Lexus of Wesley Chapel - Service Center

Deven was very professional, thorough, and courteous. The mechanic who worked on my car provided an excellent video explaining everything. Outstanding service!! The mechanic who worked on my car provided an excellent video explaining everything. Outstanding service!! More

Danielwas a joy towork with. Best experience I have had buying a vehicle I who highly recommend this dealership.Damiel is a true professional and an asset to the dealership. Best experience I have had buying a vehicle I who highly recommend this dealership.Damiel is a true professional and an asset to the dealership. More

This is, by far, the easiest dealership to work with when purchasing a car. To add to the ease, Johnny Millaway, made it even better. I have bought 2 cars over the last 4 years with his help, and he is, in purchasing a car. To add to the ease, Johnny Millaway, made it even better. I have bought 2 cars over the last 4 years with his help, and he is, in a word, great! The entire process was without any pressure which I really appreciate! I went in for service, and came home with a new car! More

Due to the unbelievable and professional customer service I received a little over two years ago from Franceoa Soliman I have since returned and purchased three other cars for my family. At every service/sc I received a little over two years ago from Franceoa Soliman I have since returned and purchased three other cars for my family. At every service/scheduled maintenance Franceoa always makes sure he sees me during those visits to ensure I am receiving excellent customer service and to say hello. On another note, I have to say I have never had any problems/concerns with the cars I have purchased. Once a Lexus always a Lexus! And once a customer at Lexus of Wesly Chapel ALWAYS a customer of Franceoas! More

I went in on Saturday 12/21 for regular Maintenance. My service consultant was Veron Liburd, I called him a couple of hours after I picked up my car with a question about the service, I left him a mess My service consultant was Veron Liburd, I called him a couple of hours after I picked up my car with a question about the service, I left him a message and got no call back. I called again on Monday 12/23 spoke to another consultant that assured me that he will relate the message to Veron. Still no call back. Called back on Tuesday 12/24 spoke to a second consultant who told me that Veron apologized and will call me back. Still no call back. Called today 12/27 asked for the service manager and was told that he was busy and will call me back. And still no call back from Veron or the service manager! More

I'm always pleased with the services I have received at lexus of wesley chapel. Samantha is my service advisor she is great, takes care of my concerns. Thank you Samantha and Mr.Chris great service manager lexus of wesley chapel. Samantha is my service advisor she is great, takes care of my concerns. Thank you Samantha and Mr.Chris great service manager ever 👍 More

I would like to say how much I appreciated the excellent service and treatment today by service advisor #500338 Michael Howell. He was very kind, professional and considerate of my situation today. I look service and treatment today by service advisor #500338 Michael Howell. He was very kind, professional and considerate of my situation today. I look forward to seeing him on my next visit. More

Four cars in 3 years should say how much I love Lexus of Wesley Chapel and Tim Smith. Tim makes your store unbeatable. Thank you. Wesley Chapel and Tim Smith. Tim makes your store unbeatable. Thank you. More

Excellent costumer service and recommend this Lexus dealer service and I give my Service Advisors five star dealer service and I give my Service Advisors five star More

I went in for an oil change and left with a new car! Lexus of Wesley Chapel is a magical place that transports their clients into a level of customer service excellence that rarely exists. This is my Lexus of Wesley Chapel is a magical place that transports their clients into a level of customer service excellence that rarely exists. This is my second purchase with Tim Smith ⭐️⭐️⭐️⭐️⭐️. As a professional whose livelihood is commission based, I have never once felt like just another number, actually, quite the opposite. He diligently worked through the numbers with me to ensure that it was a sound purchase that met my needs. His memory around the small details is impeccable, lending further to his credibility and overall integrity. You won’t go wrong partnering with Tim Smith in sales and Bobby King in service, two of the many fantastic people that make up the Lexus of Wesley Chapel family! More