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Lexus of Winter Park
Winter Park, FL
1,358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,358 Reviews of Lexus of Winter Park
November 20, 2011
My brother and I went to the dealership with a scheduled and confirmed appointment to see Mr. Ryan Olsen at 10:00 am last Tuesday. I was told that there were 3 vehicles that would be of interest to me. Upo and confirmed appointment to see Mr. Ryan Olsen at 10:00 am last Tuesday. I was told that there were 3 vehicles that would be of interest to me. Upon arrival, I was advised that Mr. Ryan doesn't even come to work until noon. The vehicle I was most interested in was on a "test drive". When we inquired about the other 2, the salesman returned with this information: 1 sold, the other in the service bay until after noon. I saw another vehicle which might have been of interest but was advised that the vehicle was also sold although the tag indicated only that it was for sale. At no time did the salesman attempt to show us ANY vehicle. We left and will never return to this dealership. (I already own a 2007 RX350 which I had bought new from the dealership in 2007. More
by jcpenny
Employees Worked With
sales, name unknown
Helpful November 16, 2011
Always satisfied with the service at Lexus. Kevin Sinker is a great consultant. Not only is he friendly but he's always working hard to get you out in a timely matter and keeps you informed on the status o is a great consultant. Not only is he friendly but he's always working hard to get you out in a timely matter and keeps you informed on the status of your vehicle. More
by lingari
Employees Worked With
Kevin Sinker, Kevin Sinker
November 11, 2011
I can't say enough about Joel, he made this experience of buying my 2012 RX 350, the most satifying ever. He made sure i understood and was able to use all of the features on my automobile. He called later t buying my 2012 RX 350, the most satifying ever. He made sure i understood and was able to use all of the features on my automobile. He called later to ask if i had more questions. He's friendly and very knowledgeable. More
by krackles
Employees Worked With
Joel Bandera, Joel Bandera
November 10, 2011
Appoint making is easy. Greeting picture perfect. Leaving my garage I scratched the car because I did not notice a visitor. Repair estimates reasonable. Execution just like nothing happened. Loaner car drove my garage I scratched the car because I did not notice a visitor. Repair estimates reasonable. Execution just like nothing happened. Loaner car drove fine. Timing of the repair well done. Car looks and drives like new after 35000 miles.( Comparison my neighbor just bought a new Hyundai Sonata, after a week malfunction of air conditioning, Service response "fully booked will check the car in six days) Jose Huartas is a superb ambassador for lexus Jan van Dam More
by jvandam178
Employees Worked With
Jose Huartes, Jose Huertas
November 07, 2011
Eric was able to help us with our questions even if it meant he had to chase down the answers. He was able to answer our various questions involving door locks, new keys, third keys, and showed us helpfu meant he had to chase down the answers. He was able to answer our various questions involving door locks, new keys, third keys, and showed us helpful new features we were not familiar with. More
by tuanpham101
Employees Worked With
Eric Budhi
October 26, 2011
Mr. Walsh is my service consultant. He is always quick to respond and is also very informative. He is always notifying me every step of the way that my vehicle is in service. He does a great job at taking ca respond and is also very informative. He is always notifying me every step of the way that my vehicle is in service. He does a great job at taking care that I understand everything that my vehicle is getting done and in making sure all my questions and concerns are addressed. GREAT JOB! More
by anaispickard
Employees Worked With
Lyndon Walsh, Lyndon Walsh
October 25, 2011
I received terrific service from Dominic yesterday. I was in a rush because I had to take my kids to Aquatica and Dominic not only did a terrific job servicing my car, but he also had me out of there fast en in a rush because I had to take my kids to Aquatica and Dominic not only did a terrific job servicing my car, but he also had me out of there fast enough for me to enjoy the day with the family. I would definitely recommend Dominic for a commendation/promotion for his excellent customer service skills. Thanks again, Andrew Chen More
by Anchen77
Employees Worked With
Dominic Crocetta, Dominic Crocetta
October 20, 2011
It was a pleasure to work with CJ Kinch. He was very helpful with all my questions and honest with his reply. You don't always get honesty when you are dealing with car servicing. He was friendly and we helpful with all my questions and honest with his reply. You don't always get honesty when you are dealing with car servicing. He was friendly and went beyond the normal service representative's duties. The entire service process went extremely smooth. I know when I return in the future, I will ask for CJ. Thanks again! Linda Merrill More
by Paws579
Employees Worked With
C.J. Kinch
October 17, 2011
I recently purchased a 2011 CT200h from Lexus of Orlando. I also previously purchased a 2010 RX350 from this same dealer. I would like to thank you for the assistance you gave me in purchasing the product. I I also previously purchased a 2010 RX350 from this same dealer. I would like to thank you for the assistance you gave me in purchasing the product. I can say that I am great satisfied with the car I brought from your dealership. More importantly, your staff are exceptional, they are friendly, professional, and enthusiastic. I would also like to speak well of your product specialist, Mr. Chanlin Sok, for his great effort in helping me purchase the car I wanted. He assisted me very well and even treated my wife and I to lunch at a very nice restaurant. My wife and I greatly appreciate his friendliness. Again, I wanted to let you know that I greatly appreciate the effort of your company especially Mr. Chanlin. Your great customer service is highly appreciated. Sincerely, Michael & Tuyen Phan More
by tnphan03
Employees Worked With
Chanlin Sok, Chanlin Sok
