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Lexus of Wesley Chapel
Wesley Chapel, FL
2,512 Reviews
At Lexus of Wesley Chapel, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare.
Lexus of Wesley Chapel offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Lexus of Wesley Chapel difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,512 reviews
August 16, 2022
Was recommended by a former co worker and was assisted by Claudia and Carlos, everything went nice and smooth! Adam made the paperwork simple as well. Claudia and Carlos, everything went nice and smooth! Adam made the paperwork simple as well. More
by billtracey76
August 15, 2022
Great sales experience. Tyler Peck was friendly and very knowledgeable about the Lexus models. He was always in communication on the status of our vehicle arrival. We lea Tyler Peck was friendly and very knowledgeable about the Lexus models. He was always in communication on the status of our vehicle arrival. We learned much from Tyler when we reviewed the new vehicle at delivery. Even finishing the paperwork was easy and reasonably quick. Technology made the process of signing all the necessary documents much less painful. Nice celebration and pictures with several members of the dealership as we were getting ready to drive off in our new Lexus! More
by RX450h
August 14, 2022
Having purchased other Kexus cars from other dealerships in the past, I found this one to be significantly easier. There were no hassles or pressure whatsoever! in the past, I found this one to be significantly easier. There were no hassles or pressure whatsoever! More
by LindaWeissFL
Employees Worked With
Arianna Wade
August 14, 2022
Top tier customer service. This was my best car buying experience. Everyone is pleasant, helpful and makes you feel valued. Jonathan was great & made sure the process was quick This was my best car buying experience. Everyone is pleasant, helpful and makes you feel valued. Jonathan was great & made sure the process was quick and smooth. Definitely recommend ⭐️⭐️⭐️⭐️⭐️ More
by Devine Pierce
Employees Worked With
August 14, 2022
Great customer service from A to Z. First class dealership! It’s always clean and spotless….love the coffee and muffins too. We will continue coming back! We loved working with Daniel M First class dealership! It’s always clean and spotless….love the coffee and muffins too. We will continue coming back! We loved working with Daniel Madina. He was so helpful and sweet. He was so knowledgeable and a pleasure to work with. We will keep coming back! More
by frayne.lorine
August 13, 2022
We brought our car to Lexus for a second opinion. We were very impressed with Jacob Rocha ( service ) . He took the time to get pictures to show us where the leaks were and explain everything. We were very impressed with Jacob Rocha ( service ) . He took the time to get pictures to show us where the leaks were and explain everything. We will definitely ask for him again . We would give him a 5 star plus . We also talked to Tyler Peck ( sales ) . We were thinking it was time to replace the car and asked about a used Lexus RX . They had a used 2015 on the lot . After some thought we decided it was time to turn our 2009 Lexus in . Tyler was wonderful with the sales process . Once the paperwork was done , he took the time to go over everything on the car . We would highly recommend Tyler Peck also and give him a 5 star plus . The financial aspect ( signing papers ) was done with Chad . He made the process very easy . We can highly recommend Lexus Westley Chapel ( service and sales ) . More
by rkan
August 11, 2022
Mr Tim Smith customer service was outstanding. He went above and beyond to my mother select her dream retirement car. I will refer my friends and family to Lexus of Wesley Chapel. Everyone was He went above and beyond to my mother select her dream retirement car. I will refer my friends and family to Lexus of Wesley Chapel. Everyone was friendly and helpful. More
by Cwakatpafamu
Employees Worked With
August 09, 2022
We had a fantastic experience with our GX purchase! Tim Smith provided top notch customer service once again! This is our 2nd Lexus experience and we will be back again! Tim Smith provided top notch customer service once again! This is our 2nd Lexus experience and we will be back again! More
by TonyaF
August 09, 2022
Everyone in dealership is friendly and helpful the people in the snack department also very helpful and nice the people who wash the cars don't detail very well but management making it correct next time I g in the snack department also very helpful and nice the people who wash the cars don't detail very well but management making it correct next time I go in for detail. More
by izzyspy
Employees Worked With
