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Lia Honda Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
1,163 Reviews
Call Dealership (518) 641-1891
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1258 Central Ave

Albany, NY

12205

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Showing 1,163 reviews

September 22, 2023

I recently had an appointment with Wes Harrington. ...he was efficient, pleasant and the work done was excellent (as always at Lia Honda Albany). And the appointment didn't take very long. It is always More

by rungerryrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Report | Print
Sep 22, 2023 -

Lia Honda Albany responded

Thanks so much, Geraldine! We're delighted the value of Wes's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality service at your next appointment!

September 22, 2023

Rob Dawes was very accessible and easy to work with. I would definitely buy again through him at Lia More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
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Sep 22, 2023 -

Lia Honda Albany responded

Wonderful! Thanks so much for your thoughtful feedback, Mark. We're glad Rob took the time to address your needs and wishes to ensure a truly satisfying dealership experience. We wish you all the best in your journeys ahead, from all of us at Lia Honda!

September 20, 2023

Steve Smith does an excellent job of customer service. I have ALWAYS had a great experience with Steve. More

by Paula Mandigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
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Sep 21, 2023 -

Lia Honda Albany responded

Paula, thanks for letting us know how pleased you've been with Steve's assistance! We're glad he continues to provide you with his utmost support and insight at each visit. We look forward to making your next appointment just as outstanding!

September 19, 2023

Once again Steve Smith comes through. I brought my car in for an oil change and found out it had brake issues. Steve called me and we got it done. All good now. Thanks Steve. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Report | Print
Sep 19, 2023 -

Lia Honda Albany responded

Thank you, Dave! We're pleased you had another great service experience with us, and that Steve made sure your vehicle was like new when he returned it to you. We appreciate your kind words and look forward to seeing you at your next visit!

September 13, 2023

Great customer service as always from service folks. Ernest is courteous and professional. Always a good experience. More

by dan.herrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
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Sep 13, 2023 -

Lia Honda Albany responded

Thanks so much, Dan! We're pleased the value of Ernest's support and expertise exceeded your expectations at this visit. We appreciate your continued business, and look forward to giving you the same high quality experience at your next appointment!

September 12, 2023

Lia always does a great job with servicing my vehicle. Timing of the service is typically predicted well and I love the option they now have for free Lyft service to transport you back and forth if you ca More

by Amoonchild720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hugg
Report | Print
Sep 13, 2023 -

Lia Honda Albany responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy your service advisor handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

September 11, 2023

Always a pleasure to work with Joe Calabucci. Very professional and always makes my visit enjoyable. More

by GOOSPHOTOS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Report | Print
Sep 11, 2023 -

Lia Honda Albany responded

Hey, that's fantastic! Thank you for your kind words on Joe in our service department. He's the consummate advocate for our guests, and we're glad this has always been your experience, as well. Thanks for always choosing Lia Honda!

September 09, 2023

Nick made purchasing my car quick and easy. He knew what warranties I should purchase and answered all my questions. More

by Amccarthy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Cubello, Christopher Dollard, Erin Burke
Report | Print
Sep 11, 2023 -

Lia Honda Albany responded

Great! Thanks for sharing your positive feedback with us. We're happy you enjoyed working with Nick to get this deal tailored to your complete satisfaction. Congratulations on the new pre-owned Honda! Best wishes for amazing travels in your future, from the whole team at Lia Honda!

September 08, 2023

The best dealership I have ever visited. Good deals and protection plans. Friendly and cheerful staff. More

by Ss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Singh, Wayne Balthazard, Rob Dawes, Jay Birnbaum, Christopher Dollard, Anthony Allegra, Jaymarc Flores, Erin Burke, Jai Kishan Patel, Sara Johnson
Report | Print
Sep 08, 2023 -

Lia Honda Albany responded

Ss, thanks for stopping by to tell us how pleased you've been with the service our team has provided for you! Your satisfaction means everything to us, so we hope to have many more opportunities to be of service to you. Safe travels until next time!

September 08, 2023

Lia Honda has always been there to give me the best and most afhordable service for my Honda. Joe Wiley always goes out of his way to provide exceptionable service. More

by brunkp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Report | Print
Sep 11, 2023 -

Lia Honda Albany responded

Thank you for sharing such kind words on your trusted service advisor, Joe! He's a fantastic person to work with, and we're happy he's always be a friendly, reliable resource to you when it comes to your Honda's needs. Thanks for always choosing Lia Honda!

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