Lexus of Wichita - Service Center

James took great care of servicing our car. We kept us updated with the progress, too. Excellent communication and service! We kept us updated with the progress, too. Excellent communication and service! More

Lexus personal are the best people they really took good care of me in an emergency situation. I will always recommend this dealership. Thank you care of me in an emergency situation. I will always recommend this dealership. Thank you More

Things got messed up on our clear bra. So that sucked. But I know it wasn't the Lexus service department directly, it was the contractor used to do the job. The service department did thei So that sucked. But I know it wasn't the Lexus service department directly, it was the contractor used to do the job. The service department did their best to cover the flub, but it still cost us an entire week without our car. So, the service department did a good job, but that contractor made them look bad. More

I took my vehicle in for service and the associates at Walser Lexus were super pleasant to work with! Thanks! Walser Lexus were super pleasant to work with! Thanks! More

Great service. Angela was an awesome service manager/advisor. Video of car repairs was very helpful in explaining suggested repairs. The repairs were on my 2008 L Angela was an awesome service manager/advisor. Video of car repairs was very helpful in explaining suggested repairs. The repairs were on my 2008 Lexus (second car) which has been serviced here since purchase. More

I needed my front right tire replaced, which had blown out on I-70. I called first thing Monday morning and had an appointment at 1:30 p.m. Monday. Monday afternoon I received a call that they didn't ha out on I-70. I called first thing Monday morning and had an appointment at 1:30 p.m. Monday. Monday afternoon I received a call that they didn't have my tire in stock, so I would have to wait until Tuesday to pick up my car. Tuesday I received notice that they didn't have my tire sensor in stock and they would have to order one, and I couldn't pick up my car until Wednesday. I guess i'm confused as to why the tire sensor wasn't evaluated and ordered on Tuesday. I will note that since I don't live close to the dealership, I requested my car be delivered to me. That was greatly appreciated. More

Excellent response when we set the online appt, when I arrive and communication throughout the service visit. arrive and communication throughout the service visit. More

I was in for service, and service advisor James Gallardo was super helpful throughout the whole process. Thanks! was super helpful throughout the whole process. Thanks! More

Service provider James was awesome! Hooked me up with a good deal and got my oil change done! Hooked me up with a good deal and got my oil change done! More

Excellent dealership. Customer presentation subperb..very timely and communication with me was excellent. The employees commicated in various ways in person by email, vide Customer presentation subperb..very timely and communication with me was excellent. The employees commicated in various ways in person by email, video text and phone. More