Lia Honda Albany

I am always pleased with the service department at Lia Honda. It's always quicker than expected, which is not something I could say for a lot of places. I would definitely recommend them. I had a batte Honda. It's always quicker than expected, which is not something I could say for a lot of places. I would definitely recommend them. I had a battery issue with my CR-Z and they identified the problem immediately and I was out the door in less than half an hour. No problems since, but I have taken my car in for oil changes and such, and it's been a good experience each time. More

Lia Honda contacted me after an oil change I had done on my 2010 Honda Accord, stating I was over the lease mileage and would I be interested in making a deal. In 2 meetings at the dealership and phone conv my 2010 Honda Accord, stating I was over the lease mileage and would I be interested in making a deal. In 2 meetings at the dealership and phone conversations, I told them I wanted them to pick up the remaining mileage and payments. Finally they agreed and wanted a 1000.00 dollars down to make a deal. My mistake was not checking the paperwork as Honda Finance hit me up for the overage miles. I went to Lia and asked them to at least split the difference, since it was never in the paperwork and they said no. Told me they never pay for any miles over the lease agreement. They are lying, 3rd car I have turned on to them and I never had to pay any over miles fee. My bad, but I thought they would step up in good faith. Done with this dealer and would not recommend to anyone in the Capital Region!!! More

They were not able to properly correct their original mistake. Had to repeatedly return car for service. Several phone calls and emails went unanswered. Never again. mistake. Had to repeatedly return car for service. Several phone calls and emails went unanswered. Never again. More

Brought my car in to the service shop yesterday and was not pleased. The service people were very disrespectful towards me, and the service manager (Jim according to a placard on the wall) was screaming at not pleased. The service people were very disrespectful towards me, and the service manager (Jim according to a placard on the wall) was screaming at his employees. I will NOT be bringing my car back here, or purchasing any cars from this dealer location in the future. More

This is the second time I worked with Mark Ellis to purchase my second CR-V, The customer service was excellent and all staff were extremely freindly. It was a pleasure both times doing business wit purchase my second CR-V, The customer service was excellent and all staff were extremely freindly. It was a pleasure both times doing business with Mark and Lis Honda and I will continue to purchase from them and recommend all of my family and friends to this dealership and salesman. More

Lia is always great to deal with. They are quick and efficient. They always listen to what I want and respectfully explain what may be needed. I never feel pressured there. If it takes longer because of efficient. They always listen to what I want and respectfully explain what may be needed. I never feel pressured there. If it takes longer because of additional work, they have a loaner vehicle or a shuttle to bring me anywhere. The service drive is always clean and there is always someone waiting to help me. I feel safe going there. More

This dealership ran a special "Lease a Honda Accord for $69/month". When I got there, the salesperson said he had no idea where that number was coming from. With $4,000 down on a demo, the lease would for $69/month". When I got there, the salesperson said he had no idea where that number was coming from. With $4,000 down on a demo, the lease would have been $129/mo. I told him I needed to think about it, he said okay, and I called a couple hours later to say I'd take it. Joe, Shannon, and the manager were extremely rude and told me I should have made the deal while I was there and they would no longer do it. I had been there before looking to purchase a used Civic for 12-15k and the salesman told me that wasn't realistic and was very condescending. I would not recommend these flakes to anyone!! More

my husband and i went to lia for a new honda crv. my husband told the salesman just what we wanted. john said this will be quick and easy. within a minute he came back and we got a better deal than what husband told the salesman just what we wanted. john said this will be quick and easy. within a minute he came back and we got a better deal than what we asked for. it took about 45 minutes from the time we walked in there until we left. all paper work, done. when i went back the next day the car was clean, ready and waiting. the financial person was very pleasant as well. More

We bought the new 2012 CR-V. It's GREAT The sales staff We bought the new 2012 CR-V. It's GREAT The sales staff at Lia Honda make buying a new car a real easy process. I have now purchased 3 cars from t We bought the new 2012 CR-V. It's GREAT The sales staff at Lia Honda make buying a new car a real easy process. I have now purchased 3 cars from them and will continue to go ther when it's time to buy again. I will tell all my family and friends to go to Lia Honda too. More

Went for a test drive of Accord for the second time. Went for a test drive of Accord for the second time. Got the exact model for test drive. No hassle, no pressure, no questions asked. Just promp Went for a test drive of Accord for the second time. Got the exact model for test drive. No hassle, no pressure, no questions asked. Just prompt and good service. If I decide to buy an Accord, I would certainly buy from them if the price were competitive. More