We're thrilled you enjoyed a pleasant and supportive buying experience with Erin, and we appreciate your thoughtful feedback. We wish many happy travels to you in your new ride, from all of us at Lia Honda.

September 19, 2024

Reliable and always accommodating when I need an appointment. Also allows for reward $ and better discounts than other Honda dealers in my area. More

by madanick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Patton
Sep 19, 2024 -

Lia Honda Albany responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

September 14, 2024

Wes Harrington took exceptionally good care of me and my vehicle. Appointment was very quick and efficient. More

by amarino1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Sep 16, 2024 -

Lia Honda Albany responded

Thank you for reporting on the exceptional work Wes and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Honda for the best service!

September 14, 2024

Lamar was very friendly, engaging and helpful! He made having a car inspection a pleasant experience. More

by kneuffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 16, 2024 -

Lia Honda Albany responded

Thank you for telling us the highlights of your service visit with Lamar! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

September 06, 2024

From start to finish Erin Burke was an excellent agent for Lia. Lucky for her I knew what I wanted but she still took her time listening, offering help and completing the transaction smoothly. More

by kathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Cubello, Erin Burke
Sep 06, 2024 -

Lia Honda Albany responded

Kathy, nothing means more to us than your satisfaction, so thank you for your awesome review of Erin! We're pleased she did everything she could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda!

August 22, 2024

Cheick Meite at Lia Honda was awesome. I appreciate their assistance during the whole purchase process and I look forward to transacting again with them in the future. More

by Cyril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheick Meite
Aug 22, 2024 -

Lia Honda Albany responded

Cyril, nothing means more to us than your satisfaction, so thank you for your awesome review of Cheick! We're pleased Cheick and the team did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new car!