Lexus of Wichita

Professional and enjoyable...as always! I recently purchased my twelfth Lexus from this Wichita location. I have always been pleased with the manner in which I have been treated before, duri I recently purchased my twelfth Lexus from this Wichita location. I have always been pleased with the manner in which I have been treated before, during, and after my purchase. Being a female, this is very important to me. I never had the opportunity to work with Vy, but was very happy to find that the transaction was as pleasant as the previous ones. Vy was very attentive to any questions or concerns I had about my new vehicle. He has even made follow up calls to make sure I didn't have any questions. This is a changing world, and much has changed in recent months, but I am happy to see that the level of service that I have known for years still continues at the new dealership. I love my new GS-F, but when it's time for my thirteen Lexus, I am sure it will be purchased from Lexus of Wichita and Vy Nguyen. More

Schwartz - purchase of GX 460 We worked with Vy to find a Lexus GX 460. This is our first Lexus. Vy is an excellent communicator, attention to detail, works well with the busines We worked with Vy to find a Lexus GX 460. This is our first Lexus. Vy is an excellent communicator, attention to detail, works well with the business office of the dealership, and worked hard to find the car we wanted. That car was not on the lot and he had to work to locate it elsewhere. He was relentless. The first option was sold before he could secure it but he quickly had another option identified after further searching. And delivery was coordinated as we live in KC - meeting half way between Wichita and KC was convenient for us. The distance was never an issue and the service won out over buying local. The mugs and cookies were a nice touch that we noticed and appreciated. We feel we got a fair value for it trade and the lack of having to negotiate was a positive. Overall a very positive buying experience. More

Amazing car buying experience! We couldn’t have had a better car buying experience at Walser Lexus of Wichita! Lance helped us out and was outstanding! He helped us find the right v We couldn’t have had a better car buying experience at Walser Lexus of Wichita! Lance helped us out and was outstanding! He helped us find the right vehicle, at our budget with the utmost professionalism. We would 100% buy our next vehicle with Lance at Walser! More

Friendly Dealership Thank you to Scott, the GM, for taking the time to show us the models and telling us the differences as well as being patient in the cold weather. We Thank you to Scott, the GM, for taking the time to show us the models and telling us the differences as well as being patient in the cold weather. We appreciate it! Thank you to Lance for the patience with all of the documents during closing time as well! More

Vy was great to work with, as always. Vy was great to work with and, as always, quick to respond and very professional. We’d come back to work with him again, as we are out of town and st Vy was great to work with and, as always, quick to respond and very professional. We’d come back to work with him again, as we are out of town and still chose to buy a car through him. More

Very professional Vy was very professional, everyone I came in contact with was wonderful. The price was competitive, a very nice car buying experience over all. Than Vy was very professional, everyone I came in contact with was wonderful. The price was competitive, a very nice car buying experience over all. Thank you More

Timely service with great customer service We went out late Saturday - considered the purchase Sunday - and purchased the car Monday after work- our salesman Taylor was professional, courteous, We went out late Saturday - considered the purchase Sunday - and purchased the car Monday after work- our salesman Taylor was professional, courteous, and knowledgeable and took his time with us to answer all of our questions - I hope he’s there for our next car purchase too! More

Above and beyond service We were very pleased with our experience with Lance and the crew from Walser Lexus. They gave extraordinary service. They have a high standard of qu We were very pleased with our experience with Lance and the crew from Walser Lexus. They gave extraordinary service. They have a high standard of quality and customer service. I believe they exceeded these standards with us. They have earned a loyal customer. More

Straightforward experience The dealership has straightforward pricing and no surprise fees or "dealer-installed" options to increase the price. I was able to find the car I wan The dealership has straightforward pricing and no surprise fees or "dealer-installed" options to increase the price. I was able to find the car I wanted online through the dealer website which, aside from too many pop-ups, is easy to use. Three emails and a phone call later, I agreed to purchase a new Lexus. The first email had a detailed list of all the options on the car and the dealer's best price, which included an explanation of taxes and a single document fee. A very pleasant experience. The only hiccup, the car had the wrong manuals in the glove box, but a week later, Lance sent the correct manuals in the mail. (I don't live in Wichita, otherwise, I would have stopped by.) More

Great time buying a new family RX350 Came in to get my is350 25k done and at same time was in the market for a SUV, was able to drive a RX350 for the day and enjoyed it. Lance and Erik bo Came in to get my is350 25k done and at same time was in the market for a SUV, was able to drive a RX350 for the day and enjoyed it. Lance and Erik both made the transaction easy and worked with me on making sure I got the deal I wanted and was satisfied. Thank you. More