Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lia Honda Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
1,163 Reviews
Call Dealership (518) 641-1891
View Awards

1258 Central Ave

Albany, NY

12205

Directions

By Type

Showing 1,163 reviews

July 31, 2023

I am driving the third vehicle I have purchased at Lia Honda. I am a very satisfied customer. More

by joannesammon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Report | Print
Jul 31, 2023 -

Lia Honda Albany responded

Thanks for stopping by to share your lovely feedback of our dealership! We're honored by your loyalty to Lia Honda, and we look forward to more opportunities to earn it each time you visit. See you next time!

July 30, 2023

I only deal with Steve Smith when I bring my car in for service . He is great to work with as he explains everything . More

by odellkate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Report | Print
Jul 31, 2023 -

Lia Honda Albany responded

Thanks for taking a moment to recognize Steve's unique excellence by sharing your thoughtful review! We're so happy he continues to provide you with his utmost care and diligence each time you visit. We look forward to ensuring the same circumstances at your next appointment!

July 29, 2023

Donald Cass is an excellent, courteous, efficient, knowledgeable, and helpful employee at Lia Honda in Albany NY. More

by Therese L Broderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cass, Donald
Report | Print
Jul 31, 2023 -

Lia Honda Albany responded

Therese, thank you for your kind review of Donald on our service team! We're happy he took excellent care of you and of your Honda. We wish you the safest of travels until we may be of service to you again!

July 28, 2023

Had to go in for a NYS inspection. Easy process driving in and processing what I needed to get done. Waiting area was comfortable. Wes Harrington did a good job of keeping me informed More

by coamchml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Report | Print
Jul 31, 2023 -

Lia Honda Albany responded

Thanks for letting us know Wes provided you with a convenient, smooth service experience! Your satisfaction is our top priority, and we're happy he handled your vehicle's inspection with great care. We look forward to your next appointment!

July 25, 2023

I am very pleased with the entire experience of purchasing my first new car. They were very polite on the phone and I met Brett R in the parking lot and he was awesome right from the start. He is v More

by sean.childs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Reihs Jr.
Report | Print
Jul 27, 2023 -

Lia Honda Albany responded

Sean, thank you for sharing some thoughtful feedback on your purchase experience with Brett! We're delighted he helped make this a smooth transaction. Congrats on buying your first new car! Best wishes for happy travels in your future, from everyone at Lia Honda!

July 24, 2023

Everyone at Lia Honda was very knowledgeable and helpful, especially Brendan Shields and Chris Dollard. I have nothing but praise for their excellent service! More

by Jrdollard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Dollard
Report | Print
Jul 24, 2023 -

Lia Honda Albany responded

Thanks for the positive feedback on your experience with Brendan and Chris! We're delighted they teamed up to provide you with a seamless transaction. Congrats on the new Honda! Best wishes for amazing travels in your future, from all of us at Lia Honda!

July 22, 2023

Joe Wiley was friendly, went above and beyond and kept us updated regarding work on our Honda. Service he provided is not received often, he went the extra step to make sure we were satisfied. More

by Wendy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Report | Print
Jul 24, 2023 -

Lia Honda Albany responded

Hi, Wendy! Thanks for letting us know how satisfied you were with Joe's assistance. We're so happy he did everything he could to make sure you and your Honda were well taken care of. We hope to ensure the same circumstances at your next appointment!

July 20, 2023

They treat me very professional. Joe very accommodating. Explained what needed to be done well More

by cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci, Joe Wiley
Report | Print
Jul 20, 2023 -

Lia Honda Albany responded

Hi, Cris! Thanks for stopping by to let us know your visit with Joe was accommodating and thorough. We're glad he provided you with his utmost support. We look forward to making your next appointment just as reliable!

July 20, 2023

Great assistance from Erin Burke in purchasing my new car. Same from service department in getting a software update for the car. More

by jfitzpa505
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Jul 24, 2023 -

Lia Honda Albany responded

Thank you for sharing some positive feedback on both our sales and service teams! We're happy Erin made sure your purchase experience was smooth, and that your software update was handled to your satisfaction, as well. Congrats on the new ride! We wish you all the best in your upcoming journeys, from everyone at Lia Honda Albany.

July 15, 2023

Jay Birnbaum made this process quick, easy and enjoyable. I never felt like he was trying to oversell me on anything. Overall I felt he was honest and worked to make sure I was happy with my purchase. More

by JennyL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Birnbaum
Report | Print
Jul 18, 2023 -

Lia Honda Albany responded

Hi, Jenny! Thanks for the 5-star review of Jay. We're delighted he provided you with his utmost support and transparent guidance on this dealership visit. Congrats on your new Honda! We wish you many happy travels, from everyone at Lia Honda!

1
...
15
16
17
...
117