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Lexus of Wesley Chapel - Service Center

Wesley Chapel, FL

4.3
576 Reviews

576 Reviews of Lexus of Wesley Chapel - Service Center

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June 10, 2020

Great customer service! Beautiful showroom and very clean. Enjoyed the cafe selection, too. Recently moved to Florida and Wesley Chapel will be our Lexus dealer of choice More

by LSB
Recommend Dealer
Yes
Employees Worked With
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady in cafe was very nice
June 07, 2020

I had an excellent experience and Alex Vazquez was excellent with keeping me updated with the service on my car. I bought my car here and everyone has been great. More

by Sevonne
Recommend Dealer
Yes
Employees Worked With
Issac Mammen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alem Vasquez
June 06, 2020

Internet manager was terrible I’m wanting to buy my Internet manager was terrible I’m wanting to buy my lease Due to low inventory on IS300 due to covic19 They wanted me to pay a $789 Inspection f More

by Carol41960
Recommend Dealer
Yes
Employees Worked With
DeAndre Sharp, Gary Anable, Forrest Browne
June 03, 2020

As always (even with a change of service advisors) everything was great. Everything was on time and they met their estimate of how long it would take. More

by Cali Guy
Recommend Dealer
Yes
Employees Worked With
Bobby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2020

My service was perfect from the moment I arrived. I was treated like royalty! My service advisor Mr Rocha was amazing and very knowledgeable. He told me it would be about an hour and 15 min and it was! The More

by Aweydener
Recommend Dealer
Yes
Employees Worked With
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020

This dealership has never let me down. For regular maintenance and other issues, they get it right every time and have a great attitude. A rare find in dealerships. More

by Patty of Ocala
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020

Two years ago I brought my Lexus to Orlando for a simple one hour service (oil change and tire rotation). It took them four hours! I’ve switched to Wesley Chapel and have never been disappointed. More

by Gary
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020

Wonderful and customer friendly. Comfortable surroundings, bright and welcoming. I was very pleased with the customer service both in the car care and the waiting area. More

by roblynmc
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
May 20, 2020

Service is excellent. Was really pleased that they were able to arrange a loaner so I could avoid two long trips during the virus period. More

by S Freedman
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
May 14, 2020

Very helpful and professional. Always impressed by the efficiency of their work. Bringing in two kids is always a worry, but they get the job done! More

by jaminor2@gmail.com
Recommend Dealer
Yes
Employees Worked With
Bobby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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