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Lia Honda Albany

Albany, NY

4.8
1,164 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,164 reviews

June 15, 2023

Brenda shield was very professional and helpful and I will recommend lia Honda to friends. More

by adamosmani1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Little, Jai Kishan Patel, Antonia Macvilla
Jun 16, 2023 -

Lia Honda Albany responded

Hi, Adam! Thanks for honoring Brendan with your stellar feedback and recommendation. We're thrilled you enjoyed an accommodating dealership experience. Congrats on the new Honda! Best wishes for amazing travels in your future, from everyone here at Lia Honda!

June 14, 2023

Got an appointment quickly. Service was done within 2 1/2 hours. Check out was quick. More

by Steelerjody1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Jun 14, 2023 -

Lia Honda Albany responded

Thank you for stopping by to share your positive review of our service department! Your complete satisfaction is the reason behind everything we do, so we're happy our team made sure your vehicle's needs were handled efficiently. We look forward to working with you again!

June 12, 2023

Steve Smith was my service adviser at Lia Honda on June 5th 2023 for an oil change and 14 point inspection. All work was timely completed. Steve was professional and courteous More

by lsankey003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith, Joe Calabucci
Jun 12, 2023 -

Lia Honda Albany responded

Fantastic! We're so glad to hear it. Thank you for taking a moment to give credit to Steve for making sure your service visit was pleasant and thorough. We look forward to emulating this positive experience at your next appointment!

June 10, 2023

Every interaction we have with the folks at this dealership is so easy, professional and thorough. Service advisor Steve Smith at Alia Honda was above and beyond helpful on our recent visit. I have More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Jun 12, 2023 -

Lia Honda Albany responded

Thank you so much, Mary! We're delighted Steve provided you with a supportive and accommodating service visit. Please don't hesitate to give us a call when Steve and the Lia Honda team may assist you again. It's always our pleasure!

June 10, 2023

The quality of service given by the dealership and its staff along with the dependability of the Honda product is outstanding. We have purchased several vehicles from the dealership over the years and al More

by Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023 -

Lia Honda Albany responded

Hi, Tucker! Thank you for your loyalty and for sharing your stellar feedback on this service visit. We're honored to continue being your #1 choice for dealership service and we look forward to being of service to you and your Hondas for years to come. Pleasant travels until we meet again!

June 06, 2023

Serviced quickly, on time at price quoted! There was no extra “we also found $$$…” that I have experienced when dealing with other dealerships! More

by Bib113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Smith, Stephen Smith
Jun 06, 2023 -

Bib113 responded

Good work!

Jun 06, 2023 -

Lia Honda Albany responded

Excellent! Thanks so much for your thoughtful review of this service experience. We're truly pleased you found the service to be accommodating and communication was transparent. We'd love to do it again some day, and wish you pleasant travels until then!

June 01, 2023

Dylan was thorough in his explanation of the process and handled the transaction like a true professional! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Logan
Jun 05, 2023 -

Lia Honda Albany responded

Tom, thanks for stopping by to share positive feedback on your visit with Dylan! We're so pleased he provided you with his best support and insightful communication. We hope you will continue to choose Lia Honda for your automotive needs!

May 31, 2023

Joe Wiley, service advisor at Lia Honda, Albany, NY has and still been a true asset to the dealership in Albany, NY. He has always gone out of his way to treat me fairly, as well as giving me an honest a More

by brunkp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Jun 01, 2023 -

Lia Honda Albany responded

Thank you so much for the positive feedback on Joe! We're glad he continues to earn your confidence by providing you with transparent communication and support. Looking forward to maintaining this trend at your next appointment. See you then!

May 30, 2023

Chris Dollard and Vin Simone were awesome. Very accommodating. Helped me every step of the way More

by Anthonysanch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Dollard, Vincent Simeone
Jun 01, 2023 -

Lia Honda Albany responded

Hi, Anthony! Thanks for the stellar review of Chris and Vincent. We're delighted they provided you all the support and guidance you needed to make this a smooth experience. Congrats on the new Honda! Best wishes for amazing travels in your future, from everyone at Lia Honda!

May 27, 2023

The person who assisted me in the purchase was Jay Birnbaum. I couldn't ask for a better salesperson to work with. More

by j.r.bates48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Birnbaum
May 30, 2023 -

Lia Honda Albany responded

Awesome! Thank you so much for the stellar review of Jay. We're delighted he provided you with such an outstanding dealership experience. Congratulations on your new Honda! Best wish for amazing travels in your future, until our paths cross again!

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