Lia Honda Albany

The team is great, I got good deal for my Honda Civic. I like to make only one comment: the finicing is not so good I mean about the interest rate. I got at the beggining 3% and at the time when I sould sig like to make only one comment: the finicing is not so good I mean about the interest rate. I got at the beggining 3% and at the time when I sould sigh all papers the interest rate was so up 6.6%. They reduced to 6.54%. That is all. Thank you. More

I was extremely pleased with my experience...from the moment I walked in until I drove away with a new car was approx. 3 hours (unheard of)...I was treated with respect and had all my requests accommodat moment I walked in until I drove away with a new car was approx. 3 hours (unheard of)...I was treated with respect and had all my requests accommodated(almost all- would have like price lowered a little more-but felt I received a really good deal:)). Jessica wasn't "pushy"..loved her no-pressured style...that day due to a very good friend having been hospitalized, a high-pressured sale tactic would have sent me walking! I have praised the experience to friends, family and business associates. Thank you for an enjoyable experience! More

Have purchased several new Accords from Lia Honda and have so far not had any problems with any of them or service. Would have liked a higher trade-in value for my old Accord but price we got was fair. have so far not had any problems with any of them or service. Would have liked a higher trade-in value for my old Accord but price we got was fair. I would recommend Lia Honda to my friends. Love my new 2011 Accord EX-L. More

I went to Lia Honda knowing I wanted to lease a new hybrid car, but I did not have very much money to work with and I had a beat up old trade. Michelle worked with me to get me into the car I wanted th hybrid car, but I did not have very much money to work with and I had a beat up old trade. Michelle worked with me to get me into the car I wanted the next day. She was an excellent saleslady and worked to develop a friendship with me. I would return to Lia Honda again. More

I just bought a 2011 Honda Accord. Had a wonderful experience. Nathan answered all my questions patiently, and the manager gave me a great deal on my trade-in on a Toyota Camry. Nathan was also acco experience. Nathan answered all my questions patiently, and the manager gave me a great deal on my trade-in on a Toyota Camry. Nathan was also accommodating to my schedule: he came to my work place to pick up my new car and install the remote starter. Now let's see how the service department is down the road. More

Since we were over on our miles on our Honda Civic's lease which was not up until February, 2011, I wanted to wait till after Christmas to see our options. I didnt want any bad news about how much we o lease which was not up until February, 2011, I wanted to wait till after Christmas to see our options. I didnt want any bad news about how much we owe before Christmas. My husband insisted we go and I was pleasantly surprised when I met Leighanne. She was such a pleasure to work with and we left there with a brand new 2011 Honda Civic and a new lease with no money down and for a less monthly payment than we had been paying. We not only will be returning, but we plan on referring them to our friends and family. Thank you Leighanne and Lia Honda, we love our new Honda Civic! Merry Christmas & Best Wishes to all in the New Year! More

I went to this dealership because Melissa was the first person to call me back with an internet quote, and her price was lowest (of 3) for both a coupe and a CR-V (I am actually still waiting to hear back person to call me back with an internet quote, and her price was lowest (of 3) for both a coupe and a CR-V (I am actually still waiting to hear back from one of the 5 dealerships I contacted!). She was willing to fit after-market heated seats (my "only" requirement besides 4 wheel drive) into a lower cost model CR-V if that is all I could afford. Phil was cheerful and professional, despite it being an internet sale with a lower commission, and took me on several test drives of different models, answering all my questions and contacting me after the sale several times to see if I had questions. I was very impressed by the dealership and will probably be taking my car an hour from home to get it serviced there for major services, because the staff are so friendly and helpful and knew their stuff. More

I would recommend this dealership to friends and family because the service was excellent and the deal offered was more than exceptional. Lia Honda has good customer service skills and they take the time because the service was excellent and the deal offered was more than exceptional. Lia Honda has good customer service skills and they take the time to really listen to what the customer wants and needs in a car. More

When working with Michelle, she was very quick and efficient. She was also very friendly. My husband and I also brought our children in and she was very good to them as well. Michelle did everything efficient. She was also very friendly. My husband and I also brought our children in and she was very good to them as well. Michelle did everything she could to make us feel welcome. Being at other dealers before I have felt rushed and felt very pressured but Michelle did not make us feel that way at all. We have bought a used car from Lia Honda before and we will be back to buy another in the future. More

My wife and I decided to buy a new Honda CRV-SE and submitted requests for Internet quotes from kbb.com to three dealers. Lia Honda promptly responded with the lowest quote so we decided to stop out fo submitted requests for Internet quotes from kbb.com to three dealers. Lia Honda promptly responded with the lowest quote so we decided to stop out for a look. It had been a long time since we bought a new car so I was expecting the stereotypical sales approach and to be pressured into buying a car. Our salesperson, Jessica Malatesta, simply asked what kind of car we were interested in and which colors we liked. My wife indicated she wanted a red CRV and shortly thereafter there was a red CRV in front of us waiting for our test drive. I was completely sold on the CRV after a short test drive but my wife was still a little hesitant, thinking that the CRV might be a little too big for her. I reminded her that we bought her a new CRV in 1999 and that she enjoyed driving it, and that the 2011 CRV offered the best combination of all-wheel drive, safety, reliability, resale value and economy, so she seemed to agree that we should buy the CRV. We told our salesperson that we liked the CRV and asked if they would come down on the price at all. Our salesperson's response was a simple polite and matter-of-fact "No". That was OK with me because the quote of $21,983 was at least a thousand dollars below what I was initially expecting to pay. Jessica (our sales person) then asked us if we would like to buy the CRV. At that point it occurred to me that buying a new car this way was not much different than buying a loaf of bread at a bakery - no sales pressure, no haggling about price, etc. I looked at my wife and said "what do you think?". My wife responded with "OK" but I could see that she was still a little hesitant so I told Jessica we wanted to think about it a little more. Jessica responded with a simple "OK" - again no sales pressure at all. We then left the dealership and headed back home thinking all the way that maybe we should turn around and go back and just buy the car. But Lia was not especially interested in our two 1994 Accords that we wanted to trade in (can't blame them for not wanting two 17 year old cars) so we decided to see if the dealer who had been servicing our two Accords might be interested - they were not. So to make a long story short, we went back to Lia and bought a CRV. They no longer had a red CRV in stock, so my wife had to use her negotiation skills with the sales manager at Lia to find her a red CRV, but after a couple of days she had her red CRV. Our overall sales experience was very pleasant although I was kicking myself the entire time for not buying the original red CRV when we had the chance. Kevin, the financial manager, was very pleasant and thorough in explaining our various options and again there was no sales pressure. My wife still hasn't driven her new CRV because she is still a little nervous about it being bigger than the Accord she was driving, but I'm sure that she will eventually give it a try and learn to love it. Meanwhile I am driving her back and forth to work. More