Lexus of Winter Park

Hee was a delight to work with. She was knowledgeable of the car’s features and took the time to explain them to me. Hee was polite and would recommend anyone looking for their next Lexus to give her a of the car’s features and took the time to explain them to me. Hee was polite and would recommend anyone looking for their next Lexus to give her a call. More

One of the best buying experiences I ever had. Both Charles and Chandlin made it a hassle free buying experience. They had the car ready when I arrived while also just coming off the truck that morning Charles and Chandlin made it a hassle free buying experience. They had the car ready when I arrived while also just coming off the truck that morning of. More

My experience with Hee and Lexus of Winter Park was truly 2nd to none. Hee was able to make me feel welcome, and show me all of the features on my new IS 350 F Sport, and the dealership and I were able to ne 2nd to none. Hee was able to make me feel welcome, and show me all of the features on my new IS 350 F Sport, and the dealership and I were able to negotiate a reasonable price. Hee and Winter Park Lexus have earned my business now and for the foreseeable future 👍 More

Even though we bought a used car that was not a Lexus, the team in Winter Park could not have been better, more gracious or more helpful. Our salesman, Sunny Zou, went well above and beyond what I wo the team in Winter Park could not have been better, more gracious or more helpful. Our salesman, Sunny Zou, went well above and beyond what I would expect any salesperson to do. He was very helpful in showing us the car and working with us during the entire process. Once we decided to make the purchase he not only got our car detailed to perfection but cleaned out a section of our old car that we had completely forgotten about. We thought we had left a lot of things in the center console of the old car. On the way home I called to ask him to check on it but in the process of making the call I discovered that he had transferred those things to the console of the new car. Not only that but he installed the two child seats in the second row...not always an easy task. He also transferred two barcode stickers from one car to the other in perfect placement. He just seemed to think of everything, which is a rarity at most dealerships today. Chanlin Sok, our sales manager, was also extremely helpful and, more importantly, respectful. There was never any pressure. It was always, “take your time and let us know how we can help, or if you need any additional information to help you make a decision.” He stayed on top of everything through the process. Again, VERY VERY RARE these days! The only negative was the amount of time we had to wait to get into the finance office and do the inevitable paperwork. However, it was at the end of a very busy Saturday when they had sold probably 30+ units. Even so, Mark Pedigree made things as easy and as clear as possible once we finally got to his office. Overall, Lexus of Winter Park made a major impression on me, and I have purchased over 25 cars in my life, most from dealerships. This was a first-class operation that really made us feel special from the moment we walked into the showroom to the time when Sunny made a presentation of our car in a beautifully lit, quiet delivery area that could only be compared to the Corvette delivery experience in Bowling Green, KY. 95% of the dealers we visited while searching for a car had little to no knowledge about their products, were disrespectful or just flat out rude, untruthful...like not having the car on the lot when we showed up, even though we called ahead of time (yes, that happened at least 3 times), never responded to inquiry calls, or could not even be reached on the phone when trying to get information. Trying to buy a car in this area had become an incredulous experience...until we fortunately called Lexus of Winter Park. I pray that my wife and I will have many years and miles in our new car but I would not hesitate to return to Lexus of Winter Park for our next purchase and would highly recommend this dealership to anyone else shopping for a new or used car. Oh, by the way, I got a great deal on the car too! M. West More

Hee is the best of the best. Very kind, loving and skilled associate. Hee will go over & beyond to help you. Ask for Hee, she will find you your dream car. I'm very happy with my RX. Thank you Hee! skilled associate. Hee will go over & beyond to help you. Ask for Hee, she will find you your dream car. I'm very happy with my RX. Thank you Hee! More

I really satisfied with my purchase today, 2nd visit. As well, I really appreciate the sale person, Hee. She provided me with all the works that she was able to handle. All in all, there is 100% s As well, I really appreciate the sale person, Hee. She provided me with all the works that she was able to handle. All in all, there is 100% satisfaction with my purchase and I’d like to recommend her to my friends. More

Chanlin was by far the best car salesman we have ever dealt with. He was professional honest and straight to the point. I wont go anywhere else next time i need to buy a car! He got my wife her brand new dealt with. He was professional honest and straight to the point. I wont go anywhere else next time i need to buy a car! He got my wife her brand new IS 350 F sport after dealing with other dealerships and we finally came to orlando and were treated like family. Cant thank chanlin enough! Best car buying experience we have ever had! we will be buying all of our future cars with chanlin and this dealerahip! More

What a great experience purchasing an RX 350! Our new car had JUST rolled off the truck when our sales professional, Hee, had it unwrapped and ready to roll for our test drive. You have to ask for Hee a car had JUST rolled off the truck when our sales professional, Hee, had it unwrapped and ready to roll for our test drive. You have to ask for Hee and Chanlin and Brian when you go for an awesome sales experience. More

Talk about great customer service all around. Chanlin came and introduced himself and made sure he knew exactly what we wanted and made it happened. My husband and I couldn’t ask for a better sales manag came and introduced himself and made sure he knew exactly what we wanted and made it happened. My husband and I couldn’t ask for a better sales manager to assist. Thank you Chanlin. More

Hee is an excellent sales associate, asking and answering questions and validating vehicle details. She is friendly, helpful, and informed. At the late hour I left the dealership, she went beyond her role to questions and validating vehicle details. She is friendly, helpful, and informed. At the late hour I left the dealership, she went beyond her role to insure the vehicle was prepped and ready to go. I appreciate her commitment and help! This is my 3rd purchase from Lexus of Winter Park - More