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Lexus of Winter Park

Winter Park, FL

4.0
1,359 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,359 Reviews of Lexus of Winter Park

October 28, 2017

Professional and courteous service Great service advisor, explained everything very well. The advisor showed attention the detail while being courteous of time. Advisor was honest about More

by Akins23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Walsh
Oct 29, 2017 -

Lexus of Winter Park responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again! Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

October 25, 2017

Excellent Service Advisor Lyndon is an excellent service advisor with great communication, and he listens to his clients concerns. Appointments are made easy and all concerns a More

by Kisaacs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Walsh
Oct 25, 2017 -

Lexus of Winter Park responded

It's wonderful to know you feel confident in your decision to choose Lexus of Winter Park as your dealer as it is imperative we make your experience as seamless and efficient as possible. We'll be sure to share your compliments with Lyndon; we're glad he was able to deliver such service to you! Take care! Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

October 24, 2017

Second car from this Lexus dealership Five star rating for Charles Ream for excellent service, anticipating all of our needs making sure we got the perfect car for us!!! Went back to thi More

by lexus lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Oct 24, 2017 -

Lexus of Winter Park responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

October 20, 2017

Always perfect. Always great service and communication. Time for completion of service was less than time quoted. Very efficient and professional. Appointments are ea More

by WS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Walsh
Oct 22, 2017 -

Lexus of Winter Park responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

October 16, 2017

Excellent Customer Service I not only love driving my Lexus, but I am so grateful for having a wonderful dealership. Lyndon Walsh is always very professional and helpful. I ne More

by KLov
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Walsh
Oct 16, 2017 -

Lexus of Winter Park responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

October 14, 2017

Awesome Lyndon Walsh is always very kind and helpful. Overall he's awesome! Very good at getting back to you in a timely manner to keep you updated on the veh More

by Dnnyramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Walsh
Oct 15, 2017 -

Lexus of Winter Park responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We'll be sure to share your comments with Lyndon as well! Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

October 12, 2017

Trustworthy, Excellent Customer Care and Peace Of Mind! It is rare nowadays to get an honest to goodness customer service care specially in certain businesses like car business/dealership. But Steven Persu More

by Grace Mendoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Persaud
Oct 12, 2017 -

Lexus of Winter Park responded

Grace, we are truly grateful for this awesome review! We are thrilled that Steven was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

October 12, 2017

Best customer service in Orlando My service advisor, Caitlin, is the ultimate in professionalism while still being her friendly self. She is knowledgeable and always has my loaner r More

by Barbiedoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin Pope
Oct 15, 2017 -

Lexus of Winter Park responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Caitlin made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

October 11, 2017

Service Caitlyn and Michael Shinn were great representatives also someone training under Michael that day was very helpful, personalable respectful. Thank you More

by Sarahsingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin Pope
Oct 11, 2017 -

Lexus of Winter Park responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

October 11, 2017

Fantastic service William was an excellent service rep. Everything was handled efficiently. Couldn't ask for better service. Needed to be out quickly and William and th More

by Betty's Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Marshall
Oct 11, 2017 -

Lexus of Winter Park responded

Betty, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our guests. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

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